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71 lines
2.9 KiB
PHP
71 lines
2.9 KiB
PHP
<?php
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namespace Controllers\Tickets;
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use BusinessLogic\Helpers;
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use BusinessLogic\Tickets\CreateTicketByCustomerModel;
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use BusinessLogic\Tickets\TicketCreator;
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use BusinessLogic\Tickets\TicketRetriever;
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use BusinessLogic\ValidationModel;
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use Controllers\JsonRetriever;
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class CustomerTicketController {
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function get() {
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global $applicationContext, $hesk_settings;
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$trackingId = isset($_GET['trackingId']) ? $_GET['trackingId'] : null;
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$emailAddress = isset($_GET['email']) ? $_GET['email'] : null;
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/* @var $ticketRetriever TicketRetriever */
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$ticketRetriever = $applicationContext->get(TicketRetriever::class);
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output($ticketRetriever->getTicketByTrackingIdAndEmail($trackingId, $emailAddress, $hesk_settings));
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}
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function post() {
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global $applicationContext, $hesk_settings, $userContext;
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/* @var $ticketCreator TicketCreator */
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$ticketCreator = $applicationContext->get(TicketCreator::class);
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$jsonRequest = JsonRetriever::getJsonData();
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$ticket = $ticketCreator->createTicketByCustomer($this->buildTicketRequestFromJson($jsonRequest), $hesk_settings, $userContext);
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return output($ticket->ticket, $ticket->emailVerified ? 201 : 202);
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}
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/**
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* @param $json array
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* @return CreateTicketByCustomerModel
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*/
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private function buildTicketRequestFromJson($json) {
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$ticketRequest = new CreateTicketByCustomerModel();
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$ticketRequest->name = Helpers::safeArrayGet($json, 'name');
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$ticketRequest->email = Helpers::safeArrayGet($json, 'email');
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$ticketRequest->category = Helpers::safeArrayGet($json, 'category');
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$ticketRequest->priority = Helpers::safeArrayGet($json, 'priority');
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$ticketRequest->subject = Helpers::safeArrayGet($json, 'subject');
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$ticketRequest->message = Helpers::safeArrayGet($json, 'message');
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$ticketRequest->html = Helpers::safeArrayGet($json, 'html');
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$ticketRequest->location = Helpers::safeArrayGet($json, 'location');
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$ticketRequest->suggestedKnowledgebaseArticleIds = Helpers::safeArrayGet($json, 'suggestedArticles');
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$ticketRequest->userAgent = Helpers::safeArrayGet($json, 'userAgent');
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$ticketRequest->screenResolution = Helpers::safeArrayGet($json, 'screenResolution');
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$ticketRequest->ipAddress = Helpers::safeArrayGet($json, 'ip');
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$ticketRequest->language = Helpers::safeArrayGet($json, 'language');
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$ticketRequest->sendEmailToCustomer = true;
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$ticketRequest->customFields = array();
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$jsonCustomFields = Helpers::safeArrayGet($json, 'customFields');
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if ($jsonCustomFields !== null && !empty($jsonCustomFields)) {
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foreach ($jsonCustomFields as $key => $value) {
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$ticketRequest->customFields[intval($key)] = $value;
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}
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}
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return $ticketRequest;
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}
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} |