@ -1,7 +1,7 @@
<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.5.5 from 5th August 2014
* Version: 2.6.0 beta 1 from 30th December 2014
* Author: Klemen Stirn
* Website: http://www.hesk.com
********************************************************************************
@ -39,6 +39,10 @@ define('HESK_NO_ROBOTS',1);
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
// Are we in maintenance mode?
hesk_check_maintenance();
hesk_load_database_functions();
hesk_session_start();
@ -175,12 +179,12 @@ else
}
/* Get category name and ID */
$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($ticket['category'])."' LIMIT 1");
$result = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($ticket['category'])."' LIMIT 1");
/* If this category has been deleted use the default category with ID 1 */
if (hesk_dbNumRows($result) != 1)
{
$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='1' LIMIT 1");
$result = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='1' LIMIT 1");
}
$category = hesk_dbFetchAssoc($result);
@ -262,7 +266,7 @@ require_once(HESK_PATH . 'inc/header.inc.php');
< div class = "col-md-2 col-md-offset-4 col-sm-12 close-ticket" >
< p > <?php $random = rand ( 10000 , 99999 );
if ($ticket['isClosed'] == true & & $ticket['locked'] != 1 & & $hesk_settings['custopen']) {echo '< a href = "change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&s=2&Refresh='.$random.'&token='.hesk_token_echo(0).'" title = "'.$hesklang['open_action'].'" > '.$hesklang['open_action'].'< / a > ';}
else {echo '< a href = "change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&s=3&Refresh='.$random.'&token='.hesk_token_echo(0).'" title = "'.$hesklang['close_action'].'" > '.$hesklang['close_action'].'< / a > ';} ?>< / p >
elseif ($hesk_settings['custclose']) {echo '< a href = "change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&s=3&Refresh='.$random.'&token='.hesk_token_echo(0).'" title = "'.$hesklang['close_action'].'" > '.$hesklang['close_action'].'< / a > ';} ?>< / p >
< / div >
< / div >
< div class = "row medLowPriority" >
@ -508,6 +512,20 @@ function print_form()
< input type = "text" id = "email" class = "form-control" name = "email" size = "35" value = " <?php echo $my_email ; ?> " placeholder = " <?php echo $hesklang [ 'email' ]; ?> " />< input type = "hidden" name = "a" value = "forgot_tid" />
< / div >
< / div >
< div class = "form-group" >
< div class = "col-sm-12" >
< div class = "radio" >
< label >
< input type = "radio" name = "open_only" value = "1" <?php echo $hesk_settings [ 'open_only' ] ? 'checked="checked"' : '' ; ?> /> <?php echo $hesklang [ 'oon1' ]; ?>
< / label >
< / div >
< div class = "radio" >
< label >
< input type = "radio" name = "open_only" value = "0" <?php echo ! $hesk_settings [ 'open_only' ] ? 'checked="checked"' : '' ; ?> /> <?php echo $hesklang [ 'oon2' ]; ?>
< / label >
< / div >
< / div >
< / div >
< div class = "form-group" >
< div class = "col-sm-offset-3 col-sm-9" >
< button type = "submit" class = "btn btn-default" value = " <?php echo $hesklang [ 'tid_send' ]; ?> " > <?php echo $hesklang [ 'tid_send' ]; ?> </ button >