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Mods-for-HESK-Netsyms
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#92 Update root index.php

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merge-requests/2/head
Mike Koch 9 years ago
parent 1c2e2cf483
commit ff0ca2c99e
1 changed files with 135 additions and 21 deletions
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156
index.php
Unescape Escape View File

@ -1,7 +1,7 @@
<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.5.5 from 5th August 2014
* Version: 2.6.0 beta 1 from 30th December 2014
* Author: Klemen Stirn
* Website: http://www.hesk.com
********************************************************************************
@ -39,6 +39,12 @@ define('HESK_PATH','./');
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
// Are we in maintenance mode?
hesk_check_maintenance();
// Are we in "Knowledgebase only" mode?
hesk_check_kb_only();
// What should we do?
$action = hesk_REQUEST('a');
@ -71,7 +77,59 @@ function print_add_ticket()
// Auto-focus first empty or error field
define('AUTOFOCUS', true);
// Varibles for coloring the fields in case of errors
// Pre-populate fields
// Customer name
if ( isset($_REQUEST['name']) )
{
$_SESSION['c_name'] = $_REQUEST['name'];
}
// Customer email address
if ( isset($_REQUEST['email']) )
{
$_SESSION['c_email'] = $_REQUEST['email'];
$_SESSION['c_email2'] = $_REQUEST['email'];
}
// Category ID
if ( isset($_REQUEST['catid']) )
{
$_SESSION['c_category'] = intval($_REQUEST['catid']);
}
if ( isset($_REQUEST['category']) )
{
$_SESSION['c_category'] = intval($_REQUEST['category']);
}
// Priority
if ( isset($_REQUEST['priority']) )
{
$_SESSION['c_priority'] = intval($_REQUEST['priority']);
}
// Subject
if ( isset($_REQUEST['subject']) )
{
$_SESSION['c_subject'] = $_REQUEST['subject'];
}
// Message
if ( isset($_REQUEST['message']) )
{
$_SESSION['c_message'] = $_REQUEST['message'];
}
// Custom fields
foreach ($hesk_settings['custom_fields'] as $k=>$v)
{
if ($v['use'] && isset($_REQUEST[$k]) )
{
$_SESSION['c_'.$k] = $_REQUEST[$k];
}
}
// Variables for coloring the fields in case of errors
if ( ! isset($_SESSION['iserror']))
{
$_SESSION['iserror'] = array();
@ -82,13 +140,19 @@ function print_add_ticket()
$_SESSION['isnotice'] = array();
}
if ( ! isset($_SESSION['c_category']))
if ( ! isset($_SESSION['c_category']) && ! $hesk_settings['select_cat'])
{
$_SESSION['c_category'] = 0;
}
hesk_cleanSessionVars('already_submitted');
// Tell header to load reCaptcha API if needed
if ($hesk_settings['recaptcha_use'] == 2)
{
define('RECAPTCHA',1);
}
// Print header
$hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['submit_ticket'];
require_once(HESK_PATH . 'inc/header.inc.php');
@ -135,7 +199,7 @@ function print_add_ticket()
<div class="form-group">
<label for="email" class="col-sm-3 control-label"><?php echo $hesklang['email']; ?>: <font class="important">*</font></label>
<div class="col-sm-9">
<input type="text" class="form-control" id="email" name="email" size="40" maxlength="255" value="<?php if (isset($_SESSION['c_email'])) {echo stripslashes(hesk_input($_SESSION['c_email']));} ?>" <?php if (in_array('email',$_SESSION['iserror'])) {echo ' class="isError" ';} elseif (in_array('email',$_SESSION['isnotice'])) {echo ' class="isNotice" ';} ?> <?php if($hesk_settings['detect_typos']) { echo ' onblur="Javascript:hesk_suggestEmail(0)"'; } ?> placeholder="<?php echo $hesklang['email']; ?>" />
