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540 lines
18 KiB
PHP
540 lines
18 KiB
PHP
<?php
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/*******************************************************************************
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* Title: Help Desk Software HESK
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* Version: 2.6.0 from 22nd February 2015
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* Author: Klemen Stirn
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* Website: http://www.hesk.com
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********************************************************************************
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* COPYRIGHT AND TRADEMARK NOTICE
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* Copyright 2005-2015 Klemen Stirn. All Rights Reserved.
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* HESK is a registered trademark of Klemen Stirn.
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* The HESK may be used and modified free of charge by anyone
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* AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
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* By using this code you agree to indemnify Klemen Stirn from any
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* liability that might arise from it's use.
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* Selling the code for this program, in part or full, without prior
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* written consent is expressly forbidden.
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* Using this code, in part or full, to create derivate work,
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* new scripts or products is expressly forbidden. Obtain permission
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* before redistributing this software over the Internet or in
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* any other medium. In all cases copyright and header must remain intact.
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* This Copyright is in full effect in any country that has International
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* Trade Agreements with the United States of America or
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* with the European Union.
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* Removing any of the copyright notices without purchasing a license
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* is expressly forbidden. To remove HESK copyright notice you must purchase
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* a license for this script. For more information on how to obtain
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* a license please visit the page below:
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* https://www.hesk.com/buy.php
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*******************************************************************************/
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define('IN_SCRIPT',1);
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define('HESK_PATH','../');
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/* Get all the required files and functions */
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require(HESK_PATH . 'hesk_settings.inc.php');
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require(HESK_PATH . 'inc/common.inc.php');
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require(HESK_PATH . 'inc/admin_functions.inc.php');
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hesk_load_database_functions();
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hesk_session_start();
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hesk_dbConnect();
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/* What should we do? */
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$action = hesk_REQUEST('a');
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switch ($action)
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{
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case 'do_login':
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do_login();
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break;
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case 'login':
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print_login();
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break;
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case 'logout':
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logout();
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break;
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default:
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hesk_autoLogin();
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print_login();
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}
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/* Print footer */
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require_once(HESK_PATH . 'inc/footer.inc.php');
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exit();
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/*** START FUNCTIONS ***/
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function do_login()
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{
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global $hesk_settings, $hesklang;
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$hesk_error_buffer = array();
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$user = hesk_input( hesk_POST('user') );
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if (empty($user))
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{
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$myerror = $hesk_settings['list_users'] ? $hesklang['select_username'] : $hesklang['enter_username'];
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$hesk_error_buffer['user'] = $myerror;
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}
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define('HESK_USER', $user);
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$pass = hesk_input( hesk_POST('pass') );
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if (empty($pass))
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{
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$hesk_error_buffer['pass'] = $hesklang['enter_pass'];
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}
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if ($hesk_settings['secimg_use'] == 2 && !isset($_SESSION['img_a_verified']))
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{
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// Using ReCaptcha?
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if ($hesk_settings['recaptcha_use'] == 1)
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{
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require_once(HESK_PATH . 'inc/recaptcha/recaptchalib.php');
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$resp = recaptcha_check_answer($hesk_settings['recaptcha_private_key'],
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$_SERVER['REMOTE_ADDR'],
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hesk_POST('recaptcha_challenge_field', ''),
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hesk_POST('recaptcha_response_field', '')
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);
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if ($resp->is_valid)
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{
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$_SESSION['img_a_verified']=true;
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}
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else
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{
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$hesk_error_buffer['mysecnum']=$hesklang['recaptcha_error'];
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}
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}
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// Using ReCaptcha API v2?
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elseif ($hesk_settings['recaptcha_use'] == 2)
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{
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require(HESK_PATH . 'inc/recaptcha/recaptchalib_v2.php');
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$resp = null;
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$reCaptcha = new ReCaptcha($hesk_settings['recaptcha_private_key']);
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// Was there a reCAPTCHA response?
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if ( isset($_POST["g-recaptcha-response"]) )
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{
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$resp = $reCaptcha->verifyResponse($_SERVER["REMOTE_ADDR"], hesk_POST("g-recaptcha-response") );
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}
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if ($resp != null && $resp->success)
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{
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$_SESSION['img_a_verified']=true;
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}
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else
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{
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$hesk_error_buffer['mysecnum']=$hesklang['recaptcha_error'];
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}
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}
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// Using PHP generated image
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else
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{
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$mysecnum = intval( hesk_POST('mysecnum', 0) );
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if ( empty($mysecnum) )
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{
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$hesk_error_buffer['mysecnum'] = $hesklang['sec_miss'];
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}
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else
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{
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require(HESK_PATH . 'inc/secimg.inc.php');
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$sc = new PJ_SecurityImage($hesk_settings['secimg_sum']);
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if ( isset($_SESSION['checksum']) && $sc->checkCode($mysecnum, $_SESSION['checksum']) )
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{
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$_SESSION['img_a_verified'] = true;
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}
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else
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{
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$hesk_error_buffer['mysecnum'] = $hesklang['sec_wrng'];
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}
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}
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}
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}
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/* Any missing fields? */
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if (count($hesk_error_buffer)!=0)
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{
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$_SESSION['a_iserror'] = array_keys($hesk_error_buffer);
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$tmp = '';
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foreach ($hesk_error_buffer as $error)
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{
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$tmp .= "<li>$error</li>\n";
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}
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$hesk_error_buffer = $tmp;
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$hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
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hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
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print_login();
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exit();
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}
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elseif (isset($_SESSION['img_a_verified']))
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{
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unset($_SESSION['img_a_verified']);
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}
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/* User entered all required info, now lets limit brute force attempts */
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hesk_limitBfAttempts();
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$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `user` = '".hesk_dbEscape($user)."' LIMIT 1");
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if (hesk_dbNumRows($result) != 1)
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{
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hesk_session_stop();
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$_SESSION['a_iserror'] = array('user','pass');
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hesk_process_messages($hesklang['wrong_user'],'NOREDIRECT');
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print_login();
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exit();
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}
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$res=hesk_dbFetchAssoc($result);
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foreach ($res as $k=>$v)
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{
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$_SESSION[$k]=$v;
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}
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/* Check password */
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if (hesk_Pass2Hash($pass) != $_SESSION['pass'])
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{
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hesk_session_stop();
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$_SESSION['a_iserror'] = array('pass');
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hesk_process_messages($hesklang['wrong_pass'],'NOREDIRECT');
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print_login();
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exit();
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}
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$pass_enc = hesk_Pass2Hash($_SESSION['pass'].strtolower($user).$_SESSION['pass']);
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/* Check if default password */
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if ($_SESSION['pass'] == '499d74967b28a841c98bb4baaabaad699ff3c079')
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{
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hesk_process_messages($hesklang['chdp'],'NOREDIRECT','NOTICE');
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}
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unset($_SESSION['pass']);
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/* Login successful, clean brute force attempts */
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hesk_cleanBfAttempts();
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/* Make sure our user is active */
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if (!$_SESSION['active']) {
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hesk_session_stop();
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$_SESSION['a_iserror'] = array('active');
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hesk_process_messages($hesklang['inactive_user'], 'NOREDIRECT');
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print_login();
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exit();
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}
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/* Regenerate session ID (security) */
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hesk_session_regenerate_id();
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/* Remember username? */
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if ($hesk_settings['autologin'] && hesk_POST('remember_user') == 'AUTOLOGIN')
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{
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setcookie('hesk_username', "$user", strtotime('+1 year'));
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setcookie('hesk_p', "$pass_enc", strtotime('+1 year'));
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}
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elseif ( hesk_POST('remember_user') == 'JUSTUSER')
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{
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setcookie('hesk_username', "$user", strtotime('+1 year'));
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setcookie('hesk_p', '');
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}
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else
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{
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// Expire cookie if set otherwise
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setcookie('hesk_username', '');
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setcookie('hesk_p', '');
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}
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/* Close any old tickets here so Cron jobs aren't necessary */
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if ($hesk_settings['autoclose'])
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{
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$revision = sprintf($hesklang['thist3'],hesk_date(),$hesklang['auto']);
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$dt = date('Y-m-d H:i:s',time() - $hesk_settings['autoclose']*86400);
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// Notify customer of closed ticket?
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if ($hesk_settings['notify_closed'])
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{
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$closedStatusRs = hesk_dbQuery('SELECT `ID` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsDefaultStaffReplyStatus` = 1');
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$closedStatus = hesk_dbFetchAssoc($closedStatusRs);
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// Get list of tickets
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$result = hesk_dbQuery("SELECT * FROM `".$hesk_settings['db_pfix']."tickets` WHERE `status` = ".$closedStatus['ID']." AND `lastchange` <= '".hesk_dbEscape($dt)."' ");
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if (hesk_dbNumRows($result) > 0)
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{
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global $ticket;
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// Load required functions?
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if ( ! function_exists('hesk_notifyCustomer') )
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{
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require(HESK_PATH . 'inc/email_functions.inc.php');
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}
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while ($ticket = hesk_dbFetchAssoc($result))
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{
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$ticket['dt'] = hesk_date($ticket['dt'], true);
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$ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
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$ticket = hesk_ticketToPlain($ticket, 1, 0);
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hesk_notifyCustomer('ticket_closed');
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}
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}
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}
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// Update ticket statuses and history in database
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hesk_dbQuery("UPDATE `".$hesk_settings['db_pfix']."tickets` SET `status`='3', `closedat`=NOW(), `closedby`='-1', `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `status` = '2' AND `lastchange` <= '".hesk_dbEscape($dt)."' ");
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}
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/* Redirect to the destination page */
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header('Location: ' . hesk_verifyGoto() );
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exit();
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} // End do_login()
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function print_login()
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{
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global $hesk_settings, $hesklang;
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// Tell header to load reCaptcha API if needed
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if ($hesk_settings['recaptcha_use'] == 2)
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{
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define('RECAPTCHA',1);
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}
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$hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' .$hesklang['admin_login'];
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require_once(HESK_PATH . 'inc/header.inc.php');
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if ( hesk_isREQUEST('notice') )
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{
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hesk_process_messages($hesklang['session_expired'],'NOREDIRECT');
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}
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if (!isset($_SESSION['a_iserror']))
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{
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$_SESSION['a_iserror'] = array();
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}
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?>
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<div class="loginError"><?php
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/* This will handle error, success and notice messages */
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hesk_handle_messages();
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?></div>
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<div>
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<form class="form-signin form-horizontal" role="form" action="index.php" method="post" name="form1">
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<h2 class="form-signin-heading"><span <?php echo $iconDisplay; ?>><span class="mega-octicon octicon-sign-in"></span> </span><?php echo $hesklang['admin_login']; ?></a></h2><br/>
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<?php if (in_array('pass',$_SESSION['a_iserror'])) { echo '<div class="form-group has-error">';} else { echo '<div class="form-group">';}?>
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<label for="user" class="col-sm-3 control-label"><?php echo $hesklang['username']; ?>:</label>
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<div class="col-sm-9">
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<?php
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if (defined('HESK_USER'))
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{
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$savedUser = HESK_USER;
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}
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else
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{
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$savedUser = hesk_htmlspecialchars( hesk_COOKIE('hesk_username') );
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}
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$is_1 = '';
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$is_2 = '';
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$is_3 = '';
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$remember_user = hesk_POST('remember_user');
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if ($hesk_settings['autologin'] && (isset($_COOKIE['hesk_p']) || $remember_user == 'AUTOLOGIN') )
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{
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$is_1 = 'checked="checked"';
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}
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elseif (isset($_COOKIE['hesk_username']) || $remember_user == 'JUSTUSER' )
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{
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$is_2 = 'checked="checked"';
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}
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else
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{
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$is_3 = 'checked="checked"';
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}
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if ($hesk_settings['list_users'])
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{
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echo '<select class="form-control" name="user">';
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$res = hesk_dbQuery('SELECT `user` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'users` ORDER BY `user` ASC');
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while ($row=hesk_dbFetchAssoc($res))
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{
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$sel = (strtolower($savedUser) == strtolower($row['user'])) ? 'selected="selected"' : '';
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echo '<option value="'.$row['user'].'" '.$sel.'>'.$row['user'].'</option>';
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}
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echo '</select>';
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}
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else
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{
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echo '<input class="form-control" type="text" name="user" size="35" placeholder="'.$hesklang['username'].'" value="'.$savedUser.'" />';
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}
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?>
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</div>
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</div>
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<?php if (in_array('pass',$_SESSION['a_iserror'])) { echo '<div class="form-group has-error">';} else { echo '<div class="form-group">';}?>
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<label for="pass" class="col-sm-3 control-label"><?php echo $hesklang['pass']; ?>:</label>
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<div class="col-sm-9">
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<input type="password" class="form-control" id="pass" name="pass" size="35" placeholder="<?php echo $hesklang['pass']; ?>" />
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</div>
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</div>
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<?php
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if ($hesk_settings['secimg_use'] == 2)
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{
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// SPAM prevention verified for this session
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if (isset($_SESSION['img_a_verified']))
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{
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echo '<img src="'.HESK_PATH.'img/success.png" width="16" height="16" border="0" alt="" style="vertical-align:text-bottom" /> '.$hesklang['vrfy'];
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}
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// Not verified yet, should we use Recaptcha?
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elseif ($hesk_settings['recaptcha_use'] == 1)
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{
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?>
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<script type="text/javascript">
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var RecaptchaOptions = {
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theme : '<?php echo ( isset($_SESSION['a_iserror']) && in_array('mysecnum',$_SESSION['a_iserror']) ) ? 'red' : 'white'; ?>',
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custom_translations : {
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visual_challenge : "<?php echo hesk_slashJS($hesklang['visual_challenge']); ?>",
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audio_challenge : "<?php echo hesk_slashJS($hesklang['audio_challenge']); ?>",
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refresh_btn : "<?php echo hesk_slashJS($hesklang['refresh_btn']); ?>",
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instructions_visual : "<?php echo hesk_slashJS($hesklang['instructions_visual']); ?>",
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instructions_context : "<?php echo hesk_slashJS($hesklang['instructions_context']); ?>",
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instructions_audio : "<?php echo hesk_slashJS($hesklang['instructions_audio']); ?>",
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help_btn : "<?php echo hesk_slashJS($hesklang['help_btn']); ?>",
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play_again : "<?php echo hesk_slashJS($hesklang['play_again']); ?>",
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cant_hear_this : "<?php echo hesk_slashJS($hesklang['cant_hear_this']); ?>",
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incorrect_try_again : "<?php echo hesk_slashJS($hesklang['incorrect_try_again']); ?>",
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image_alt_text : "<?php echo hesk_slashJS($hesklang['image_alt_text']); ?>"
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}
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};
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</script>
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<?php
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require_once(HESK_PATH . 'inc/recaptcha/recaptchalib.php');
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echo recaptcha_get_html($hesk_settings['recaptcha_public_key'], null, true);
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}
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// Use reCaptcha API v2?
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elseif ($hesk_settings['recaptcha_use'] == 2)
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{
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?>
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<div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>"></div>
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<?php
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}
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// At least use some basic PHP generated image (better than nothing)
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else
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{
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$cls = in_array('mysecnum',$_SESSION['a_iserror']) ? ' class="isError" ' : '';
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echo $hesklang['sec_enter'].'<br /> <br /><img src="'.HESK_PATH.'print_sec_img.php?'.rand(10000,99999).'" width="150" height="40" alt="'.$hesklang['sec_img'].'" title="'.$hesklang['sec_img'].'" border="1" name="secimg" style="vertical-align:text-bottom" /> '.
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'<a href="javascript:void(0)" onclick="javascript:document.form1.secimg.src=\''.HESK_PATH.'print_sec_img.php?\'+ ( Math.floor((90000)*Math.random()) + 10000);"><img src="'.HESK_PATH.'img/reload.png" height="24" width="24" alt="'.$hesklang['reload'].'" title="'.$hesklang['reload'].'" border="0" style="vertical-align:text-bottom" /></a>'.
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'<br /> <br /><input type="text" name="mysecnum" size="20" maxlength="5" '.$cls.' />';
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}
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} // End if $hesk_settings['secimg_use'] == 2
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if ($hesk_settings['autologin'])
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{
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?>
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<div class="form-group">
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<div class="col-sm-offset-2 col-sm-10">
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<div class="radio">
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<label><input type="radio" name="remember_user" value="AUTOLOGIN" <?php echo $is_1; ?> /> <?php echo $hesklang['autologin']; ?></label>
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</div>
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<div class="radio">
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<label><input type="radio" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?> /> <?php echo $hesklang['just_user']; ?></label>
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</div>
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<div class="radio">
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<label><input type="radio" name="remember_user" value="NOTHANKS" <?php echo $is_3; ?> /> <?php echo $hesklang['nothx']; ?></label>
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</div>
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</div>
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</div>
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<?php
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}
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else
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{
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?>
|
|
<div class="form-group">
|
|
<div class="col-sm-offset-2 col-sm-10">
|
|
<div class="checkbox">
|
|
<label><input type="checkbox" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?> /> <?php echo $hesklang['remember_user']; ?></label>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<?php
|
|
} // End if $hesk_settings['autologin']
|
|
?>
|
|
<div class="form-group">
|
|
<div class="col-sm-offset-2 col-sm-10">
|
|
<input type="submit" value="<?php echo $hesklang['click_login']; ?>" class="btn btn-default" />
|
|
<input type="hidden" name="a" value="do_login" />
|
|
<?php
|
|
if ( hesk_isREQUEST('goto') && $url=hesk_REQUEST('goto') )
|
|
{
|
|
echo '<input type="hidden" name="goto" value="'.$url.'" />';
|
|
}
|
|
|
|
// Do we allow staff password reset?
|
|
if ($hesk_settings['reset_pass'])
|
|
{
|
|
echo '<br /> <br /><a href="password.php" class="smaller">'.$hesklang['fpass'].'</a>';
|
|
}
|
|
?>
|
|
</div>
|
|
</div>
|
|
|
|
</form>
|
|
</div>
|
|
|
|
<p> </p>
|
|
|
|
<?php
|
|
hesk_cleanSessionVars('a_iserror');
|
|
|
|
require_once(HESK_PATH . 'inc/footer.inc.php');
|
|
exit();
|
|
} // End print_login()
|
|
|
|
|
|
function logout() {
|
|
global $hesk_settings, $hesklang;
|
|
|
|
if ( ! hesk_token_check('GET', 0))
|
|
{
|
|
print_login();
|
|
exit();
|
|
}
|
|
|
|
/* Delete from Who's online database */
|
|
if ($hesk_settings['online'])
|
|
{
|
|
require(HESK_PATH . 'inc/users_online.inc.php');
|
|
hesk_setOffline($_SESSION['id']);
|
|
}
|
|
/* Destroy session and cookies */
|
|
hesk_session_stop();
|
|
|
|
/* If we're using the security image for admin login start a new session */
|
|
if ($hesk_settings['secimg_use'] == 2)
|
|
{
|
|
hesk_session_start();
|
|
}
|
|
|
|
/* Show success message and reset the cookie */
|
|
hesk_process_messages($hesklang['logout_success'],'NOREDIRECT','SUCCESS');
|
|
setcookie('hesk_p', '');
|
|
|
|
/* Print the login form */
|
|
print_login();
|
|
exit();
|
|
} // End logout()
|
|
|
|
?>
|