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@ -275,11 +275,14 @@ if (!$show['show']) {
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$status = hesk_dbFetchAssoc($statusRS);
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$isClosable = $status['Closable'] == 'yes' || $status['Closable'] == 'conly';
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$random = rand(10000, 99999);
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if ($ticket['isClosed'] == true && $ticket['locked'] != 1 && $hesk_settings['custopen']) {
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echo '<a href="change_status.php?track=' . $trackingID . $hesk_settings['e_query'] . '&s=2&Refresh=' . $random . '&token=' . hesk_token_echo(0) . '" title="' . $hesklang['open_action'] . '">' . $hesklang['open_action'] . '</a>';
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} elseif ($hesk_settings['custclose'] && $isClosable) {
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echo '<a href="change_status.php?track=' . $trackingID . $hesk_settings['e_query'] . '&s=3&Refresh=' . $random . '&token=' . hesk_token_echo(0) . '" title="' . $hesklang['close_action'] . '">' . $hesklang['close_action'] . '</a>';
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} ?></p>
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if (!$ticket['locked']) {
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if ($ticket['isClosed'] == true && $hesk_settings['custopen']) {
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echo '<a href="change_status.php?track=' . $trackingID . $hesk_settings['e_query'] . '&s=2&Refresh=' . $random . '&token=' . hesk_token_echo(0) . '" title="' . $hesklang['open_action'] . '">' . $hesklang['open_action'] . '</a>';
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} elseif ($hesk_settings['custclose'] && $isClosable) {
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echo '<a href="change_status.php?track=' . $trackingID . $hesk_settings['e_query'] . '&s=3&Refresh=' . $random . '&token=' . hesk_token_echo(0) . '" title="' . $hesklang['close_action'] . '">' . $hesklang['close_action'] . '</a>';
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}
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}
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?></p>
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</div>
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</div>
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<div class="row medLowPriority">
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