<input type="text" class="form-control" id="email" name="email" size="40" maxlength="1000" value="<?php if (isset($_SESSION['c_email'])) {echo stripslashes(hesk_input($_SESSION['c_email']));} ?>" <?php if (in_array('email',$_SESSION['iserror'])) {echo ' class="isError" ';} elseif (in_array('email',$_SESSION['isnotice'])) {echo ' class="isNotice" ';} ?> <?php if($hesk_settings['detect_typos']) { echo ' onblur="Javascript:hesk_suggestEmail(0)"'; } ?> placeholder="<?php echo $hesklang['email']; ?>" />
</div>
</div>
<?php
@ -145,7 +209,7 @@ function print_add_ticket()
<div class="form-group">
<label for="email2" class="col-sm-3 control-label"><?php echo $hesklang['confemail']; ?>: <font class="important">*</font></label>
<div class="col-sm-9">
<input type="text" id="email2" class="form-control" name="email2" size="40" maxlength="255" value="<?php if (isset($_SESSION['c_email2'])) {echo stripslashes(hesk_input($_SESSION['c_email2']));} ?>" <?php if (in_array('email2',$_SESSION['iserror'])) {echo ' class="isError" ';} ?> placeholder="<?php echo $hesklang['confemail']; ?>" />
<input type="text" id="email2" class="form-control" name="email2" size="40" maxlength="1000" value="<?php if (isset($_SESSION['c_email2'])) {echo stripslashes(hesk_input($_SESSION['c_email2']));} ?>" <?php if (in_array('email2',$_SESSION['iserror'])) {echo ' class="isError" ';} ?> placeholder="<?php echo $hesklang['confemail']; ?>" />
</div>
</div>
<?php
@ -174,12 +238,6 @@ function print_add_ticket()
}
else
{
// Is the category ID preselected?
if ( ! empty($_GET['catid']) )
{
$_SESSION['c_category'] = intval( hesk_GET('catid') );
}
// List available categories
$is_table = 1;
?>
@ -187,6 +245,12 @@ function print_add_ticket()
<label for="category" class="col-sm-3 control-label"><?php echo $hesklang['category']; ?>: <font class="important">*</font></label>
<div class="col-sm-9">
<select name="category" id="category" class="form-control" <?php if (in_array('category',$_SESSION['iserror'])) {echo ' class="isError" ';} ?> ><?php
// Show the "Click to select"?
if ($hesk_settings['select_cat'])
{
echo '<option value="">'.$hesklang['select'].'</option>';
}
// List categories
while ($row = hesk_dbFetchAssoc($res))
{
echo '<option value="' . $row['id'] . '"' . (($_SESSION['c_category'] == $row['id']) ? ' selected="selected"' : '') . '>' . $row['name'] . '</option>';
@ -205,6 +269,13 @@ function print_add_ticket()
<label for="priority" class="col-sm-3 control-label"><?php echo $hesklang['priority']; ?>: <font class="important">*</font></label>
<div class="col-sm-9">
<select id="priority" class="form-control" name="priority" <?php if (in_array('priority',$_SESSION['iserror'])) {echo ' class="isError" ';} ?> >
<?php
// Show the "Click to select"?
if ($hesk_settings['select_pri'])
{
echo '<option value="">'.$hesklang['select'].'</option>';
}
?>
<option value="3" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']==3) {echo 'selected="selected"';} ?>><?php echo $hesklang['low']; ?></option>
<option value="2" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']==2) {echo 'selected="selected"';} ?>><?php echo $hesklang['medium']; ?></option>
<option value="1" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']==1) {echo 'selected="selected"';} ?>><?php echo $hesklang['high']; ?></option>
@ -288,12 +359,19 @@ function print_add_ticket()
echo '<div class="form-group"><label for="'.$v['name'].'" class="col-sm-3 control-label">'.$v['name'].': '.$v['req'].'</label>
<div class="col-sm-9"><select class="form-control" id="'.$v['name'].'" name="'.$k.'" '.$cls.'>';
$options = explode('#HESK#',$v['value']);
// Show "Click to select"?
