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767 lines
34 KiB
PHP
767 lines
34 KiB
PHP
<?php
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/*******************************************************************************
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* Title: Help Desk Software HESK
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* Version: 2.6.5 from 28th August 2015
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* Author: Klemen Stirn
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* Website: http://www.hesk.com
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********************************************************************************
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* COPYRIGHT AND TRADEMARK NOTICE
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* Copyright 2005-2015 Klemen Stirn. All Rights Reserved.
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* HESK is a registered trademark of Klemen Stirn.
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* The HESK may be used and modified free of charge by anyone
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* AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
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* By using this code you agree to indemnify Klemen Stirn from any
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* liability that might arise from it's use.
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* Selling the code for this program, in part or full, without prior
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* written consent is expressly forbidden.
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* Using this code, in part or full, to create derivate work,
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* new scripts or products is expressly forbidden. Obtain permission
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* before redistributing this software over the Internet or in
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* any other medium. In all cases copyright and header must remain intact.
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* This Copyright is in full effect in any country that has International
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* Trade Agreements with the United States of America or
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* with the European Union.
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* Removing any of the copyright notices without purchasing a license
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* is expressly forbidden. To remove HESK copyright notice you must purchase
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* a license for this script. For more information on how to obtain
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* a license please visit the page below:
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* https://www.hesk.com/buy.php
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*******************************************************************************/
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define('IN_SCRIPT', 1);
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define('HESK_PATH', '../');
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define('VALIDATOR', 1);
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define('PAGE_TITLE', 'ADMIN_CATEGORIES');
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/* Get all the required files and functions */
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require(HESK_PATH . 'hesk_settings.inc.php');
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require(HESK_PATH . 'inc/common.inc.php');
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require(HESK_PATH . 'inc/admin_functions.inc.php');
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hesk_load_database_functions();
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hesk_session_start();
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hesk_dbConnect();
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hesk_isLoggedIn();
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/* Check permissions for this feature */
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hesk_checkPermission('can_man_cat');
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// Possible priorities
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$priorities = array(
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3 => array('value' => 3, 'text' => $hesklang['low'], 'formatted' => $hesklang['low']),
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2 => array('value' => 2, 'text' => $hesklang['medium'], 'formatted' => '<font class="medium">' . $hesklang['medium'] . '</font>'),
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1 => array('value' => 1, 'text' => $hesklang['high'], 'formatted' => '<font class="important">' . $hesklang['high'] . '</font>'),
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0 => array('value' => 0, 'text' => $hesklang['critical'], 'formatted' => '<font class="critical">' . $hesklang['critical'] . '</font>'),
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);
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/* What should we do? */
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if ($action = hesk_REQUEST('a')) {
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if ($action == 'linkcode') {
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generate_link_code();
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} elseif (defined('HESK_DEMO')) {
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hesk_process_messages($hesklang['ddemo'], 'manage_categories.php', 'NOTICE');
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} elseif ($action == 'new') {
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new_cat();
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} elseif ($action == 'rename') {
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rename_cat();
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} elseif ($action == 'remove') {
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remove();
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} elseif ($action == 'order') {
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order_cat();
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} elseif ($action == 'autoassign') {
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toggle_autoassign();
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} elseif ($action == 'type') {
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toggle_type();
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} elseif ($action == 'priority') {
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change_priority();
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} elseif ($action == 'manager') {
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change_manager();
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}
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}
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$modsForHesk_settings = mfh_getSettings();
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/* Print header */
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require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
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/* Print main manage users page */
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require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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?>
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<script language="Javascript" type="text/javascript"><!--
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function confirm_delete() {
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if (confirm('<?php echo hesk_makeJsString($hesklang['confirm_del_cat']); ?>')) {
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return true;
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}
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else {
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return false;
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}
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}
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//-->
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</script>
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<?php
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$orderBy = $modsForHesk_settings['category_order_column'];
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$res = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ORDER BY `" . $orderBy . "` ASC");
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$options = '';
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while ($mycat = hesk_dbFetchAssoc($res)) {
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$options .= '<option value="' . $mycat['id'] . '" ';
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$options .= (isset($_SESSION['selcat']) && $mycat['id'] == $_SESSION['selcat']) ? ' selected="selected" ' : '';
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$options .= '>' . $mycat['name'] . '</option>';
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}
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?>
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<div class="row move-down-20">
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<div align="left" class="col-md-4">
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<ul class="nav nav-tabs">
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<li class="active"><a href="#addCat" data-toggle="tab"><?php echo $hesklang['add_cat']; ?></a></li>
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<li><a href="#renameCat" data-toggle="tab"><?php echo $hesklang['ren_cat']; ?></a></li>
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<li><a href="#changePriority" data-toggle="tab"><?php echo $hesklang['ch_cat_pri']; ?></a></li>
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</ul>
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<div class="tab-content summaryList tabPadding">
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<div class="tab-pane fade in active" id="addCat">
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<!-- CONTENT -->
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<form action="manage_categories.php" method="post" role="form" class="form-horizontal" data-toggle="validator">
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<h4><?php echo $hesklang['add_cat']; ?></h4>
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<div class="footerWithBorder blankSpace"></div>
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<div class="form-group">
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<p class="col-sm-4 control-label" style="font-size: .87em">
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<b><?php echo $hesklang['cat_name']; ?>:</b> (<?php echo $hesklang['max_chars']; ?>)</p>
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<div class="col-sm-8">
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<input class="form-control"
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placeholder="<?php echo htmlspecialchars($hesklang['cat_name']); ?>" type="text"
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name="name" size="40" maxlength="40"
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<?php
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if (isset($_SESSION['catname'])) {
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echo ' value="' . hesk_input($_SESSION['catname']) . '" ';
