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608 lines
18 KiB
PHP
608 lines
18 KiB
PHP
<?php
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/**
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*
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* This file is part of HESK - PHP Help Desk Software.
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*
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* (c) Copyright Klemen Stirn. All rights reserved.
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* https://www.hesk.com
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*
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* For the full copyright and license agreement information visit
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* https://www.hesk.com/eula.php
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*
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*/
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define('IN_SCRIPT',1);
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define('HESK_PATH','../');
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define('PAGE_TITLE', 'ADMIN_KB');
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define('MFH_PAGE_LAYOUT', 'TOP_ONLY');
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/* Get all the required files and functions */
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require(HESK_PATH . 'hesk_settings.inc.php');
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require(HESK_PATH . 'inc/common.inc.php');
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require(HESK_PATH . 'inc/admin_functions.inc.php');
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require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
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require(HESK_PATH . 'inc/mail_functions.inc.php');
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hesk_load_database_functions();
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hesk_session_start();
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hesk_dbConnect();
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hesk_isLoggedIn();
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hesk_kb_preheader();
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/* Is Knowledgebase enabled? */
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if ( ! $hesk_settings['kb_enable'])
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{
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hesk_error($hesklang['kbdis']);
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}
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/* Can this user manage Knowledgebase or just view it? */
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$can_man_kb = hesk_checkPermission('can_man_kb',0);
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/* Any category ID set? */
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$catid = intval( hesk_GET('category', 1) );
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$artid = intval( hesk_GET('article', 0) );
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if (isset($_GET['search']))
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{
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$query = hesk_input( hesk_GET('search') );
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}
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else
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{
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$query = 0;
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}
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$hesk_settings['kb_link'] = ($artid || $catid != 1 || $query) ? '<a href="knowledgebase_private.php">'.$hesklang['gopr'].'</a>' : ($can_man_kb ? $hesklang['gopr'] : '');
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if ($hesk_settings['kb_search'] && $query)
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{
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if (hesk_kb_search($query)) {
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hesk_show_kb_category(1,1);
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}
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}
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elseif ($artid)
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{
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// Show drafts only to staff who can manage knowledgebase
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if ($can_man_kb)
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{
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$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
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FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
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LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
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WHERE `t1`.`id` = '{$artid}'
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");
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}
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else
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{
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$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
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FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
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LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
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WHERE `t1`.`id` = '{$artid}' AND `t1`.`type` IN ('0', '1')
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");
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}
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$article = hesk_dbFetchAssoc($result) or hesk_error($hesklang['kb_art_id']);
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hesk_show_kb_article($artid);
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}
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else
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{
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hesk_show_kb_category($catid);
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}
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require_once(HESK_PATH . 'inc/footer.inc.php');
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exit();
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/*** START FUNCTIONS ***/
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function hesk_kb_preheader() {
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global $hesk_settings, $hesklang, $can_man_kb;
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/* Print admin navigation */
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require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
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require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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}
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function hesk_kb_header($kb_link, $catid=1)
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{
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global $hesk_settings, $hesklang, $can_man_kb;
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?>
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<ol class="breadcrumb">
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<?php
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if ($can_man_kb)
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{
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?>
