Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.6.2 from 18th March 2015
* Author: Klemen Stirn
* Website: http://www.hesk.com
********************************************************************************
* COPYRIGHT AND TRADEMARK NOTICE
* Copyright 2005-2015 Klemen Stirn. All Rights Reserved.
* HESK is a registered trademark of Klemen Stirn.
* The HESK may be used and modified free of charge by anyone
* AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
* By using this code you agree to indemnify Klemen Stirn from any
* liability that might arise from it's use.
* Selling the code for this program, in part or full, without prior
* written consent is expressly forbidden.
* Using this code, in part or full, to create derivate work,
* new scripts or products is expressly forbidden. Obtain permission
* before redistributing this software over the Internet or in
* any other medium. In all cases copyright and header must remain intact.
* This Copyright is in full effect in any country that has International
* Trade Agreements with the United States of America or
* with the European Union.
* Removing any of the copyright notices without purchasing a license
* is expressly forbidden. To remove HESK copyright notice you must purchase
* a license for this script. For more information on how to obtain
* a license please visit the page below:
* https://www.hesk.com/buy.php
*******************************************************************************/
define('IN_SCRIPT',1);
define('HESK_PATH','../');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
/* Check permissions for this feature */
hesk_checkPermission('can_view_tickets');
// Ticket ID
$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
// Note ID
$noteID = intval( hesk_REQUEST('note') ) or die($hesklang['int_error'].': '.$hesklang['mis_note']);
// Get ticket info
$result = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
if (hesk_dbNumRows($result) != 1)
{
hesk_error($hesklang['ticket_not_found']);
}
$ticket = hesk_dbFetchAssoc($result);
// Get note info
$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `id`={$noteID}");
if (hesk_dbNumRows($result) != 1)
{
hesk_error($hesklang['no_note']);
}
$note = hesk_dbFetchAssoc($result);
// Make sure the note matches the ticket and the user has permission to edit it
if ($note['ticket'] != $ticket['id'] || ( ! hesk_checkPermission('can_del_notes',0) && $note['who'] != $_SESSION['id']) )
{
hesk_error($hesklang['perm_deny']);
}
// Save changes?
if (isset($_POST['save']))
{
// A security check
hesk_token_check('POST');
// Get message
$tmpvar['message'] = nl2br( hesk_makeURL( hesk_input( hesk_POST('message') ) ) );
// If we have message or attachments do the update
if ( strlen($tmpvar['message']) || strlen($note['attachments']) )
{
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` SET `message`='".hesk_dbEscape($tmpvar['message'])."' WHERE `id`={$noteID}");
hesk_process_messages($hesklang['ednote2'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
}
// If not, delete the note
else
{
hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `id`={$noteID}");
header('Location: admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
exit();
}
}
$note['message'] = hesk_msgToPlain($note['message'],0,0);
/* Print header */
require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
/* Print admin navigation */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
<ol class="breadcrumb">
<li><a href="admin_ticket.php?track=<?php echo $trackingID; ?>&amp;Refresh=<?php echo mt_rand(10000,99999); ?>"><?php echo $hesklang['ticket'].' '.$trackingID; ?></a></li>
<li class="active"><?php echo $hesklang['ednote']; ?></li>
</ol>
<div class="row">
<div class="col-md-8 col-md-offset-2">
<h3><?php echo $hesklang['ednote']; ?></h3>
<div class="footerWithBorder blankSpace"></div>
<form method="post" action="edit_note.php" name="form1" class="form-horizontal" role="form">
<div class="form-group">
<label for="message" class="col-md-2 control-label"><?php echo $hesklang['message']; ?></label>
<div class="col-md-10">
<textarea name="message" class="form-control" rows="12" cols="60"><?php echo $note['message']; ?></textarea>
</div>
</div>
<div class="form-group">
<div class="col-md-10 col-md-offset-2">
<input type="hidden" name="save" value="1" /><input type="hidden" name="track" value="<?php echo $trackingID; ?>" />
<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
<input type="hidden" name="note" value="<?php echo $noteID; ?>" />
<input type="submit" value="<?php echo $hesklang['save_changes']; ?>" class="btn btn-primary">
<a href="javascript:history.go(-1)" class="btn btn-default"><?php echo $hesklang['back']; ?></a>
</div>
</div>
</form>
</div>
</div>
<?php
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
?>