Mike Koch
|
1528c1de7e
|
#331 Update headers
|
9 years ago |
Mike Koch
|
28a9698f71
|
#317 Only render HTML if the ticket was created with it enabled
|
9 years ago |
Mike Koch
|
8fa5bc95b8
|
#304 Fix inserting canned templates/responses in the TinyMCE editor
|
9 years ago |
Mike Koch
|
8cba950253
|
#275 Customers now have the new attachment viewer
|
9 years ago |
Mike Koch
|
246d2e6261
|
#275 Show download count next to attachment name
|
9 years ago |
Mike Koch
|
ce33ee44f6
|
Fix some missing htmLawed references
|
9 years ago |
Mike Koch
|
4173c366e6
|
Merge branch 'master' into tiny-mce-for-tickets
# Conflicts:
# admin/admin_settings.php
# admin/admin_settings_save.php
# language/en/text.php
# modsForHesk_settings.inc.php
|
9 years ago |
Mike Koch
|
9db20734ca
|
#209 Everything uses the new status_functions
|
9 years ago |
Mike Koch
|
22e8a8efe9
|
#209 View ticket on admin side now supports new statuses
|
9 years ago |
Mike Koch
|
5068c5ba2d
|
#208 Add TinyMCE to client side and fix edit post for admin
|
9 years ago |
Mike Koch
|
ffabc4e67d
|
#202 Only decode HTML if rich text is enabled
|
9 years ago |
Mike Koch
|
f75cc87c10
|
#208 Fix rendering of HTML and for signatures
|
9 years ago |
Mike Koch
|
fc5b47072b
|
#202 Start adding TinyMCE to admin pages.
Still need to fix canned responses on admin_ticket though
|
9 years ago |
Mike Koch
|
5b27b9c464
|
#202 Display HTML-formatted versions of ticket messages
Should add conditional to parse the HTML or to leave it alone, depending on the helpdesk's setting
|
9 years ago |
Mike Koch
|
9edb0095a4
|
#274 Add category sort property for dropdowns and table
|
9 years ago |
Mike Koch
|
47f4978d5b
|
Closes #263 Fix response layouts
|
9 years ago |
Mike Koch
|
40afa50bca
|
#255 Update headers
|
9 years ago |
Mike Koch
|
139853e0d4
|
#255 Update code for 2.6.3
|
9 years ago |
Mike Koch
|
69b8aaadfe
|
#208 Manager can now access all ticket-related functions
|
9 years ago |
Mike Koch
|
96fe276ea0
|
#208 Update some security stuff for managers. Still have a lot to do
|
9 years ago |
Mike Koch
|
f4fc8ecf43
|
#208 Manager should have all ticket-related privileges
|
9 years ago |
Mike Koch
|
259e8d79a0
|
#204 Allow staff to see "friendly" street name
|
9 years ago |
Mike Koch
|
73264a6af0
|
#204 Reset button group when closing w/out saving
|
9 years ago |
Mike Koch
|
1efb9b69b5
|
#204 Allow staff to change location if necessary
|
9 years ago |
Mike Koch
|
a6328e3be8
|
#204 Process error handling on staff-side
|
9 years ago |
Mike Koch
|
38704b2c12
|
#204 Map is now in a modal and can be obtained via FontAwesome icon
|
9 years ago |
Mike Koch
|
b44884a99e
|
#204 Use leaflet to get a basic map displayed.
