You cannot select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
Mods-for-HESK-Netsyms/install/migrations/Pre140/StatusesMigration.php

72 lines
5.5 KiB
PHP

<?php
namespace Pre140;
use AbstractMigration;
class StatusesMigration extends AbstractMigration {
function up($hesk_settings) {
$this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `status_int` INT NOT NULL DEFAULT 0 AFTER `status`;");
$ticketsRS = $this->executeQuery("SELECT `id`, `status` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets`;");
while ($currentResult = hesk_dbFetchAssoc($ticketsRS)) {
$this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status_int` = " . $currentResult['status'] . " WHERE `id` = " . $currentResult['id']);
}
$this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `status`");
$this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` CHANGE COLUMN `status_int` `status` INT NOT NULL");
$this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (
`ID` INT NOT NULL,
`ShortNameContentKey` TEXT NOT NULL,
`TicketViewContentKey` TEXT NOT NULL,
`TextColor` TEXT NOT NULL,
`IsNewTicketStatus` INT NOT NULL DEFAULT 0,
`IsClosed` INT NOT NULL DEFAULT 0,
`IsClosedByClient` INT NOT NULL DEFAULT 0,
`IsCustomerReplyStatus` INT NOT NULL DEFAULT 0,
`IsStaffClosedOption` INT NOT NULL DEFAULT 0,
`IsStaffReopenedStatus` INT NOT NULL DEFAULT 0,
`IsDefaultStaffReplyStatus` INT NOT NULL DEFAULT 0,
`LockedTicketStatus` INT NOT NULL DEFAULT 0,
PRIMARY KEY (`ID`))");
$this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);");
$this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);");
$this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);");
$this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (3, 'resolved', 'resolved', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);");
$this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
$this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
$keyRs = $this->executeQuery("SHOW KEYS FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE Key_name='statuses'");
if (hesk_dbNumRows($keyRs) == 0) {
//-- Add the key
$this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD KEY `statuses` (`status`)");
}
}
function down($hesk_settings) {
$this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `status_int` INT NOT NULL AFTER `status`;");
$ticketsRS = $this->executeQuery("SELECT `id`, `status` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets`;");
while ($currentResult = hesk_dbFetchAssoc($ticketsRS)) {
$this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status_int` = '" . intval($currentResult['status']) . "' WHERE `id` = " . $currentResult['id']);
}
$this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `status`");
$this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` CHANGE COLUMN `status_int` `status` INT NOT NULL");
$this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
}
}