:
:
' . $hesklang['open_action'] . ''; } elseif ($hesk_settings['custclose'] && $isClosable) { echo '' . $hesklang['close_action'] . ''; } } ?>
' . $hesklang['priority'] . '
'; if ($ticket['priority'] == 0) { echo '' . $hesklang['critical'] . '
'; } elseif ($ticket['priority'] == 1) { echo '' . $hesklang['high'] . '
'; } elseif ($ticket['priority'] == 2) { echo '' . $hesklang['medium'] . '
'; } else { echo '' . $hesklang['low'] . '
'; } echo '' . $hesklang['status'] . '
'; echo '' . mfh_getDisplayTextForStatusId($status['ID']) . '
'; echo '' . $hesklang['last_replier'] . '
' . $ticket['repliername'] . '
' . $hesklang['category'] . '
' . $category['name'] . '
' . $hesklang['replies'] . '
' . $replies . '
:
$v) { if ($v['use'] == 1 && $v['place'] == 0 && hesk_is_custom_field_in_category($k, $ticket['category'])) { echo '' . $v['name'] . ': '; switch ($v['type']) { case 'email': $ticket[$k] = ''.$ticket[$k].''; break; case 'date': $ticket[$k] = hesk_custom_date_display_format($ticket[$k], $v['value']['date_format']); break; } echo $ticket[$k].'
'; } } ?>:
' . $v['name'] . ': '; switch ($v['type']) { case 'email': $ticket[$k] = ''.$ticket[$k].''; break; case 'date': $ticket[$k] = hesk_custom_date_display_format($ticket[$k], $v['value']['date_format']); break; } echo $ticket[$k].'
'; } } /* Attachments */ mfh_listAttachments($ticket['attachments'], $i, false); ?>:
' . $hesklang['rnh'] . ''; } elseif ($reply['rating'] == 5) { echo '' . $hesklang['rh'] . '
'; } else { echo ':