Mike Koch
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3d4c0a99b7
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#66 Business Logic portion of emails to admins are done.
Still need to add the option to the edit user / profile page
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10 years ago |
Mike Koch
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219b722917
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Closes #74: A new ticket can be modeled after an existing ticket
A dropdown on creation was not feasible, but this works just as well and can be used outside of HESK
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10 years ago |
Mike Koch
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473f0f905c
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#72 Condensed the height of the green bar for staff
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10 years ago |
Mike Koch
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ade760b3b3
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Closes #82 The active flag is an enum value (string), not an integer
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10 years ago |
Mike Koch
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eff111e583
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#62 The DB should treat a 1 as "notify the customer", not 0
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10 years ago |
Mike Koch
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95c89c612a
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#62 Ticket screen now honors the email profile setting
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10 years ago |
Mike Koch
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270a796090
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#59 Now the admin ticket page filters out inactive users
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10 years ago |
Mike Koch
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a2c058ea16
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Closes #64: The IP address is now a link to it's WHOIS record
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10 years ago |
Mike Koch
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d8130cc442
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Closes #70: Notes are now displayed underneath the green row
To keep consistent with the default HESK layout
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10 years ago |
Mike Koch
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1855386878
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Closes #39 - finished parent/child relationships
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10 years ago |
Mike Koch
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3151ece7df
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#39 making more progress on parent/child relationships
Still need to update childs when merging/deleting tickets, and need to add the ability to assign its parent, and to delete a parent/child relationship
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10 years ago |
Mike Koch
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a4fa98d010
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#39 Ticket screen now shows parent/children of that ticket
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10 years ago |
Mike Koch
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69f7636fa5
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Closes #31 e-mail is no longer required for staff
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10 years ago |
Mike Koch
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19fb152ba5
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#26 EXPERIMENTAL support for right-to-left text direction
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10 years ago |
Mike Koch
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27ba6ebc78
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The admin_ticket screen is now fully responsive. Woohoo!
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10 years ago |
Mike Koch
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b40f3f1c78
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Updated HESK to 2.5.5 (which is also NuMods 1.2.4)
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10 years ago |
Mike Koch
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3cc7c9ed07
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Fixed ticket view on admin side (for mobile devices)
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10 years ago |
Mike Koch
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e4fc478ff5
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Now client replies honor the database
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10 years ago |
Mike Koch
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4d1298626d
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Now the admin ticket page respects all closed statuses
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10 years ago |
Mike Koch
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43b81a61e5
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Now the admin_ticket checkbox in the reply form respects the database
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10 years ago |
Mike Koch
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7465eb420a
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Now the "mark ticket resolved"/"open ticket" links respect the DB
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10 years ago |
Mike Koch
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ec7de04ebb
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Implemented custom statuses on admin_ticket.php
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10 years ago |
Mike Koch
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86039a490d
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Moved $random so the variable is accessible when it is being called
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10 years ago |
Mike Koch
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e0863b6b6d
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Initial Hesk UI Commit
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10 years ago |