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}
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?>
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data-error="<?php echo htmlspecialchars($hesklang['enter_cat_name']); ?>"
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required>
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<div class="help-block with-errors"></div>
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</div>
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</div>
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<div class="form-group">
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<label for="priority" class="col-sm-4 control-label"
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style="font-size: .87em"><?php echo $hesklang['def_pri']; ?> <a href="#"
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onclick="alert('<?php echo hesk_makeJsString($hesklang['cat_pri']); ?>')"><i
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class="fa fa-question-circle settingsquestionmark"></i> </a> </label>
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<div class="col-sm-8">
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<select name="priority" class="form-control">
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<?php
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// Default priority: low
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if (!isset($_SESSION['cat_priority'])) {
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$_SESSION['cat_priority'] = 3;
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}
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// List possible priorities
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foreach ($priorities as $value => $info) {
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echo '<option value="' . $value . '"' . ($_SESSION['cat_priority'] == $value ? ' selected="selected"' : '') . '>' . $info['text'] . '</option>';
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}
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?>
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</select></p>
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</div>
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</div>
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<div class="form-group">
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<label for="options" class="col-sm-4 control-label"><?php echo $hesklang['opt']; ?>:</label>
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<div class="col-sm-8">
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<?php
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if ($hesk_settings['autoassign']) {
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?>
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<div class="checkbox">
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<label><input type="checkbox" name="autoassign"
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value="Y" <?php if (!isset($_SESSION['cat_autoassign']) || $_SESSION['cat_autoassign'] == 1) {
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echo 'checked="checked"';
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} ?> /> <?php echo $hesklang['cat_aa']; ?></label><br/>
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</div>
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<?php
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}
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?>
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<div class="checkbox">
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<label><input type="checkbox" name="type"
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value="Y" <?php if (isset($_SESSION['cat_type']) && $_SESSION['cat_type'] == 1) {
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echo 'checked="checked"';
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} ?> /> <?php echo $hesklang['cat_type']; ?></label>
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</div>
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</div>
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</div>
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<div class="form-group text-center">
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<input type="hidden" name="a" value="new"/>
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<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>"/>
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<input type="submit" value="<?php echo $hesklang['create_cat']; ?>" class="btn btn-default"/>
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</div>
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</form>
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</div>
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<div class="tab-pane fade" id="renameCat">
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<form action="manage_categories.php" method="post" role="form" class="form-horizontal" data-toggle="validator">
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<h4><?php echo $hesklang['ren_cat']; ?></h4>
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<div class="footerWithBorder blankSpace"></div>
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<div class="form-group">
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<label for="catid" class="col-sm-4 control-label"><?php echo $hesklang['oln']; ?></label>
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<div class="col-sm-8">
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<select class="form-control" name="catid"><?php echo $options; ?></select>
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</div>
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</div>
