Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.

Skylar Ittner f209266260 Enable Summernote for ticket replies 3 months ago
admin 297d7f3cfd Add captcheck captcha option 3 months ago
api e8c029186e Don't allow non-GET requests in demo mode 4 months ago
ci 81a5b6633c Can't name version number dynamically 4 months ago
cron 2990eadd07 Replace old HESK headers with current ones 5 months ago
css 4baa85a8c5 Replace TinyMCE with Summernote, round 1 3 months ago
custom 26a844b3fe #5 Now custom blocks can be added to the homepage 3 years ago
fonts 48e5662def #42 Started on adding icons to areas of the help desk 3 years ago
img 51720f17a8 Add colorpicker for categories and statuses 1 year ago
inc 297d7f3cfd Add captcheck captcha option 3 months ago
install 3ca6b1a435 Add a URL rewrite setting for the API. Not using it in code yet... might not even do that lol 4 months ago
internal-api 454013fd98 Use X-HTTP-Method-Override for all MfH pages 4 months ago
js 4351cf46b7 Add 'js/summernote.js' 3 months ago
language 297d7f3cfd Add captcheck captcha option 3 months ago
.gitignore 8378d35149 Start working on attachments API. Fix .gitignore 8 months ago
.gitlab-ci.yml 1ed740b7fa Update .gitlab-ci.yml 4 months ago
CONTRIBUTING.md ba0a035d88 Update CONTRIBUTING.md 9 months ago
LICENSE 4988fc49bd #257 Update README and LICENSE 2 years ago
README.md b1b16fe381 HESK 2.7.0 RC1 -> Final changes 1 year ago
apidoc.json b7ff286c43 More API fixes 2 years ago
build.php 1234f858e5 Update build.php 4 months ago
calendar.php ac0df60a3e Category colors are properly saved, calendar pages updated 5 months ago
change_status.php b1b16fe381 HESK 2.7.0 RC1 -> Final changes 1 year ago
download_attachment.php b1b16fe381 HESK 2.7.0 RC1 -> Final changes 1 year ago
hesk_javascript.js 2990eadd07 Replace old HESK headers with current ones 5 months ago
hesk_style.css a960a09892 Update hesk_style 1 year ago
index.php 297d7f3cfd Add captcheck captcha option 3 months ago
knowledgebase.php b64aa60fa0 Fix white screen on knowledgebase 7 months ago
print.php 88de2df3c0 Remove trailing PHP tags 5 months ago
reply_ticket.php 7277b5e4a2 #544 Rest of the 2.7.3 updates 7 months ago
submit_ticket.php 4178703f2b Merge branch 'captcheck' of Netsyms/Mods-for-HESK-Netsyms into master 3 months ago
suggest_articles.php 55c6f4d093 Fixes #463 Support suggested KB articles when rich text is enabled 7 months ago
suggest_email.php b1b16fe381 HESK 2.7.0 RC1 -> Final changes 1 year ago
ticket.php f209266260 Enable Summernote for ticket replies 3 months ago
verifyemail.php 59ebafdf81 Fix some potention SQL injection vulns 7 months ago

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK