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@ -1674,7 +1674,11 @@ function hesk_printTicketReplies()
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$reply['dt'] = hesk_date($reply['dt'], true);
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$reply['dt'] = hesk_date($reply['dt'], true);
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?>
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?>
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<li>
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<li>
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<i class="fa fa-reply bg-blue"></i>
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<?php if ($reply['staffid']): ?>
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<i class="fa fa-reply bg-orange"></i>
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<?php else: ?>
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<i class="fa fa-share bg-blue"></i>
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<?php endif; ?>
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<div class="timeline-item">
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<div class="timeline-item">
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<span class="time"><i class="fa fa-clock-o"></i> <?php echo $reply['dt']; ?></span>
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<span class="time"><i class="fa fa-clock-o"></i> <?php echo $reply['dt']; ?></span>
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<h3 class="timeline-header"><?php echo $reply['name']; ?></h3>
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<h3 class="timeline-header"><?php echo $reply['name']; ?></h3>
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@ -1693,16 +1697,9 @@ function hesk_printTicketReplies()
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<?php mfh_listAttachments($reply['attachments'], $reply['id'], true); ?>
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<?php mfh_listAttachments($reply['attachments'], $reply['id'], true); ?>
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</div>
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</div>
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<?php endif; ?>
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<?php endif; ?>
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<div class="timeline-footer text-right">
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<div class="timeline-footer">
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<?php echo hesk_getAdminButtonsInTicket(); ?>
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<div class="row">
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</div>
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<div class="col-md-6">
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</div>
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</li><div class="row ticketMessageContainer">
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<div class="col-md-3 col-xs-12">
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<div class="ticketName"></div>
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</div>
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<div class="col-md-9 col-xs-12 pushMarginLeft">
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<div class="ticketMessageTop pushMargin">
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<?php
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<?php
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/* Staff rating */
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/* Staff rating */
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if ($hesk_settings['rating'] && $reply['staffid']) {
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if ($hesk_settings['rating'] && $reply['staffid']) {
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@ -1712,17 +1709,22 @@ function hesk_printTicketReplies()
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echo '<p class="rate">' . $hesklang['rh'] . '</p>';
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echo '<p class="rate">' . $hesklang['rh'] . '</p>';
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}
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}
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}
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}
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/* Show "unread reply" message? */
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/* Show "unread reply" message? */
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if ($reply['staffid'] && !$reply['read']) {
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if ($reply['staffid'] && !$reply['read']) {
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echo '<p class="rate">' . $hesklang['unread'] . '</p>';
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echo '<p class="rate">' . $hesklang['unread'] . '</p>';
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}
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}
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?>
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?>
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</div>
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</div>
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<div class="col-md-6 text-right">
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<?php echo hesk_getAdminButtonsInTicket(); ?>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</li>
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<?php
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<?php
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}
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}
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echo '<li><i class="fa fa-clock-o bg-gray"></i></li>';
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echo '</ul>';
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echo '</ul>';
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return;
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return;
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