$hesklang['nti']='<spanclass="glyphicon glyphicon-plus-sign"></span> New ticket';
// EMAIL SUBJECTS
// EMAIL SUBJECTS
$hesklang['new_ticket_staff'] = '[#%%TRACK_ID%%] New ticket: %%SUBJECT%%';
$hesklang['new_ticket_staff'] = '[#%%TRACK_ID%%] New ticket: %%SUBJECT%%';
@ -787,7 +788,6 @@ $hesklang['tislock']='This ticket has been locked, the customer will not be able
$hesklang['tislock2']='This ticket has been locked, you cannot post a reply.';
$hesklang['tislock2']='This ticket has been locked, you cannot post a reply.';
$hesklang['nsfo']='No relevant articles found.';
$hesklang['nsfo']='No relevant articles found.';
$hesklang['elocked']='This ticket has been locked or deleted.';
$hesklang['elocked']='This ticket has been locked or deleted.';
$hesklang['nti']='<spanclass="glyphicon glyphicon-plus-sign"></span> New ticket';
$hesklang['nti2']='Insert a new ticket';
$hesklang['nti2']='Insert a new ticket';
$hesklang['nti3']='Use this form to create a new ticket in a customer\'s name. Enter <i>customer</i> information in the form (customer name, customer email, ...) and NOT your name! Ticket will be created as if the customer submitted it.';
$hesklang['nti3']='Use this form to create a new ticket in a customer\'s name. Enter <i>customer</i> information in the form (customer name, customer email, ...) and NOT your name! Ticket will be created as if the customer submitted it.';