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49 lines
1.6 KiB
PHP
49 lines
1.6 KiB
PHP
<?php
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require_once(API_PATH . 'dao/ticket_dao.php');
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function get_ticket($hesk_settings, $id = NULL) {
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$tickets = get_ticket_for_id($hesk_settings, $id);
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if ($id === NULL) {
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foreach ($tickets as $ticket) {
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unset($ticket['lastchange']);
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unset($ticket['firstreply']);
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unset($ticket['closedat']);
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unset($ticket['openedby']);
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unset($ticket['firstreplyby']);
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unset($ticket['closedby']);
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unset($ticket['replies']);
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unset($ticket['staffreplies']);
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unset($ticket['lastreplier']);
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unset($ticket['replierid']);
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$ticket['suggestedArticles'] = $ticket['articles'];
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unset($ticket['articles']);
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$ticket['legacyAuditTrail'] = $ticket['history'];
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unset($ticket['history']);
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$ticket['linkedTo'] = $ticket['parent'];
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unset($ticket['parent']);
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}
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} else {
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unset($tickets['lastchange']);
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unset($tickets['firstreply']);
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unset($tickets['closedat']);
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unset($tickets['openedby']);
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unset($tickets['firstreplyby']);
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unset($tickets['closedby']);
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unset($tickets['replies']);
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unset($tickets['staffreplies']);
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unset($tickets['lastreplier']);
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unset($tickets['replierid']);
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$tickets['suggestedArticles'] = $tickets['articles'];
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unset($tickets['articles']);
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$tickets['legacyAuditTrail'] = $tickets['history'];
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unset($tickets['history']);
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$tickets['linkedTo'] = $tickets['parent'];
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unset($tickets['parent']);
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}
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return $tickets;
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} |