Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.

Skylar Ittner 1017b64913 Pull 3.3.0 from upstream 2 months ago
admin 1017b64913 Pull 3.3.0 from upstream 2 months ago
api 9d874e10a5 Merge branch 'master' into '3-3-0' 2 months ago
ci 88964a73eb Only skip phpunit for now 6 months ago
cron a7742614df Update pages for HESK 2.7.4 6 months ago
css 1017b64913 Pull 3.3.0 from upstream 2 months ago
custom 26a844b3fe #5 Now custom blocks can be added to the homepage 4 years ago
fonts 48e5662def #42 Started on adding icons to areas of the help desk 3 years ago
img 51720f17a8 Add colorpicker for categories and statuses 2 years ago
inc 1017b64913 Pull 3.3.0 from upstream 2 months ago
install d7ae1f0101 Fix migration 2 months ago
internal-api f53065f7f6 Merge branch '3-3-0' into '357-calendar-planning-phase-two' 3 months ago
js 1017b64913 Pull 3.3.0 from upstream 2 months ago
language 1017b64913 Pull 3.3.0 from upstream 2 months ago
.gitignore f40df54772 Update rest of files to HESK 2.7.6 2 months ago
.gitlab-ci.yml f11353c41b CI should use 7.2 for testing, add 7.2 to validation 2 months ago
CONTRIBUTING.md ba0a035d88 Update CONTRIBUTING.md 1 year ago
LICENSE 4988fc49bd #257 Update README and LICENSE 2 years ago
README.md b1b16fe381 HESK 2.7.0 RC1 -> Final changes 1 year ago
apidoc.json b7ff286c43 More API fixes 2 years ago
build.php 3dd897f732 Update build 2 months ago
calendar.php af45726fe6 Add ability to hide start time 3 months ago
change_status.php 35f03ee26e Getting started with new audit trail entries 8 months ago
download_attachment.php b1b16fe381 HESK 2.7.0 RC1 -> Final changes 1 year ago
hesk_javascript.js 2990eadd07 Replace old HESK headers with current ones 1 year ago
hesk_style.css a960a09892 Update hesk_style 1 year ago
index.php 1017b64913 Pull 3.3.0 from upstream 2 months ago
knowledgebase.php f40df54772 Update rest of files to HESK 2.7.6 2 months ago
print.php 88de2df3c0 Remove trailing PHP tags 11 months ago
reply_ticket.php a7742614df Update pages for HESK 2.7.4 6 months ago
submit_ticket.php 1017b64913 Pull 3.3.0 from upstream 2 months ago
suggest_articles.php f40df54772 Update rest of files to HESK 2.7.6 2 months ago
suggest_email.php b1b16fe381 HESK 2.7.0 RC1 -> Final changes 1 year ago
ticket.php 1017b64913 Pull 3.3.0 from upstream 2 months ago
verifyemail.php 59ebafdf81 Fix some potention SQL injection vulns 1 year ago

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK