Mike Koch
a762682ddb
Closes #99 Only attempt to send email if ticket's email is not blank
10 years ago
Mike Koch
dde55cf4e1
#91 Support multilanguage custom fields
10 years ago
Mike Koch
94b5f65241
#91 Show respective text on custom fields page depending on MFH setting
10 years ago
Mike Koch
e2c6e2c179
#91 Save custom field multilanguage selection.
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Also fixed popovers so they're aren't crammed in on the MFH settings section
10 years ago
Mike Koch
a003a9d89f
#91 Some UI updates for multilanguage custom field support
10 years ago
Mike Koch
16606f75b9
#91 Add UI setting for enabling language file custom fields
10 years ago
Mike Koch
69a514a057
#91 Multiselect custom field now working
10 years ago
Mike Koch
2b234e8e1d
#91 Finished date custom fields
10 years ago
Mike Koch
b449953950
#91 Dates must be in YYYY-MM-DD format
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To prevent any ambiguous M/D/Y vs D/M/Y dates
10 years ago
Mike Koch
f9590fe67c
#91 add date/multiselect to before/after for both pages
10 years ago
Mike Koch
e1880316d7
#91 Actually store the actual timestamp from the date entered
10 years ago
Mike Koch
5941bf7e35
#91 Use jQuery UI's date picker rather than HTML 5 date field
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To ensure cross-browser compatibility
10 years ago
Mike Koch
085d1b6d22
Multiselect is already working
10 years ago
Mike Koch
e943e44f29
#91 Support multi-select and date custom fields on new ticket page (admin)
10 years ago
Mike Koch
50f5ce4596
#91 Add new custom field options to the array of possible choices
10 years ago
Mike Koch
46e09d618c
#91 Add options text for the new custom field types
10 years ago
Mike Koch
73be89c472
#91 Add new custom field options to settings dropdown
10 years ago
Mike Koch
773837d6f3
Revert "Revert the removal of some features...for now"
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This reverts commit 0924dd5cc8
.
10 years ago
Mike Koch
0924dd5cc8
Revert the removal of some features...for now
...
This reverts commit f61c05ac34
.
10 years ago
Mike Koch
21781b20c7
Closes #89 selected from wrong table hame
10 years ago
Mike Koch
f61c05ac34
#88 Remove WHOIS lookup capabilities
10 years ago
Mike Koch
16fc6dea86
#88 Remove maintenance mode feature
10 years ago
Mike Koch
8d3a66ded8
Fix version number retrieval for PHP versions before 5.5
10 years ago
Mike Koch
4b0a40ceaa
Fix demo mode for the MFH demo site
10 years ago
Mike Koch
d26ed0bac1
Run the query before hiding specific fields in demo mode
10 years ago
Mike Koch
2d7bfaf3d2
Closes #85 Version number now driven via database
10 years ago
Mike Koch
ed6a0a9b7c
#85 Remove version number from settings file
10 years ago
Mike Koch
64f6be511c
Closes #83 now use Mods for Hesk instead of NuMods
10 years ago
Mike Koch
bdd5402a2e
Closes #67 Finished deleting attachments for notes
10 years ago
Mike Koch
a1f7af11fc
#67 Note attachments can now be downloaded
10 years ago
Mike Koch
2a9219cf25
#67 Partial implementation of adding attachments to the notes view
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Still has things to fix and need to add deleting attachments
10 years ago
Mike Koch
65a80089c0
#67 Wired up part of the UI. Still need to add section to view attachments
10 years ago
Mike Koch
e84d9f3229
Closes #68 : Notes can be edited
10 years ago
Mike Koch
26cfe83953
Closes #84 : 'can_change_notification_settings' now respected by profile page
10 years ago
Mike Koch
ad4fee1eb3
#84 Wired up the UI for changing notification setting permissions
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Only non-admins can be restricted from changing notifications. Admins still can change freely
10 years ago
Mike Koch
6caaead890
Closes #66 Update the UI to allow users to change note emails
10 years ago
Mike Koch
3d4c0a99b7
#66 Business Logic portion of emails to admins are done.
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Still need to add the option to the edit user / profile page
10 years ago
Mike Koch
219b722917
Closes #74 : A new ticket can be modeled after an existing ticket
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A dropdown on creation was not feasible, but this works just as well and can be used outside of HESK
10 years ago
Mike Koch
83b4b16d48
Closes #73 : Send email to customer when ticket closed
10 years ago
Mike Koch
473f0f905c
#72 Condensed the height of the green bar for staff
10 years ago
Mike Koch
ade760b3b3
Closes #82 The active flag is an enum value (string), not an integer
10 years ago
Mike Koch
a490a6ee5a
Closes #75 : Current user cannot be deleted, and god admin can't be disabled
10 years ago
Mike Koch
7b210df019
Revert "#57 Finished UI portion of customer category specification feature"
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This reverts commit ef5e75696a
.
10 years ago
Mike Koch
ef5e75696a
#57 Finished UI portion of customer category specification feature
10 years ago
Mike Koch
a45d97a9db
Closes #65 : The god admin cannot be edited by other users
10 years ago
Mike Koch
eff111e583
#62 The DB should treat a 1 as "notify the customer", not 0
10 years ago
Mike Koch
95c89c612a
#62 Ticket screen now honors the email profile setting
10 years ago
Mike Koch
2c03c30e61
#62 The profile page can now handle default settings for sending emails on replies
10 years ago
Mike Koch
1fa8e19f98
Missed some content
10 years ago
Mike Koch
52cf5ab447
#59 Only pull back active users
10 years ago
Mike Koch
9c6436a27d
#59 Don't show the deactivate icon for the current user
10 years ago
Mike Koch
ddd1a05f65
#59 Don't allow users to deactivate themselves
10 years ago
Mike Koch
bee3b84855
#59 Active users are now manageable
10 years ago
Mike Koch
e14e5f1050
#59 Partial implementation of active users on the manage users page
10 years ago
Mike Koch
6c126ec78e
#59 We check for an active user on login
10 years ago
Mike Koch
270a796090
#59 Now the admin ticket page filters out inactive users
10 years ago
Mike Koch
96f73211d9
Closes #61 : Manage help desk settings can be toggled for non-admins and admins
10 years ago
Mike Koch
16da573a8f
#61 Only allow those with access to the settings page to give others access
10 years ago
Mike Koch
3d6c11dd57
#61 Admins can now designate who can view the settings page
10 years ago
Mike Koch
a2c058ea16
Closes #64 : The IP address is now a link to it's WHOIS record
10 years ago
Mike Koch
d8130cc442
Closes #70 : Notes are now displayed underneath the green row
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To keep consistent with the default HESK layout
10 years ago
Mike Koch
473a307236
Closes #53 : The column width for the label text is now larger
10 years ago
Mike Koch
bdbecd11e8
Closes #55 : Email is no longer required on admin/edit_post.php
10 years ago
Mike Koch
18f9afb223
Closes #52 : Contentified some hard-coded strings
10 years ago
Mike Koch
1855386878
Closes #39 - finished parent/child relationships
10 years ago
Mike Koch
3151ece7df
#39 making more progress on parent/child relationships
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Still need to update childs when merging/deleting tickets, and need to add the ability to assign its parent, and to delete a parent/child relationship
10 years ago
Mike Koch
a4fa98d010
#39 Ticket screen now shows parent/children of that ticket
10 years ago
Mike Koch
69f7636fa5
Closes #31 e-mail is no longer required for staff
10 years ago
Mike Koch
ea5947c6c1
Closes #50 : Don't re-index statuses until after everything has been updated
10 years ago
Mike Koch
f000ebc729
#51 Fixed variable naming clash
10 years ago
Mike Koch
6c25a38134
#29 Use ip2long / long2ip to convert IP addresses to easily compare
10 years ago
Mike Koch
26887979e1
#29 Now IP ranges and emails can be added to the banned tables thru the settings page
10 years ago
Mike Koch
7b3bc087b1
The UI for IP/Email bans is ready to go
10 years ago
Mike Koch
31d4eb3ee5
#29 Getting started on the IP/Email bans
10 years ago
Mike Koch
e86e61065a
Closes #49 : Add help text to all NuMods settings.
10 years ago
Mike Koch
a277ce1060
Use the settingsquestionmark class for all question marks
10 years ago
Mike Koch
77e0b01725
#49 NuMods settings can now be changed via the Settings page
10 years ago
Mike Koch
e357e62e0c
#49 Getting started on the NuMods settings page
10 years ago
Mike Koch
b5361d683a
Don't show the maintenance page when on the login screen
10 years ago
Mike Koch
187db3635e
Closes #35 : Autorefresh now working on the ticket dashboards!
10 years ago
Mike Koch
93a72804f9
#35 Refresh value must be 1000 or greater to prevent constant refreshes
10 years ago
Mike Koch
97a4520d0b
#35 removed irrelevant TODO
10 years ago
Mike Koch
b2b0004c49
#35 Added auto-refresh property to the users table
10 years ago
Mike Koch
84f6e91c0b
Revert "Getting started on LDAP/Active Directory integration"
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This reverts commit 98a7633cb6
.
10 years ago
Mike Koch
30b4c2a908
Revert "Made some more progress on AD authentication"
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This reverts commit 0e6bb7c2e4
.
10 years ago
Mike Koch
0e6bb7c2e4
Made some more progress on AD authentication
10 years ago
Mike Koch
98a7633cb6
Getting started on LDAP/Active Directory integration
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I still have no clue if any of this works; I'm just using a code snippet to get started on this. Still need to LDAP escape the user string (don't want them sending in *!) and test the whole thing.
10 years ago
Mike Koch
fa705816c5
Only show login icon when icons are enabled
10 years ago
Mike Koch
48e5662def
#42 Started on adding icons to areas of the help desk
10 years ago
Mike Koch
19fb152ba5
#26 EXPERIMENTAL support for right-to-left text direction
10 years ago
Mike Koch
820276c402
#46 The new ticket page uses a panel instead of a tabbed bar
10 years ago
Mike Koch
8398efa538
#25 Dashboard columns can now be added/removed via JavaScript!
10 years ago
Mike Koch
8cd7aebaae
#24 the search tickets screen has been restyled
10 years ago
Mike Koch
de7ed0f1f3
Half-baked newish admin dashboard
10 years ago
Mike Koch
27ba6ebc78
The admin_ticket screen is now fully responsive. Woohoo!
10 years ago
Mike Koch
0f648ddac2
Removed the excess margin on the PM page
10 years ago
Mike Koch
7fa2b81e29
Status section is now a panel, and padded tabbed sections
10 years ago
Mike Koch
2029931974
Now the export page uses a panel instead of a tabbed menu
10 years ago
Mike Koch
9078b6b2ea
Now the reports page uses a panel instead of a tabbed container
10 years ago
Mike Koch
08f6678fe8
Knowledgebase page now uses a panel instead of tabbed bar
10 years ago
Mike Koch
4b0495fdd5
Now the managed canned responses page uses a panel
10 years ago
Mike Koch
6439916bac
Fixed padding on categories tabbed content
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These will not be converted since they are actually useful
10 years ago
Mike Koch
4d5e7dcbe1
Now the manage users page utilizes a panel instead of a tabbed bar
10 years ago
Mike Koch
b40f3f1c78
Updated HESK to 2.5.5 (which is also NuMods 1.2.4)
10 years ago
Mike Koch
407e93fe28
Updated version numbers on license header
10 years ago
Mike Koch
3cc7c9ed07
Fixed ticket view on admin side (for mobile devices)
10 years ago
Mike Koch
481531e20f
Changed name from NuHesk to NuMods per Klemen's request.
10 years ago
Mike Koch
8116500e1a
Added blue background to add new row to help make it stand out
10 years ago
Mike Koch
4bc1de8af9
Now the status row is highlighted in red if the delete box is checked
10 years ago
Mike Koch
00bdb9b6e6
Now new tickets and client replies can have statuses set
10 years ago
Mike Koch
2c4cc5f285
Fixed case-sensitivity issue
10 years ago
Mike Koch
36b4f3f101
Now statuses used as a default action can't be deleted with the GUI
10 years ago
Mike Koch
e4fc478ff5
Now client replies honor the database
10 years ago
Mike Koch
5713ecbda8
Additional status changes
10 years ago
Mike Koch
f5d3c2bdce
Renamed settings and language file keys
10 years ago
Mike Koch
d55c3903c1
Now custom statuses can be managed on the settings page.
10 years ago
Mike Koch
4b38b3d48d
Fixed Test Connection script
10 years ago
Mike Koch
c6843787e9
Now the ticket export honors the database
10 years ago
Mike Koch
d8c9b169c9
Reports page now honors the database
10 years ago
Mike Koch
4d1298626d
Now the admin ticket page respects all closed statuses
10 years ago
Mike Koch
43b81a61e5
Now the admin_ticket checkbox in the reply form respects the database
10 years ago
Mike Koch
1ac547cc5b
Now the lock ticket option respects the database
10 years ago
Mike Koch
7465eb420a
Now the "mark ticket resolved"/"open ticket" links respect the DB
10 years ago
Mike Koch
ec7de04ebb
Implemented custom statuses on admin_ticket.php
10 years ago
Mike Koch
86039a490d
Moved $random so the variable is accessible when it is being called
10 years ago
Mike Koch
ba9865d55c
Fixed the email suggestions div for Firefox users
10 years ago
Mike Koch
2022bf7073
#14 Added tooltips to various areas of the help desk
10 years ago
Mike Koch
0272f217a5
#8 Now the Hesk UI version number is displayed beneath Hesk's version
10 years ago
Mike Koch
f8ae125a81
#13 Moved the subject field for edit/add KB article above message
10 years ago
Mike Koch
04f778f2eb
Changed "Quick Help" to "Saved Responses" on Canned Responses Page
10 years ago
Mike Koch
e0863b6b6d
Initial Hesk UI Commit
10 years ago