Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch a9cd48eb26 #92 Update manage_knowledgebase 7 years ago
admin #92 Update manage_knowledgebase 7 years ago
css #88 Remove edit note functionality 7 years ago
custom #5 Now custom blocks can be added to the homepage 8 years ago
fonts #42 Started on adding icons to areas of the help desk 7 years ago
img #91 Add jQuery UI 7 years ago
inc #88 Remove IP / email bans function 7 years ago
install #88 Remove IP / email bans function 7 years ago
js #88 Remove dynamic ticket dashboard columns 7 years ago
language/en #88 Remove IP / email bans function 7 years ago
.gitignore #88 Remove IP / email bans function 7 years ago
README.md Update README and install_functions 7 years ago
change_status.php Updated version numbers on license header 8 years ago
hesk_style_v25.css Removed additional links that did not follow bootstrap convention 8 years ago
hesk_style_v25RTL.css #26 EXPERIMENTAL support for right-to-left text direction 7 years ago
index.php Add select/deselect all buttons to multiselect custom fields 7 years ago
knowledgebase.php #26 EXPERIMENTAL support for right-to-left text direction 7 years ago
modsForHesk_settings.inc.php Merge branch 'master' into remove-2-6-0-features 7 years ago
print.php #91 Support multilanguage custom fields 7 years ago
reply_ticket.php Updated HESK to 2.5.5 (which is also NuMods 1.2.4) 8 years ago
submit_ticket.php #88 Remove IP / email bans function 7 years ago
suggest_articles.php Updated version numbers on license header 8 years ago
suggest_email.php Updated version numbers on license header 8 years ago
ticket.php #91 Support multilanguage custom fields 7 years ago
verifyemail.php #30 Some fixes for verify email. 7 years ago

README.md

Stories in Ready

Mods for HESK v1.7.0

Mods for HESK is a set of modifications for HESK v2.5.5, a free and popular helpdesk solution.

Features

  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Ability to ban IP addresses / email addresses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Dynamically add columns to the ticket dashboard
  • Maintenance Mode
  • Ticket Dashboard Automatic Refresh
  • ...and more!

Download

You can download Mods for HESK via two ways:

  1. Stable Releases: Releases that have a release tag associated with a commit are considered releases. You can click on "releases" on the top of the repo, and then click "zip" or "tar.gz" to download the repo at that stage.
  2. Bleeding-edge Releases: You can also download the latest, bleeding-edge version of Mods for HESK by simply clicking "download as zip" to the right of the repository. This will download an exact copy of this branch in its current state, which may be contain bugs/other issues. This is not recommended for a production use.

Installation

Visit http://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages

As of current, only English is a supported language, as there have been several language items that have been edited/created. If you want to translate Mods for HESK to your own language, it is recommended to download the original HESK language file for your language, and then add/edit the lines listed under //Added or modified in Mods for HESK X.X.X (where X.X.X is a version number) for your language.

Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com/download.php.

Browser Compatibility

This list may be incomplete. Please leave a note on the PHP Junkyard forums for additional browser compatibility information.

  • Google Chrome 33+: Compatible
  • Mozilla Firefox 28+: Compatible
  • Internet Explorer 6/7: NOT Compatible
  • Internet Explorer 8: Partial Compatibility
  • Internet Explorer 9: Compatible

There are no intentions of making Mods for HESK compatible with Internet Explorer 6 or 7, or any browser that is 2 or more major revisions older than its latest version.

Versioning

Mods for HESK will be maintained under the Semantic Versioning guidelines as much as possible. Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Breaking backward compatibility bumps the major (and resets the minor and patch)
  • New additions, including new minor features, without breaking backward compatibility bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

For more information on SemVer, please visit http://semver.org.

Credits

Mike Koch - Creator of Mods for HESK

Klemen Stirn - Creator of HESK