:
:
' . $hesklang['open_action'] . ''; } elseif ($hesk_settings['custclose'] && $isClosable) { echo '' . $hesklang['close_action'] . ''; } ?>
' . $hesklang['priority'] . '
'; if ($ticket['priority'] == 0) { echo '' . $hesklang['critical'] . '
'; } elseif ($ticket['priority'] == 1) { echo '' . $hesklang['high'] . '
'; } elseif ($ticket['priority'] == 2) { echo '' . $hesklang['medium'] . '
'; } else { echo '' . $hesklang['low'] . '
'; } echo '' . $hesklang['status'] . '
'; echo '' . mfh_getDisplayTextForStatusId($status['ID']) . '
'; echo '' . $hesklang['last_replier'] . '
' . $ticket['repliername'] . '
' . $hesklang['category'] . '
' . $category['name'] . '
' . $hesklang['replies'] . '
' . $replies . '
:
$v) { if ($v['use'] && $v['place'] == 0) { if ($modsForHesk_settings['custom_field_setting']) { $v['name'] = $hesklang[$v['name']]; } echo '' . $v['name'] . ': '; if ($v['type'] == 'date' && !empty($ticket[$k])) { $dt = date('Y-m-d h:i:s', $ticket[$k]); echo hesk_dateToString($dt, 0); } else { echo $ticket[$k]; } echo '
'; } } ?>:
' . $v['name'] . ': '; if ($v['type'] == 'date' && !empty($ticket[$k])) { $dt = date('Y-m-d h:i:s', $ticket[$k]); echo hesk_dateToString($dt, 0); } else { echo $ticket[$k]; } echo '
'; } } /* Attachments */ mfh_listAttachments($ticket['attachments'], $i, false); ?>:
' . $hesklang['rnh'] . ''; } elseif ($reply['rating'] == 5) { echo '' . $hesklang['rh'] . '
'; } else { echo ':