Still needs to be improved though. Also may not use the CDN.
|
9 years ago |
Mike Koch
|
480067381c
|
#204 Only show crosshair if location is enabled
|
9 years ago |
Mike Koch
|
83525aabb5
|
#204 Add crosshair to ticket subject to view location
|
9 years ago |
Mike Koch
|
afa279d98d
|
#195 Moved statuses to Tools menu
Still need to add the permission
|
9 years ago |
Mike Koch
|
0ae1d46aa7
|
Fixes #213 Only add attachments if %%MESSAGE%% tag is present
|
9 years ago |
Mike Koch
|
50da09b201
|
Fixes #217 Perform case-insensitive comparison for file extensions
Also include jpeg as a valid photo extension
|
9 years ago |
Mike Koch
|
a914642622
|
Closes #200 Actually link the button to the download file
|
9 years ago |
Mike Koch
|
8963d7396c
|
#146 Update delete attachment queries
|
9 years ago |
Mike Koch
|
190b3ff475
|
#146 Attachments can now be embedded directly into emails
Only tested SMTP, still need to check PHP mail() and Mailgun
|
9 years ago |
Mike Koch
|
297afdbf88
|
#153 Finish adding basic "recent tickets" information
|
9 years ago |
Mike Koch
|
93ffba2a43
|
#153 got basic output going. just need to add links and color-coded circles with tooltips
|
9 years ago |
Mike Koch
|
8be17f91e7
|
Only show "close ticket" if staff can close it
|
9 years ago |
Mike Koch
|
a4b7e22c1c
|
Fixes #185 Add true parameter to hesk_date for notes
|
9 years ago |
Mike Koch
|
e11745c4cc
|
Update headers to 2.6.2
|
9 years ago |
Mike Koch
|
79ebb90789
|
Closes #176 restyle attachments to be more responsive
While keeping the same features 😀
|
9 years ago |
Mike Koch
|
e9ff6b42ea
|
#176 Something different, but still not working right
|
9 years ago |
Mike Koch
|
28196447fb
|
Fixes #175 Fixed the layout of responses when using reply at top
The markup is invalid in the source code, but it somehow makes it work. Strange...
|
9 years ago |
Mike Koch
|
ae7e022b3e
|
Fixes #173 Escape HTML-sensitive characters in placeholders
|
9 years ago |
Mike Koch
|
23dc02399f
|
Update headers that weren't changed to 2.6.1
|
9 years ago |
Mike Koch
|
fa17916280
|
#136 Update admin_ticket
|
9 years ago |
Mike Koch
|
c532369fd4
|
Closes #106: Support HTML-formatted emails
|
9 years ago |
Mike Koch
|
c184cc3c1b
|
#105 Allow staff to indicate language when creating ticket and when editing
|
10 years ago |
Mike Koch
|
1aeb19539f
|
Closes #118 Fix critical XSS vulnerability
|
10 years ago |
Mike Koch
|
ed4dcdc54c
|
#96 Improve attachment viewing on ticket attachments
- Image thumbnail if the file type is a supported image extension
- Clicking on image shows modal with image.
|
10 years ago |
Mike Koch
|
756e60426d
|
#110 Update admin_ticket to submit as any status, as well as cust. reply
|
10 years ago |
Mike Koch
|
5c3aea591b
|
#110 Update notes section and ban icons
|
10 years ago |
Mike Koch
|
8d5cfb9128
|
#92 Mostly updated admin_ticket
Still need to make some changes per issue #110
|
10 years ago |
Mike Koch
|
b886eeedde
|
#88 Remove customer email notifications profile setting
|
10 years ago |
Mike Koch
|
63ed75c7ef
|
#88 Remove edit note functionality
|
10 years ago |
Mike Koch
|
e56bde8e2d
|
#88 Remove attachments to notes feature
|
10 years ago |
Mike Koch
|
8bf124fa8b
|
Merge branch 'master' into remove-2-6-0-features
Conflicts:
admin/admin_settings.php
admin/admin_settings_save.php
modsForHesk_settings.inc.php
|
10 years ago |
Mike Koch
|
dde55cf4e1
|
#91 Support multilanguage custom fields
|
10 years ago |
Mike Koch
|
2b234e8e1d
|
#91 Finished date custom fields
|
10 years ago |
Mike Koch
|
773837d6f3
|
Revert "Revert the removal of some features...for now"
This reverts commit 0924dd5cc8 .
|
10 years ago |
Mike Koch
|
0924dd5cc8
|
Revert the removal of some features...for now
This reverts commit f61c05ac34 .
