:
:
'.$hesklang['open_action'].''; } elseif ($hesk_settings['custclose'] && $isClosable) { echo ''.$hesklang['close_action'].''; } ?>
'.$hesklang['priority'].'
'; if ($ticket['priority']==0) {echo ''.$hesklang['critical'].'
';} elseif ($ticket['priority']==1) {echo ''.$hesklang['high'].'
';} elseif ($ticket['priority']==2) {echo ''.$hesklang['medium'].'
';} else {echo ''.$hesklang['low'].'
';} echo ''.$hesklang['status'].'
'; $ticketStatusKey = $status['Key']; echo ''.$hesklang[$ticketStatusKey].'
'; echo ''.$hesklang['last_replier'].'
'.$ticket['repliername'].'
'.$hesklang['category'].'
'.$category['name'].'
'.$hesklang['replies'].'
'.$replies.'
:
$v) { if ($v['use'] && $v['place']==0) { if ($modsForHesk_settings['custom_field_setting']) { $v['name'] = $hesklang[$v['name']]; } echo ''.$v['name'].': '; if ($v['type'] == 'date' && !empty($ticket[$k])) { $dt = date('Y-m-d h:i:s', $ticket[$k]); echo hesk_dateToString($dt, 0); } else { echo $ticket[$k]; } echo '
'; } } ?>:
'.$v['name'].': '; if ($v['type'] == 'date' && !empty($ticket[$k])) { $dt = date('Y-m-d h:i:s', $ticket[$k]); echo hesk_dateToString($dt, 0); } else { echo $ticket[$k]; } echo '
'; } } /* Attachments */ hesk_listAttachments($ticket['attachments'], $i); ?>:
'.$hesklang['rnh'].''; } elseif ($reply['rating']==5) { echo ''.$hesklang['rh'].'
'; } else { echo ':