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<li><a href="manage_knowledgebase.php"><?php echo $hesklang['kb']; ?></a></li>
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<?php
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}
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?>
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<li class="active"><?php echo $kb_link; ?></li>
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</ol>
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<?php
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show_subnav('view', $catid);
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hesk_kbSearchLarge(1);
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} // END hesk_kb_header()
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function hesk_kb_search($query)
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{
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global $hesk_settings, $hesklang;
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$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, LEFT(`t1`.`content`, '.max(200, $hesk_settings['kb_substrart'] * 2).') AS `content`, t1.`rating` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` AS t2 ON t1.`catid` = t2.`id` '." WHERE t1.`type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit']));
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$num = hesk_dbNumRows($res);
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$show_default_category = false;
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?>
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<div class="content-wrapper">
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<?php hesk_kb_header($hesk_settings['kb_link']); ?>
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<section style="padding: 15px">
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<div class="box">
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<div class="box-header with-border">
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<h1 class="box-title">
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<?php echo $hesklang['sr']; ?> (<?php echo $num; ?>)
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</h1>
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<div class="box-tools pull-right">
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<button type="button" class="btn btn-box-tool" data-widget="collapse">
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<i class="fa fa-minus"></i>
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</button>
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</div>
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</div>
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<div class="box-body">
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<?php
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if ($num == 0) {
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echo '<i>'.$hesklang['nosr'].'</i>';
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$show_default_category = true;
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} else {
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?>
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<table class="table table-striped">
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<?php
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while ($article = hesk_dbFetchAssoc($res))
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{
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$txt = hesk_kbArticleContentPreview($article['content']);
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if ($hesk_settings['kb_rating'])
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{
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$rat = '<td width="1" valign="top">' . mfh_get_stars($article['rating']) . '</td>';
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}
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else
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{
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$rat = '';
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}
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echo '
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<tr>
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<td>
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<table border="0" width="100%" cellspacing="0" cellpadding="1">
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<tr>
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<td width="1" valign="top"><span class="glyphicon glyphicon-file"></span></td>
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<td valign="top"><a href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a></td>
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'.$rat.'
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</tr>
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</table>
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<table border="0" width="100%" cellspacing="0" cellpadding="1">
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<tr>
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<td width="1" valign="top"><img src="../img/blank.gif" width="16" height="10" style="vertical-align:middle" alt="" /></td>
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<td><span class="article_list">'.$txt.'</span></td>
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</tr>
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</table>
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</td>
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</tr>';
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}
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?>
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</table>
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<a href="javascript:history.go(-1)"><span class="glyphicon glyphicon-circle-arrow-left"></span> <?php echo $hesklang['back']; ?></a>
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<?php } ?>
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</div>
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</div>
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</section>
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</div>
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<?php
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return $show_default_category;
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} // END hesk_kb_search()
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function hesk_show_kb_article($artid)
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{
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global $hesk_settings, $hesklang, $article;
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// Print header
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$hesk_settings['tmp_title'] = $article['subject'];
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// Update views by 1
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hesk_dbQuery('UPDATE `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `views`=`views`+1 WHERE `id`={$artid}");
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?>
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<div class="content-wrapper">
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<?php hesk_kb_header($hesk_settings['kb_link'], $article['catid']); ?>
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<section class="content">
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<div class="box">
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<div class="box-header with-border">
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<h1 class="box-title">
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<?php echo $article['subject']; ?>
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</h1>
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<div class="box-tools pull-right">
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<button type="button" class="btn btn-box-tool" data-widget="collapse">
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<i class="fa fa-minus"></i>
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</button>
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</div>
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</div>
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<div class="box-body">
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<?php echo $article['content']; ?>
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</div>
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<?php if (!empty($article['attachments'])): ?>
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<div class="box-footer">
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<p><b><?php echo $hesklang['attachments']; ?></b></p>
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<?php
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$att=explode(',',substr($article['attachments'], 0, -1));
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foreach ($att as $myatt)
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{
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list($att_id, $att_name) = explode('#', $myatt);
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echo '<i class="fa fa-paperclip"></i> <a href="../download_attachment.php?kb_att='.$att_id.'" rel="nofollow">'.$att_name.'</a><br />';
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}
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?>
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</div>
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<?php endif; ?>
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</div>
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<?php
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if ($article['catid']==1)
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{
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$link = 'knowledgebase_private.php';
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}
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else
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{
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$link = 'knowledgebase_private.php?category='.$article['catid'];
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}
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?>
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<br><br>
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<div class="row">
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<?php
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$showRelated = false;
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$column = 'col-md-12';
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require(HESK_PATH . 'inc/mail/email_parser.php');
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$query = hesk_dbEscape( $article['subject'] . ' ' . convert_html_to_text($article['content']) );
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// Get relevant articles from the database
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$res = hesk_dbQuery("SELECT `id`, `subject`, MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') AS `score` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') LIMIT ".intval($hesk_settings['kb_related']+1));
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// Array with related articles
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$related_articles = array();
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while ($related = hesk_dbFetchAssoc($res))
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{
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// Get base match score from the first (this) article
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if ( ! isset($base_score) )
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{
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$base_score = $related['score'];
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}
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// Ignore this article
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if ($related['id'] == $artid)
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{
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continue;
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}
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// Stop when articles reach less than 10% of base score
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if ($related['score'] / $base_score < 0.10)
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{
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break;
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}
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// This is a valid related article
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$related_articles[$related['id']] = $related['subject'];
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}
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// Print related articles if we have any valid matches
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if ( count($related_articles) ) {
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$column = 'col-md-6';
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$showRelated = true;
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}
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?>
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<div class="<?php echo $column; ?> col-sm-12">
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<div class="box">
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<div class="box-header with-border">
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<h1 class="box-title">
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<?php echo $hesklang['ad']; ?>
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</h1>
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<div class="box-tools pull-right">
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<button type="button" class="btn btn-box-tool" data-widget="collapse">
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<i class="fa fa-minus"></i>
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</button>
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</div>
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</div>
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<div class="box-body">
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<table border="0">
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<tr>
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<td><?php echo $hesklang['aid']; ?>: </td>
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<td>
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<?php
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echo $article['id'];
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if ($article['type'] == 0)
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{
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echo ' [<a href="' . $hesk_settings['hesk_url'] . '/knowledgebase.php?article=' . $article['id'] . '">' . $hesklang['public_link'] . '</a>]';
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}
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?>
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</td>
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</tr>
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<tr>
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<td><?php echo $hesklang['category']; ?>: </td>
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<td><a href="<?php echo $link; ?>"><?php echo $article['cat_name']; ?></a></td>
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</tr>
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<tr>
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<td><?php echo $hesklang['dta']; ?>: </td>
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<td><?php echo hesk_date($article['dt'], true); ?></td>
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</tr>
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<tr>
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<td><?php echo $hesklang['views']; ?>: </td>
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<td><?php echo (isset($_GET['rated']) ? $article['views'] : $article['views']+1); ?></td>
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</tr>
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</table>
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</div>
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</div>
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</div>
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<?php if ($showRelated) { ?>
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<div class="col-md-6 col-sm-12">
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<div class="box">
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<div class="box-header with-border">
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<h1 class="box-title">
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<?php echo $hesklang['relart']; ?>
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</h1>
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<div class="box-tools pull-right">
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<button type="button" class="btn btn-box-tool" data-widget="collapse">
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<i class="fa fa-minus"></i>
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</button>
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</div>
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</div>
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<div class="box-body">
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<?php
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// Related articles
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foreach ($related_articles as $id => $subject)
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{
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echo '<span class="glyphicon glyphicon-file" style="font-size: 16px;"></span> <a href="knowledgebase_private.php?article='.$id.'">'.$subject.'</a><br />';
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}
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?>
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</div>
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</div>
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</div>
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<?php } ?>
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</div>
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<?php
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if (!isset($_GET['back']))
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{
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?>
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<p><br /><a href="javascript:history.go(-1)"><span class="glyphicon glyphicon-circle-arrow-left"></span> <?php echo $hesklang['back']; ?></a></p>
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<?php
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}
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?>
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</section>
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</div>
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<?php
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} // END hesk_show_kb_article()
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function hesk_show_kb_category($catid, $is_search = 0) {
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global $hesk_settings, $hesklang;
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$res = hesk_dbQuery("SELECT `name`,`parent` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`='".intval($catid)."' LIMIT 1");
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$thiscat = hesk_dbFetchAssoc($res) or hesk_error($hesklang['kb_cat_inv']);
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?>
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<div class="content-wrapper">
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<?php
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if ($is_search == 0)
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{
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/* Print header */
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hesk_kb_header($hesk_settings['kb_link'], $catid);
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} ?>
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<section class="content">
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<?php if ($thiscat['parent']): ?>
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<h3><?php echo $hesklang['kb_cat'].': '.$thiscat['name']; ?></h3>
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<p align="left"><a href="javascript:history.go(-1)">
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<span class="glyphicon glyphicon-circle-arrow-left"></span>
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<?php echo $hesklang['back']; ?>
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</a></p>
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<?php
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endif;
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$result = hesk_dbQuery("SELECT `id`,`name`,`articles`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `parent`='".intval($catid)."' ORDER BY `parent` ASC, `cat_order` ASC");
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if (hesk_dbNumRows($result) > 0) {
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?>
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<div class="box">
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<div class="box-header with-border">
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<h1 class="box-title">
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<?php echo $hesklang['kb_cat_sub']; ?>
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</h1>
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<div class="box-tools pull-right">
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<button type="button" class="btn btn-box-tool" data-widget="collapse">
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<i class="fa fa-minus"></i>
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</button>
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</div>
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</div>
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<div class="box-body">
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<table class="table table-striped">
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<?php
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$per_col = $hesk_settings['kb_cols'];