|
10 years ago |
Mike Koch
|
f61c05ac34
|
#88 Remove WHOIS lookup capabilities
|
10 years ago |
Mike Koch
|
bdd5402a2e
|
Closes #67 Finished deleting attachments for notes
|
10 years ago |
Mike Koch
|
a1f7af11fc
|
#67 Note attachments can now be downloaded
|
10 years ago |
Mike Koch
|
2a9219cf25
|
#67 Partial implementation of adding attachments to the notes view
Still has things to fix and need to add deleting attachments
|
10 years ago |
Mike Koch
|
65a80089c0
|
#67 Wired up part of the UI. Still need to add section to view attachments
|
10 years ago |
Mike Koch
|
e84d9f3229
|
Closes #68: Notes can be edited
|
10 years ago |
Mike Koch
|
3d4c0a99b7
|
#66 Business Logic portion of emails to admins are done.
Still need to add the option to the edit user / profile page
|
10 years ago |
Mike Koch
|
219b722917
|
Closes #74: A new ticket can be modeled after an existing ticket
A dropdown on creation was not feasible, but this works just as well and can be used outside of HESK
|
10 years ago |
Mike Koch
|
473f0f905c
|
#72 Condensed the height of the green bar for staff
|
10 years ago |
Mike Koch
|
ade760b3b3
|
Closes #82 The active flag is an enum value (string), not an integer
|
10 years ago |
Mike Koch
|
eff111e583
|
#62 The DB should treat a 1 as "notify the customer", not 0
|
10 years ago |
Mike Koch
|
95c89c612a
|
#62 Ticket screen now honors the email profile setting
|
10 years ago |
Mike Koch
|
270a796090
|
#59 Now the admin ticket page filters out inactive users
|
10 years ago |
Mike Koch
|
a2c058ea16
|
Closes #64: The IP address is now a link to it's WHOIS record
|
10 years ago |
Mike Koch
|
d8130cc442
|
Closes #70: Notes are now displayed underneath the green row
To keep consistent with the default HESK layout
|
10 years ago |
Mike Koch
|
1855386878
|
Closes #39 - finished parent/child relationships
|
10 years ago |
Mike Koch
|
3151ece7df
|
#39 making more progress on parent/child relationships
Still need to update childs when merging/deleting tickets, and need to add the ability to assign its parent, and to delete a parent/child relationship
|
10 years ago |
Mike Koch
|
a4fa98d010
|
#39 Ticket screen now shows parent/children of that ticket
|
10 years ago |
Mike Koch
|
69f7636fa5
|
Closes #31 e-mail is no longer required for staff
|
10 years ago |
Mike Koch
|
19fb152ba5
|
#26 EXPERIMENTAL support for right-to-left text direction
|
10 years ago |
Mike Koch
|
27ba6ebc78
|
The admin_ticket screen is now fully responsive. Woohoo!
|
10 years ago |
Mike Koch
|
b40f3f1c78
|
Updated HESK to 2.5.5 (which is also NuMods 1.2.4)
|
10 years ago |
Mike Koch
|
3cc7c9ed07
|
Fixed ticket view on admin side (for mobile devices)
|
10 years ago |
Mike Koch
|
e4fc478ff5
|
Now client replies honor the database
|
10 years ago |
Mike Koch
|
4d1298626d
|
Now the admin ticket page respects all closed statuses
|
10 years ago |
Mike Koch
|
43b81a61e5
|
Now the admin_ticket checkbox in the reply form respects the database
|
10 years ago |
Mike Koch
|
7465eb420a
|
Now the "mark ticket resolved"/"open ticket" links respect the DB
|
10 years ago |
Mike Koch
|
ec7de04ebb
|
Implemented custom statuses on admin_ticket.php
|
10 years ago |
Mike Koch
|
86039a490d
|
Moved $random so the variable is accessible when it is being called
|
10 years ago |
Mike Koch
|
e0863b6b6d
|
Initial Hesk UI Commit
|
10 years ago |