$v['value'] = str_replace('{HESK_SELECT}', '', $v['value'], $num);
if ($num)
{
echo '<option value="">'.$hesklang['select'].'</option>';
}
$options = explode('#HESK#',$v['value']);
foreach ($options as $option)
{
if (strlen($k_value) == 0 || $k_value == $option)
if ($k_value == $option)
{
$k_value = $option;
$selected = 'selected="selected"';
@ -358,7 +436,7 @@ function print_add_ticket()
foreach ($options as $option)
{
if (strlen($k_value) == 0 || $k_value == $option)
if ($k_value == $option)
{
$k_value = $option;
$selected = 'selected="selected"';
@ -528,12 +606,20 @@ function print_add_ticket()
echo '<div class="form-group"><label for="'.$v['name'].'" class="col-sm-3 control-label">'.$v['name'].': '.$v['req'].'</label>
<div class="col-sm-9"><select class="form-control" id="'.$v['name'].'" name="'.$k.'" '.$cls.'>';
$options = explode('#HESK#',$v['value']);
// Show "Click to select"?
$v['value'] = str_replace('{HESK_SELECT}', '', $v['value'], $num);
if ($num)
{
echo '<option value="">'.$hesklang['select'].'</option>';
}
$options = explode('#HESK#',$v['value']);
foreach ($options as $option)
{
if (strlen($k_value) == 0 || $k_value == $option)
if ($k_value == $option)
{
$k_value = $option;
$selected = 'selected="selected"';
@ -598,7 +684,7 @@ function print_add_ticket()
foreach ($options as $option)
{
if (strlen($k_value) == 0 || $k_value == $option)
if ($k_value == $option)
{
$k_value = $option;
$selected = 'selected="selected"';
@ -715,7 +801,7 @@ function print_add_ticket()
echo '<img src="'.HESK_PATH.'img/success.png" width="16" height="16" border="0" alt="" style="vertical-align:text-bottom" /> '.$hesklang['vrfy'];
}
// Not verified yet, should we use Recaptcha?
elseif ($hesk_settings['recaptcha_use'])
elseif ($hesk_settings['recaptcha_use'] == 1)
{
?>
<script type="text/javascript">
@ -738,7 +824,14 @@ function print_add_ticket()
</script>
<?php
require(HESK_PATH . 'inc/recaptcha/recaptchalib.php');
echo recaptcha_get_html($hesk_settings['recaptcha_public_key'], null, $hesk_settings['recaptcha_ssl']);
echo recaptcha_get_html($hesk_settings['recaptcha_public_key'], null, true);
}
// Use reCaptcha API v2?
elseif ($hesk_settings['recaptcha_use'] == 2)
{
?>
<div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>"></div>
<?php
}
// At least use some basic PHP generated image (better than nothing)
else
@ -794,6 +887,13 @@ function print_add_ticket()
<?php
} // End ELSE submit_notice
?>
<!-- Do not delete or modify the code below, it is used to detect simple SPAM bots -->
<input type="hidden" name="hx" value="3" /><input type="hidden" name="hy" value="" />
<!-- >
<input type="text" name="phone" value="3" />
< -->
</form>
</div>
<!-- END FORM -->
@ -814,10 +914,12 @@ function print_start()
if ($hesk_settings['kb_enable'])
{
require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
hesk_load_database_functions();
hesk_dbConnect();
}
// Connect to database
hesk_load_database_functions();
hesk_dbConnect();
/* Print header */
require_once(HESK_PATH . 'inc/header.inc.php');
@ -861,6 +963,13 @@ function print_start()
</div>
<div class="col-md-8">
<?php
// Service messages
$res = hesk_dbQuery('SELECT `title`, `message`, `style` FROM `'.hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` WHERE `type`='0' ORDER BY `order` ASC");
while ($sm=hesk_dbFetchAssoc($res))
{
hesk_service_message($sm);
}
// Print small search box
if ($hesk_settings['kb_enable'])
{
@ -939,6 +1048,11 @@ function forgot_tid()
$email = hesk_validateEmail( hesk_POST('email'), 'ERR' ,0) or hesk_process_messages($hesklang['enter_valid_email'],'ticket.php?remind=1');
if ( isset($_POST['open_only']) )
{
$hesk_settings['open_only'] = $_POST['open_only'] == 1 ? 1 : 0;
}
/* Prepare ticket statuses */
$my_status = array(
0 => $hesklang['open'],

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