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<div class="form-group">
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<label for="name" class="col-sm-4 control-label"><?php echo $hesklang['nen']; ?></label>
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<div class="col-sm-8">
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<input class="form-control"
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placeholder="<?php echo htmlspecialchars($hesklang['cat_name']); ?>" type="text"
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name="name" size="40" maxlength="40" <?php if (isset($_SESSION['catname2'])) {
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echo ' value="' . hesk_input($_SESSION['catname2']) . '" ';
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} ?>
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data-error="<?php echo htmlspecialchars($hesklang['enter_cat_name']); ?>"
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required>
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<div class="help-block with-errors"></div>
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</div>
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</div>
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<div class="form-group text-center">
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<input type="hidden" name="a" value="rename"/>
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<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>"/>
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<input type="submit" value="<?php echo $hesklang['ren_cat']; ?>" class="btn btn-default"/>
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</div>
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</form>
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</div>
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<div class="tab-pane fade" id="changePriority">
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<form action="manage_categories.php" method="post" role="form" class="form-horizontal">
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<h4><?php echo $hesklang['ch_cat_pri']; ?></h4>
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<div class="footerWithBorder blankSpace"></div>
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<div class="form-group">
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<label for="catid" class="col-sm-4 control-label"><?php echo $hesklang['category']; ?></label>
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<div class="col-sm-8">
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<select name="catid" class="form-control"><?php echo $options; ?></select>
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</div>
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</div>
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<div class="form-group">
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<label for="priority"
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class="col-sm-4 control-label"><?php echo $hesklang['priority']; ?></label>
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<div class="col-sm-8">
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<select name="priority" class="form-control">
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<?php
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// Default priority: low
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if (!isset($_SESSION['cat_ch_priority'])) {
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$_SESSION['cat_ch_priority'] = 3;
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}
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// List possible priorities
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foreach ($priorities as $value => $info) {
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echo '<option value="' . $value . '"' . ($_SESSION['cat_ch_priority'] == $value ? ' selected="selected"' : '') . '>' . $info['text'] . '</option>';
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}
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?>
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</select>
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</div>
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</div>
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<div class="form-group">
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<div class="col-sm-8 col-sm-offset-4">
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<input type="hidden" name="a" value="priority"/>
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<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>"/>
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<input type="submit" value="<?php echo $hesklang['ch_cat_pri']; ?>" class="btn btn-default">
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</div>
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</div>
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</form>
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</div>
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</div>
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<script>
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$(function () {
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$('#addCat a:last').tab('show')
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})
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</script>
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</div>
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<div class="col-md-8">
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<?php
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/* This will handle error, success and notice messages */
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hesk_handle_messages();
