Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch 12a5b57fab
#644 Remove help files from source control
1 year ago
admin Slight manage_users ui update 1 year ago
api Work on installer, fix a couple reply API bugs 1 year ago
ci Only skip phpunit for now 2 years ago
cron Update pages for HESK 2.7.4 2 years ago
css Changes and fixes' 1 year ago
custom #5 Now custom blocks can be added to the homepage 5 years ago
fonts #42 Started on adding icons to areas of the help desk 5 years ago
img Add colorpicker for categories and statuses 3 years ago
inc Update email_functions 1 year ago
install Add migration for service message languages 1 year ago
internal-api Reset color options on modal after saving 1 year ago
js Add ability to hide start time 1 year ago
language/en Update installer 1 year ago
.gitignore #644 Remove help files from source control 1 year ago
.gitlab-ci.yml CI should use 7.2 for testing, add 7.2 to validation 1 year ago
CONTRIBUTING.md Update CONTRIBUTING.md 2 years ago
LICENSE #257 Update README and LICENSE 4 years ago
README.md HESK 2.7.0 RC1 -> Final changes 3 years ago
apidoc.json More API fixes 4 years ago
build.php Update installer 1 year ago
calendar.php Business hours should be hidden 1 year ago
change_status.php Getting started with new audit trail entries 2 years ago
download_attachment.php HESK 2.7.0 RC1 -> Final changes 3 years ago
hesk_javascript.js Replace old HESK headers with current ones 2 years ago
hesk_style.css Update service_messages, hesk_style 1 year ago
index.php Update index 1 year ago
knowledgebase.php Update rest of files to HESK 2.7.6 1 year ago
print.php Updated pages for 2.8.0 1 year ago
reply_ticket.php Update pages for HESK 2.7.4 2 years ago
submit_ticket.php Update submit_ticket 1 year ago
suggest_articles.php Update rest of files to HESK 2.7.6 1 year ago
suggest_email.php HESK 2.7.0 RC1 -> Final changes 3 years ago
ticket.php Updated pages for 2.8.0 1 year ago
verifyemail.php Fix some potention SQL injection vulns 2 years ago

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK