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Mods-for-HESK-Netsyms/inc/ticket/get_tickets.inc.php

20 lines
847 B
PHP

<?php
/**
* @param $search_filter Filter to search by. Valid criteria:
* //TODO
*/
function get_tickets($search_filter, $hesk_settings) {
$sql = "SELECT `id`, `trackid`, `name`, `email`, `category`, `priority`, `subject`, LEFT(`message`, 400) AS `message`,
`dt`, `lastchange`, `firstreply`, `closedat`, `status`, `openedby`, `firstreplyby`, `closedby`, `replies`, `staffreplies`, `owner`,
`time_worked`, `lastreplier`, `replierid`, `archive`, `locked`, `merged`, `due_date`, `latitude`, `longitude`, `user_agent`,
`screen_resolution_width`, `screen_resolution_height`";
foreach ($hesk_settings['custom_fields'] as $k => $v) {
if ($v['use']) {
$sql_final .= ", `" . $k . "`";
}
}
$sql_final .= " FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE ";
}