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if ($hesk_settings['cust_urgency']) {
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hesk_show_notice($hesklang['cat_pri_info'] . ' ' . $hesklang['cpri']);
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}
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?>
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<h3><?php echo $hesklang['manage_cat']; ?> <a href="javascript:void(0)"
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onclick="javascript:alert('<?php echo hesk_makeJsString($hesklang['cat_intro']); ?>')"><i
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class="fa fa-question-circle settingsquestionmark"></i></a></h3>
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<div class="footerWithBorder blankSpace"></div>
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<table class="table table-hover">
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<tr>
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<th><?php echo $hesklang['id']; ?></th>
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<th><?php echo $hesklang['cat_name']; ?></th>
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<th><?php echo $hesklang['priority']; ?></th>
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<th><?php echo $hesklang['not']; ?></th>
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<th><?php echo $hesklang['graph']; ?></th>
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<th><?php echo $hesklang['manager'] ?></th>
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<th><?php echo $hesklang['opt']; ?></th>
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</tr>
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<?php
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/* Get number of tickets per category */
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$tickets_all = array();
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$tickets_total = 0;
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$res = hesk_dbQuery('SELECT COUNT(*) AS `cnt`, `category` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'tickets` GROUP BY `category`');
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while ($tmp = hesk_dbFetchAssoc($res)) {
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$tickets_all[$tmp['category']] = $tmp['cnt'];
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$tickets_total += $tmp['cnt'];
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}
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/* Get list of categories */
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$res = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ORDER BY `" . $orderBy . "` ASC");
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$usersRes = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `isadmin` = '0' ORDER BY `name` ASC");
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$users = array();
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while ($userRow = hesk_dbFetchAssoc($usersRes)) {
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array_push($users, $userRow);
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}
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$i = 1;
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$j = 0;
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$num = hesk_dbNumRows($res);
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while ($mycat = hesk_dbFetchAssoc($res)) {
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$j++;
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if (isset($_SESSION['selcat2']) && $mycat['id'] == $_SESSION['selcat2']) {
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$color = 'admin_green';
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unset($_SESSION['selcat2']);
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} else {
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$color = $i ? 'admin_white' : 'admin_gray';
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}
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$tmp = $i ? 'White' : 'Blue';
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$style = 'class="option' . $tmp . 'OFF" onmouseover="this.className=\'option' . $tmp . 'ON\'" onmouseout="this.className=\'option' . $tmp . 'OFF\'"';
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$i = $i ? 0 : 1;
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/* Number of tickets and graph width */
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$all = isset($tickets_all[$mycat['id']]) ? $tickets_all[$mycat['id']] : 0;
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$width_all = 0;
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if ($tickets_total && $all) {
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$width_all = round(($all / $tickets_total) * 100);
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}
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/* Deleting category with ID 1 (default category) is not allowed */
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if ($mycat['id'] == 1) {
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$remove_code = ' <img src="../img/blank.gif" width="16" height="16" alt="" style="padding:3px;border:none;" />';
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} else {
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$remove_code = ' <a href="manage_categories.php?a=remove&catid=' . $mycat['id'] . '&token=' . hesk_token_echo(0) . '" onclick="return confirm_delete();"><i class="fa fa-times icon-link red" data-toggle="tooltip" data-placement="top" title="' . $hesklang['delete'] . '"></i></a>';
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}
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/* Is category private or public? */
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if ($mycat['type']) {
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$type_code = '<a href="manage_categories.php?a=type&s=0&catid=' . $mycat['id'] . '&token=' . hesk_token_echo(0) . '"><span class="glyphicon glyphicon-user gray" data-toggle="tooltip" data-placement="top" title="' . $hesklang['cat_private'] . '"></span></a>';
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} else {
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$type_code = '<a href="manage_categories.php?a=type&s=1&catid=' . $mycat['id'] . '&token=' . hesk_token_echo(0) . '"><span class="glyphicon glyphicon-user blue" data-toggle="tooltip" data-placement="top" title="' . $hesklang['cat_public'] . '"></span></a>';
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}
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/* Is auto assign enabled? */
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if ($hesk_settings['autoassign']) {
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if ($mycat['autoassign']) {
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$autoassign_code = '<a href="manage_categories.php?a=autoassign&s=0&catid=' . $mycat['id'] . '&token=' . hesk_token_echo(0) . '"><i class="fa fa-bolt icon-link orange" data-toggle="tooltip" data-placement="top" title="' . $hesklang['aaon'] . '"></i></a>';
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} else {
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$autoassign_code = '<a href="manage_categories.php?a=autoassign&s=1&catid=' . $mycat['id'] . '&token=' . hesk_token_echo(0) . '"><i class="fa fa-bolt icon-link gray" data-toggle="tooltip" data-placement="top" title="' . $hesklang['aaoff'] . '"></i></a>';
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}
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} else {
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$autoassign_code = '';
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}
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echo '
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<tr>
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<td>' . $mycat['id'] . '</td>
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<td>' . $mycat['name'] . '</td>
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<td width="1" style="white-space: nowrap;">' . $priorities[$mycat['priority']]['formatted'] . '</td>
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<td><a href="show_tickets.php?category=' . $mycat['id'] . '&s_all=1&s_my=1&s_ot=1&s_un=1" alt="' . $hesklang['list_tickets_cat'] . '" title="' . $hesklang['list_tickets_cat'] . '">' . $all . '</a></td>
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<td>
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<div class="progress" style="width: 160px; margin-bottom: 0" title="' . sprintf($hesklang['perat'], $width_all . '%') . '">
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<div class="progress-bar progress-bar-success" role="progressbar" aria-valuenow="40" aria-valuemin="0" aria-valuemax="100" style="width: ' . $width_all . '%">
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<span class="sr-only">40% Complete (success)</span>
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</div>
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</div>
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</td>
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<td>' . output_user_dropdown($mycat['id'], $mycat['manager'], $users) . '</td>
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<td>
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<a href="Javascript:void(0)" onclick="Javascript:hesk_window(\'manage_categories.php?a=linkcode&catid=' . $mycat['id'] . '&p=' . $mycat['type'] . '\',\'200\',\'500\')" id="tooltip"><i class="fa fa-code icon-link" style="color: ' . ($mycat['type'] ? 'gray' : 'green') . '" data-toggle="tooltip" data-placement="top" title="' . $hesklang['geco'] . '"></i></a>
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' . $autoassign_code . '
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' . $type_code . ' ';
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if ($orderBy != 'name' && $num > 1) {
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if ($j == 1) {
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echo '<img src="../img/blank.gif" width="16" height="16" alt="" style="padding:3px;border:none;" /> <a href="manage_categories.php?a=order&catid=' . $mycat['id'] . '&move=15&token=' . hesk_token_echo(0) . '"><i class="fa fa-arrow-down icon-link green" data-toggle="tooltip" data-placement="top" title="' . $hesklang['move_dn'] . '"></i></a>';
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} elseif ($j == $num) {
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echo '<a href="manage_categories.php?a=order&catid=' . $mycat['id'] . '&move=-15&token=' . hesk_token_echo(0) . '"><i class="fa fa-arrow-up icon-link green" data-toggle="tooltip" data-placement="top" title="' . $hesklang['move_up'] . '"></i></a> <img src="../img/blank.gif" width="16" height="16" alt="" style="padding:3px;border:none;" />';
|
|
} else {
|
|
echo '
|
|
<a href="manage_categories.php?a=order&catid=' . $mycat['id'] . '&move=-15&token=' . hesk_token_echo(0) . '"><i class="fa fa-arrow-up icon-link green" data-toggle="tooltip" data-placement="top" title="' . $hesklang['move_up'] . '"></i></a>
|
|
<a href="manage_categories.php?a=order&catid=' . $mycat['id'] . '&move=15&token=' . hesk_token_echo(0) . '"><i class="fa fa-arrow-down icon-link green" data-toggle="tooltip" data-placement="top" title="' . $hesklang['move_dn'] . '"></i></a>
|
|
';
|
|
}
|
|
}
|
|
|
|
echo $remove_code . '</td>
|
|
</tr>
|
|
';
|
|
|
|
} // End while
|
|
|
|
?>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
|
|
<?php
|
|
require_once(HESK_PATH . 'inc/footer.inc.php');
|
|
exit();
|
|
|
|
|
|
/*** START FUNCTIONS ***/
|
|
|
|
|
|
function change_priority()
|
|
{
|
|
global $hesk_settings, $hesklang, $priorities;
|
|
|
|
/* A security check */
|
|
hesk_token_check('POST');
|
|
|
|
$_SERVER['PHP_SELF'] = 'manage_categories.php?catid=' . intval(hesk_POST('catid'));
|
|
|
|
$catid = hesk_isNumber(hesk_POST('catid'), $hesklang['choose_cat_ren'], $_SERVER['PHP_SELF']);
|
|
$_SESSION['selcat'] = $catid;
|
|
$_SESSION['selcat2'] = $catid;
|
|
|
|
$priority = intval(hesk_POST('priority', 3));
|
|
if (!array_key_exists($priority, $priorities)) {
|
|
$priority = 3;
|
|
}
|
|
|
|
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `priority`='{$priority}' WHERE `id`='" . intval($catid) . "' LIMIT 1");
|
|
|
|
hesk_cleanSessionVars('cat_ch_priority');
|
|
|
|
hesk_process_messages($hesklang['cat_pri_ch'] . ' ' . $priorities[$priority]['formatted'], $_SERVER['PHP_SELF'], 'SUCCESS');
|
|
} // END change_priority()
|
|
|
|
|
|
function generate_link_code() {
|
|
global $hesk_settings, $hesklang;
|
|
?>
|
|
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
|
<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
|
|
<head>
|
|
<title><?php echo $hesklang['genl']; ?></title>
|
|
<meta http-equiv="Content-Type" content="text/html;charset=<?php echo $hesklang['ENCODING']; ?>" />
|
|
<style type="text/css">
|
|
body
|
|
{
|
|
margin:5px 5px;
|
|
padding:0;
|
|
background:#fff;
|
|
color: black;
|
|
font : 68.8%/1.5 Verdana, Geneva, Arial, Helvetica, sans-serif;
|
|
}
|
|
|
|
p
|
|
{
|
|
color : black;
|
|
font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
|
|
font-size: 1.0em;
|
|
}
|
|
h3
|
|
{
|
|
color : #AF0000;
|
|
font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
|
|
font-weight: bold;
|
|
font-size: 1.0em;
|
|
}
|
|
</style>
|
|
</head>
|
|
<body>
|
|
|
|
<div class="text-center">
|
|
|
|
<h3><?php echo $hesklang['genl']; ?></h3>
|
|
|
|
<?php
|
|
if ( ! empty($_GET['p']) )
|
|
{
|
|
echo '<p> <br />' . $hesklang['cpric'] . '<br /> </p>';
|
|
}
|
|
else
|
|
{
|
|
?>
|
|
<p><i><?php echo $hesklang['genl2']; ?></i></p>
|
|
|
|
<textarea rows="3" cols="50" onfocus="this.select()"><?php echo $hesk_settings['hesk_url'].'/index.php?a=add&catid='.intval( hesk_GET('catid') ); ?></textarea>
|
|
<?php
|
|
}
|
|
?>
|
|
|
|
<p align="center"><a href="#" onclick="Javascript:window.close()"><?php echo $hesklang['cwin']; ?></a></p>
|
|
|
|
</div>
|
|
|
|
</body>
|
|
|
|
</html>
|
|
<?php
|
|
exit();
|
|
}
|
|
|
|
|
|
function new_cat()
|
|
{
|
|
global $hesk_settings, $hesklang;
|
|
|
|
/* A security check */
|
|
hesk_token_check('POST');
|
|
|
|
/* Options */
|
|
$_SESSION['cat_autoassign'] = hesk_POST('autoassign') == 'Y' ? 1 : 0;
|
|
$_SESSION['cat_type'] = hesk_POST('type') == 'Y' ? 1 : 0;
|
|
|
|
// Default priority
|
|
$_SESSION['cat_priority'] = intval(hesk_POST('priority', 3));
|
|
if ($_SESSION['cat_priority'] < 0 || $_SESSION['cat_priority'] > 3) {
|
|
$_SESSION['cat_priority'] = 3;
|
|
}
|
|
|
|
/* Category name */
|
|
$catname = hesk_input(hesk_POST('name'), $hesklang['enter_cat_name'], 'manage_categories.php');
|
|
|
|
/* Do we already have a category with this name? */
|
|
$res = hesk_dbQuery("SELECT `id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` WHERE `name` LIKE '" . hesk_dbEscape(hesk_dbLike($catname)) . "' LIMIT 1");
|
|
if (hesk_dbNumRows($res) != 0) {
|
|
$_SESSION['catname'] = $catname;
|
|
hesk_process_messages($hesklang['cndupl'], 'manage_categories.php');
|
|
}
|
|
|
|
/* Get the latest cat_order */
|
|
$res = hesk_dbQuery("SELECT `cat_order` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ORDER BY `cat_order` DESC LIMIT 1");
|
|
$row = hesk_dbFetchRow($res);
|
|
$my_order = $row[0] + 10;
|
|
|
|
hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` (`name`,`cat_order`,`autoassign`,`type`, `priority`) VALUES ('" . hesk_dbEscape($catname) . "','" . intval($my_order) . "','" . intval($_SESSION['cat_autoassign']) . "','" . intval($_SESSION['cat_type']) . "','{$_SESSION['cat_priority']}')");
|
|
|
|
hesk_cleanSessionVars('catname');
|
|
hesk_cleanSessionVars('cat_autoassign');
|
|
hesk_cleanSessionVars('cat_type');
|
|
hesk_cleanSessionVars('cat_priority');
|
|
|
|
$_SESSION['selcat2'] = hesk_dbInsertID();
|
|
|
|
hesk_process_messages(sprintf($hesklang['cat_name_added'], '<i>' . stripslashes($catname) . '</i>'), 'manage_categories.php', 'SUCCESS');
|
|
} // End new_cat()
|
|
|
|
|
|
function rename_cat()
|
|
{
|
|
global $hesk_settings, $hesklang;
|
|
|
|
/* A security check */
|
|
hesk_token_check('POST');
|
|
|
|
$_SERVER['PHP_SELF'] = 'manage_categories.php?catid=' . intval(hesk_POST('catid'));
|
|
|
|
$catid = hesk_isNumber(hesk_POST('catid'), $hesklang['choose_cat_ren'], $_SERVER['PHP_SELF']);
|
|
$_SESSION['selcat'] = $catid;
|
|
$_SESSION['selcat2'] = $catid;
|
|
|
|
$catname = hesk_input(hesk_POST('name'), $hesklang['cat_ren_name'], $_SERVER['PHP_SELF']);
|
|
$_SESSION['catname2'] = $catname;
|
|
|
|
$res = hesk_dbQuery("SELECT `id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` WHERE `name` LIKE '" . hesk_dbEscape(hesk_dbLike($catname)) . "' LIMIT 1");
|
|
if (hesk_dbNumRows($res) != 0) {
|
|
$old = hesk_dbFetchAssoc($res);
|
|
if ($old['id'] == $catid) {
|
|
hesk_process_messages($hesklang['noch'], $_SERVER['PHP_SELF'], 'NOTICE');
|
|
} else {
|
|
hesk_process_messages($hesklang['cndupl'], $_SERVER['PHP_SELF']);
|
|
}
|
|
}
|
|
|
|
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `name`='" . hesk_dbEscape($catname) . "' WHERE `id`='" . intval($catid) . "' LIMIT 1");
|
|
|
|
unset($_SESSION['selcat']);
|
|
unset($_SESSION['catname2']);
|
|
|
|
hesk_process_messages($hesklang['cat_renamed_to'] . ' <i>' . stripslashes($catname) . '</i>', $_SERVER['PHP_SELF'], 'SUCCESS');
|
|
} // End rename_cat()
|
|
|
|
|
|
function remove()
|
|
{
|
|
global $hesk_settings, $hesklang;
|
|
|
|
/* A security check */
|
|
hesk_token_check();
|
|
|
|
$_SERVER['PHP_SELF'] = 'manage_categories.php';
|
|
|
|
$mycat = intval(hesk_GET('catid')) or hesk_error($hesklang['no_cat_id']);
|
|
if ($mycat == 1) {
|
|
hesk_process_messages($hesklang['cant_del_default_cat'], $_SERVER['PHP_SELF']);
|
|
}
|
|
|
|
hesk_dbQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` WHERE `id`='" . intval($mycat) . "' LIMIT 1");
|
|
if (hesk_dbAffectedRows() != 1) {
|
|
hesk_error("$hesklang[int_error]: $hesklang[cat_not_found].");
|
|
}
|
|
|
|
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `category`=1 WHERE `category`='" . intval($mycat) . "'");
|
|
|
|
hesk_process_messages($hesklang['cat_removed_db'], $_SERVER['PHP_SELF'], 'SUCCESS');
|
|
} // End remove()
|
|
|
|
|
|
function order_cat()
|
|
{
|
|
global $hesk_settings, $hesklang;
|
|
|
|
/* A security check */
|
|
hesk_token_check();
|
|
|
|
$catid = intval(hesk_GET('catid')) or hesk_error($hesklang['cat_move_id']);
|
|
$_SESSION['selcat2'] = $catid;
|
|
|
|
$cat_move = intval(hesk_GET('move'));
|
|
|
|
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `cat_order`=`cat_order`+" . intval($cat_move) . " WHERE `id`='" . intval($catid) . "' LIMIT 1");
|
|
if (hesk_dbAffectedRows() != 1) {
|
|
hesk_error("$hesklang[int_error]: $hesklang[cat_not_found].");
|
|
}
|
|
|
|
/* Update all category fields with new order */
|
|
$res = hesk_dbQuery("SELECT `id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ORDER BY `cat_order` ASC");
|
|
|
|
$i = 10;
|
|
while ($mycat = hesk_dbFetchAssoc($res)) {
|
|
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `cat_order`=" . intval($i) . " WHERE `id`='" . intval($mycat['id']) . "' LIMIT 1");
|
|
$i += 10;
|
|
}
|
|
|
|
header('Location: manage_categories.php');
|
|
exit();
|
|
} // End order_cat()
|
|
|
|
|
|
function toggle_autoassign()
|
|
{
|
|
global $hesk_settings, $hesklang;
|
|
|
|
/* A security check */
|
|
hesk_token_check();
|
|
|
|
$catid = intval(hesk_GET('catid')) or hesk_error($hesklang['cat_move_id']);
|
|
$_SESSION['selcat2'] = $catid;
|
|
|
|
if (intval(hesk_GET('s'))) {
|
|
$autoassign = 1;
|
|
$tmp = $hesklang['caaon'];
|
|
} else {
|
|
$autoassign = 0;
|
|
$tmp = $hesklang['caaoff'];
|
|
}
|
|
|
|
/* Update auto-assign settings */
|
|
$res = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `autoassign`='" . intval($autoassign) . "' WHERE `id`='" . intval($catid) . "' LIMIT 1");
|
|
if (hesk_dbAffectedRows() != 1) {
|
|
hesk_process_messages($hesklang['int_error'] . ': ' . $hesklang['cat_not_found'], './manage_categories.php');
|
|
}
|
|
|
|
hesk_process_messages($tmp, './manage_categories.php', 'SUCCESS');
|
|
|
|
} // End toggle_autoassign()
|
|
|
|
|
|
function toggle_type()
|
|
{
|
|
global $hesk_settings, $hesklang;
|
|
|
|
/* A security check */
|
|
hesk_token_check();
|
|
|
|
$catid = intval(hesk_GET('catid')) or hesk_error($hesklang['cat_move_id']);
|
|
$_SESSION['selcat2'] = $catid;
|
|
|
|
if (intval(hesk_GET('s'))) {
|
|
$type = 1;
|
|
$tmp = $hesklang['cpriv'];
|
|
} else {
|
|
$type = 0;
|
|
$tmp = $hesklang['cpub'];
|
|
}
|
|
|
|
/* Update auto-assign settings */
|
|
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `type`='{$type}' WHERE `id`='" . intval($catid) . "' LIMIT 1");
|
|
if (hesk_dbAffectedRows() != 1) {
|
|
hesk_process_messages($hesklang['int_error'] . ': ' . $hesklang['cat_not_found'], './manage_categories.php');
|
|
}
|
|
|
|
hesk_process_messages($tmp, './manage_categories.php', 'SUCCESS');
|
|
|
|
} // End toggle_type()
|
|
|
|
function output_user_dropdown($catId, $selectId, $userArray)
|
|
{
|
|
global $hesklang;
|
|
|
|
if (!hesk_checkPermission('can_set_manager', 0)) {
|
|
foreach ($userArray as $user) {
|
|
if ($user['id'] == $selectId) {
|
|
return '<p>' . $user['name'] . '</p>';
|
|
}
|
|
}
|
|
return '<p>' . $hesklang['no_manager'] . '</p>';
|
|
} else {
|
|
$dropdownMarkup = '<select class="form-control input-sm" name="managerid">
|
|
<option value="0">' . $hesklang['no_manager'] . '</option>';
|
|
foreach ($userArray as $user) {
|
|
$select = $selectId == $user['id'] ? 'selected' : '';
|
|
$dropdownMarkup .= '<option value="' . $user['id'] . '" ' . $select . '>' . $user['name'] . '</option>';
|
|
}
|
|
$dropdownMarkup .= '</select>';
|
|
|
|
|
|
return '<form role="form" id="manager_form_' . $catId . '" action="manage_categories.php" method="post" class="form-inline" onchange="document.getElementById(\'manager_form_' . $catId . '\').submit();">
|
|
<input type="hidden" name="a" value="manager">
|
|
<input type="hidden" name="catid" value="' . $catId . '">
|
|
' . $dropdownMarkup . '
|
|
</form>';
|
|
}
|
|
}
|
|
|
|
function change_manager()
|
|
{
|
|
global $hesklang, $hesk_settings;
|
|
|
|
$catid = hesk_POST('catid');
|
|
$newManagerId = hesk_POST('managerid');
|
|
|
|
hesk_dbQuery('UPDATE `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'categories` SET `manager` = ' . intval($newManagerId) . ' WHERE `id` = ' . intval($catid));
|
|
if (hesk_dbAffectedRows() != 1) {
|
|
hesk_process_messages($hesklang['int_error'] . ': ' . $hesklang['cat_not_found'], './manage_categories.php');
|
|
}
|
|
if ($newManagerId == 0) {
|
|
// There is no new manager.
|
|
return;
|
|
}
|
|
// Add the category to the user's categories list, if not already present
|
|
$currentCatRs = hesk_dbQuery('SELECT `categories` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'users` WHERE `id` = ' . intval($newManagerId));
|
|
$currentCategories = hesk_dbFetchAssoc($currentCatRs);
|
|
$categories = explode(',', $currentCategories['categories']);
|
|
if (!in_array($catid, $categories)) {
|
|
hesk_dbQuery('UPDATE `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'users` SET `categories` = \'' . $currentCategories['categories'] . ',' . $catid . '\' WHERE `id` = ' . intval($newManagerId));
|
|
}
|
|
|
|
hesk_process_messages($hesklang['manager_updated'], './manage_categories.php', 'SUCCESS');
|
|
}
|
|
|
|
?>
|