'.$hesklang['priority'].'
'; if ($ticket['priority']==0) {echo ''.$hesklang['critical'].'
';} elseif ($ticket['priority']==1) {echo ''.$hesklang['high'].'
';} elseif ($ticket['priority']==2) {echo ''.$hesklang['medium'].'
';} else {echo ''.$hesklang['low'].'
';} echo ''.$hesklang['status'].'
'; $ticketStatusKey = $ticket['statusKey']; echo ''.$hesklang[$ticketStatusKey].'
'; echo ''.$hesklang['last_replier'].'
'.$ticket['repliername'].'
'.$hesklang['category'].'
'.$category['name'].'
'.$hesklang['replies'].'
'.$replies.'
:
$v) { if ($v['use'] && $v['place']==0) { echo ''.$v['name'].': '.$ticket[$k].'
'; } } ?>:
'.$v['name'].': '.$ticket[$k].'
'; } } /* Attachments */ hesk_listAttachments($ticket['attachments'], $i); ?>:
'.$hesklang['rnh'].''; } elseif ($reply['rating']==5) { echo ''.$hesklang['rh'].'
'; } else { echo ':