You cannot select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
45 lines
1.3 KiB
PHP
45 lines
1.3 KiB
PHP
<?php
|
|
|
|
function get_ticket_for_id($hesk_settings, $id = NULL) {
|
|
$sql = "SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ";
|
|
if ($id != NULL) {
|
|
$sql .= "WHERE `id` = ".intval($id);
|
|
}
|
|
|
|
$response = hesk_dbQuery($sql);
|
|
|
|
if (hesk_dbNumRows($response) == 0) {
|
|
return NULL;
|
|
}
|
|
|
|
$results = build_results($response);
|
|
|
|
return $id == NULL ? $results : $results[0];
|
|
}
|
|
|
|
function build_results($response) {
|
|
$results = [];
|
|
while ($row = hesk_dbFetchAssoc($response)) {
|
|
$row['id'] = intval($row['id']);
|
|
$row['category'] = intval($row['category']);
|
|
$row['priority'] = intval($row['priority']);
|
|
$row['status'] = intval($row['status']);
|
|
$row['replierid'] = intval($row['replierid']);
|
|
$row['archive'] = $row['archive'] == true;
|
|
$row['locked'] = $row['locked'] == true;
|
|
$row['html'] = $row['html'] == true;
|
|
$row['screen_resolution_height'] = convert_to_int($row['screen_resolution_height']);
|
|
$row['screen_resolution_width'] = convert_to_int($row['screen_resolution_width']);
|
|
$row['owner'] = convert_to_int($row['owner']);
|
|
$row['parent'] = convert_to_int($row['parent']);
|
|
|
|
|
|
$results[] = $row;
|
|
}
|
|
|
|
return $results;
|
|
}
|
|
|
|
function convert_to_int($item) {
|
|
return $item != NULL ? intval($item) : NULL;
|
|
} |