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$i = 1;
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while ($cat = hesk_dbFetchAssoc($result))
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{
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if ($i == 1)
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{
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echo '<tr>';
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}
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$private = ($cat['type'] == 1) ? ' *' : '';
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echo '
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<td width="50%" valign="top">
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<table border="0">
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<tr><td><span class="glyphicon glyphicon-folder-close"></span> <a href="knowledgebase_private.php?category='.$cat['id'].'">'.$cat['name'].'</a>'.$private.'</td></tr>
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';
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/* Print most popular/sticky articles */
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if ($hesk_settings['kb_numshow'] && $cat['articles'])
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{
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$res = hesk_dbQuery("SELECT `id`,`subject`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($cat['id'])."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `views` DESC, `art_order` ASC LIMIT " . (intval($hesk_settings['kb_numshow']) + 1) );
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$num = 1;
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while ($art = hesk_dbFetchAssoc($res))
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{
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$private = ($art['type'] == 1) ? ' *' : '';
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echo '
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<tr>
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<td> <span class="glyphicon glyphicon-file"></span>
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<a href="knowledgebase_private.php?article='.$art['id'].'" class="article">'.$art['subject'].'</a>'.$private.'</td>
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</tr>';
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if ($num == $hesk_settings['kb_numshow'])
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{
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break;
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}
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else
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{
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$num++;
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}
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}
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if (hesk_dbNumRows($res) > $hesk_settings['kb_numshow'])
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{
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echo '<tr><td>» <a href="knowledgebase_private.php?category='.$cat['id'].'"><i>'.$hesklang['m'].'</i></a></td></tr>';
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}
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}
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echo '
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</table>
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</td>
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';
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if ($i == $per_col)
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{
|
|
echo '</tr>';
|
|
$i = 0;
|
|
}
|
|
$i++;
|
|
}
|
|
/* Finish the table if needed */
|
|
if ($i != 1)
|
|
{
|
|
for ($j=1;$j<=$per_col;$j++)
|
|
{
|
|
echo '<td width="50%"> </td>';
|
|
if ($i == $per_col)
|
|
{
|
|
echo '</tr>';
|
|
break;
|
|
}
|
|
$i++;
|
|
}
|
|
}
|
|
|
|
?>
|
|
</table>
|
|
</div>
|
|
<div class="box-footer">
|
|
<?php echo $hesklang['private_category_star']; ?>
|
|
</div>
|
|
</div>
|
|
<?php } ?>
|
|
<div class="box">
|
|
<div class="box-header with-border">
|
|
<h1 class="box-title">
|
|
<?php echo $hesklang['ac']; ?>
|
|
</h1>
|
|
<div class="box-tools pull-right">
|
|
<button type="button" class="btn btn-box-tool" data-widget="collapse">
|
|
<i class="fa fa-minus"></i>
|
|
</button>
|
|
</div>
|
|
</div>
|
|
<div class="box-body">
|
|
<?php
|
|
$res = hesk_dbQuery("SELECT `id`, `subject`, LEFT(`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, `rating`, `type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($catid)."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `art_order` ASC");
|
|
if (hesk_dbNumRows($res) == 0)
|
|
{
|
|
echo '<i>'.$hesklang['noac'].'</i>';
|
|
}
|
|
else
|
|
{
|
|
echo '<table border="0" cellspacing="1" cellpadding="3" width="100%">';
|
|
while ($article = hesk_dbFetchAssoc($res))
|
|
{
|
|
$private = ($article['type'] == 1) ? ' *' : '';
|
|
|
|
$txt = hesk_kbArticleContentPreview($article['content']);
|
|
|
|
echo '
|
|
<tr>
|
|
<td>
|
|
<table border="0" width="100%" cellspacing="0" cellpadding="1">
|
|
<tr>
|
|
<td width="1" valign="top"><span class="glyphicon glyphicon-file"></span></td>
|
|
<td valign="top"><a href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a>'.$private.'</td>
|
|
</tr>
|
|
</table>
|
|
<table border="0" width="100%" cellspacing="0" cellpadding="1">
|
|
<tr>
|
|
<td width="1" valign="top"><img src="../img/blank.gif" width="16" height="10" style="vertical-align:middle" alt="" /></td>
|
|
<td><span class="article_list">'.$txt.'</span></td>
|
|
</tr>
|
|
</table>
|
|
</td>
|
|
</tr>';
|
|
}
|
|
echo '</table>';
|
|
}
|
|
?>
|
|
</div>
|
|
<div class="box-footer">
|
|
<?php echo $hesklang['private_article_star']; ?>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
</div>
|
|
<?php
|
|
} // END hesk_show_kb_category()
|
|
|
|
|
|
function show_subnav($hide='', $catid=1)
|
|
{
|
|
global $hesk_settings, $hesklang, $can_man_kb, $artid;
|
|
|
|
if ( ! $can_man_kb)
|
|
{
|
|
echo '';
|
|
return true;
|
|
}
|
|
|
|
$catid = intval($catid);
|
|
|
|
echo '<div style="margin-left:40px;margin-right:40px">';
|
|
|
|
$link['view'] = '<a href="knowledgebase_private.php"><i class="fa fa-search" style="font-size:16px"></i></a> <a href="knowledgebase_private.php">'.$hesklang['gopr'].'</a> | ';
|
|
$link['newa'] = '<a href="manage_knowledgebase.php?a=add_article&catid='.$catid.'"><i class="fa fa-plus" style="color: green;font-size:16px"></i></a> <a href="manage_knowledgebase.php?a=add_article&catid='.$catid.'">'.$hesklang['kb_i_art'].'</a> | ';
|
|
$link['newc'] = '<a href="manage_knowledgebase.php?a=add_category&parent='.$catid.'"><i class="fa fa-caret-right" style="font-size:18px; color:blue"></i></a> <a href="manage_knowledgebase.php?a=add_category&parent='.$catid.'">'.$hesklang['kb_i_cat'].'</a> | ';
|
|
|
|
if ($hide && isset($link[$hide]))
|
|
{
|
|
$link[$hide] = preg_replace('/<a([^<]*)>/', '', $link[$hide]);
|
|
$link[$hide] = str_replace('</a>','',$link[$hide]);
|
|
}
|
|
|
|
?>
|
|
<form style="margin:0px;padding:0px;" method="get" action="manage_knowledgebase.php">
|
|
<?php
|
|
echo $link['view'];
|
|
echo $link['newa'];
|
|
echo $link['newc'];
|
|
?>
|
|
<i class="fa fa-pencil" style="color:orange;font-size:16px"></i> <input type="hidden" name="a" value="edit_article" /><?php echo $hesklang['aid']; ?>: <input type="text" name="id" size="3" <?php if ($artid) echo 'value="' . $artid . '"'; ?> /> <input type="submit" value="<?php echo $hesklang['edit']; ?>" class="btn btn-default btn-xs" />
|
|
</form>
|
|
</div>
|
|
|
|
<?php
|
|
} // End show_subnav()
|
|
?>
|