Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Skylar Ittner 6fcd22b533 Update to 2018.2.0 7 місяці тому
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fonts #648 Update FontAwesome to 4.7, don't use external CDN 1 рік тому
img #648 Update leaflet to 0.7.7, don't use external CDN 1 рік тому
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.gitignore #644 Remove help files from source control 1 рік тому
.gitlab-ci.yml CI should use 7.2 for testing, add 7.2 to validation 1 рік тому
CONTRIBUTING.md Update CONTRIBUTING.md 2 роки тому
LICENSE #257 Update README and LICENSE 4 роки тому
README.md HESK 2.7.0 RC1 -> Final changes 2 роки тому
apidoc.json More API fixes 3 роки тому
build.php Update build #, version # 1 рік тому
calendar.php Business hours should be hidden 1 рік тому
change_status.php Getting started with new audit trail entries 2 роки тому
download_attachment.php HESK 2.7.0 RC1 -> Final changes 2 роки тому
hesk_javascript.js Replace old HESK headers with current ones 2 роки тому
hesk_style.css Update service_messages, hesk_style 1 рік тому
index.php Update to 2018.2.0 7 місяці тому
knowledgebase.php Update rest of files to HESK 2.7.6 1 рік тому
print.php Updated pages for 2.8.0 1 рік тому
reply_ticket.php Update pages for HESK 2.7.4 1 рік тому
submit_ticket.php Update to 2018.2.0 7 місяці тому
suggest_articles.php Update rest of files to HESK 2.7.6 1 рік тому
suggest_email.php HESK 2.7.0 RC1 -> Final changes 2 роки тому
ticket.php Update to 2018.2.0 7 місяці тому
verifyemail.php Fix some potention SQL injection vulns 2 роки тому

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK