Ticket stuff slowly taking shape

api/ApplicationContext.php

@@ -6,9 +6,11 @@ namespace Core;
 use BusinessLogic\Category\CategoryRetriever;
 use BusinessLogic\Security\BanRetriever;
 use BusinessLogic\Security\UserContextBuilder;
+use BusinessLogic\Tickets\TicketRetriever;
 use DataAccess\CategoryGateway;
 use DataAccess\Security\BanGateway;
 use DataAccess\Security\UserGateway;
+use DataAccess\Tickets\TicketGateway;
 
 class ApplicationContext {
     public $get;
@@ -20,6 +22,10 @@ class ApplicationContext {
         $this->get['CategoryGateway'] = new CategoryGateway();
         $this->get['CategoryRetriever'] = new CategoryRetriever($this->get['CategoryGateway']);
 
+        // Tickets
+        $this->get['TicketGateway'] = new TicketGateway();
+        $this->get['TicketRetriever'] = new TicketRetriever($this->get['TicketGateway']);
+
         // Bans
         $this->get['BanGateway'] = new BanGateway();
         $this->get['BanRetriever'] = new BanRetriever($this->get['BanGateway']);

api/autoload.php

@@ -34,6 +34,16 @@ require_once(__DIR__ . '/businesslogic/security/BanRetriever.php');
 require_once(__DIR__ . '/businesslogic/security/BannedEmail.php');
 require_once(__DIR__ . '/businesslogic/security/BannedIp.php');
 
+// Tickets
+require_once(__DIR__ . '/dao/ticket/TicketGateway.php');
+require_once(__DIR__ . '/businesslogic/ticket/Attachment.php');
+require_once(__DIR__ . '/businesslogic/ticket/Ticket.php');
+require_once(__DIR__ . '/businesslogic/ticket/CreateTicketByCustomerModel.php');
+require_once(__DIR__ . '/businesslogic/ticket/TicketValidators.php');
+require_once(__DIR__ . '/businesslogic/ticket/TicketCreator.php');
+require_once(__DIR__ . '/businesslogic/ticket/TicketRetriever.php');
+require_once(__DIR__ . '/controllers/TicketController.php');
+
 // Exceptions
 require_once(__DIR__ . '/businesslogic/exception/ApiFriendlyException.php');
 require_once(__DIR__ . '/businesslogic/exception/InvalidAuthenticationTokenException.php');

api/businesslogic/ticket/Attachment.php

@@ -0,0 +1,27 @@
+<?php
+/**
+ * Created by PhpStorm.
+ * User: mkoch
+ * Date: 1/31/2017
+ * Time: 9:31 PM
+ */
+
+namespace BusinessLogic\Tickets;
+
+
+class Attachment {
+    /**
+     * @var int
+     */
+    public $id;
+
+    /**
+     * @var string
+     */
+    public $fileName;
+
+    /**
+     * @var string
+     */
+    public $savedName;
+}

api/businesslogic/ticket/Ticket.php

@@ -4,6 +4,86 @@ namespace BusinessLogic\Tickets;
 
 
 class Ticket {
+    static function fromDatabaseRow($row, $linkedTicketsRs, $heskSettings) {
+        $ticket = new Ticket();
+        $ticket->id = $row['id'];
+        $ticket->trackingId = $row['trackid'];
+        $ticket->name = $row['name'];
+        $ticket->email = $row['email'];
+        $ticket->categoryId = $row['category'];
+        $ticket->priorityId = $row['priority'];
+        $ticket->subject = $row['subject'];
+        $ticket->message = $row['message'];
+        $ticket->dateCreated = $row['dt'];
+        $ticket->lastChanged = $row['lastchange'];
+        $ticket->firstReplyDate = $row['firstreply'];
+        $ticket->closedDate = $row['closedat'];
+        $ticket->suggestedArticles = explode(',', $row['articles']);
+        $ticket->ipAddress = $row['ip'];
+        $ticket->language = $row['language'];
+        $ticket->statusId = $row['status'];
+        $ticket->openedBy = $row['openedby'];
+        $ticket->firstReplyByUserId = $row['firstreplyby'];
+        $ticket->closedByUserId = $row['closedby'];
+        $ticket->numberOfReplies = $row['replies'];
+        $ticket->numberOfStaffReplies = $row['staffreplies'];
+        $ticket->ownerId = $row['owner'];
+        $ticket->timeWorked = $row['time_worked'];
+        $ticket->lastReplyBy = $row['lastreplier'];
+        $ticket->lastReplier = $row['replierid'];
+        $ticket->archived = intval($row['archive']) === 1;
+        $ticket->locked = intval($row['locked']) === 1;
+
+        if (trim($row['attachments']) !== '') {
+            $attachments = explode(',', $row['attachments']);
+            $attachmentArray = array();
+            foreach ($attachments as $attachment) {
+                $attachmentRow = explode('#', $attachment);
+                $attachmentModel = new Attachment();
+
+                $attachmentModel->id = $attachmentRow[0];
+                $attachmentModel->fileName = $attachmentRow[1];
+                $attachmentModel->savedName = $attachmentRow[2];
+
+                $attachmentArray[] = $attachmentModel;
+            }
+            $ticket->attachments = $attachmentArray;
+        }
+
+        if (trim($row['merged']) !== '') {
+            $ticket->mergedTicketIds = explode(',', $row['merged']);
+        }
+
+        $ticket->auditTrailHtml = $row['history'];
+
+        $ticket->customFields = array();
+        foreach ($heskSettings['custom_fields'] as $key => $value) {
+            if ($value['use'] == 1 && hesk_is_custom_field_in_category($key, intval($ticket->categoryId))) {
+                $ticket->customFields[str_replace('custom', '', $key)] = $row[$key];
+            }
+        }
+
+        $ticket->linkedTicketIds = array();
+        while ($linkedTicketsRow = hesk_dbFetchAssoc($linkedTicketsRs)) {
+            $ticket->linkedTicketIds[] = $linkedTicketsRow['id'];
+        }
+
+        $ticket->location = array();
+        $ticket->location[0] = $row['latitude'];
+        $ticket->location[1] = $row['longitude'];
+
+        $ticket->usesHtml = intval($row['html']) === 1;
+        $ticket->userAgent = $row['user_agent'];
+        $ticket->screenResolution = array();
+        $ticket->screenResolution[0] = $row['screen_resolution_width'];
+        $ticket->screenResolution[1] = $row['screen_resolution_height'];
+
+        $ticket->dueDate = $row['due_date'];
+        $ticket->dueDateOverdueEmailSent = $row['overdue_email_sent'] !== null && intval($row['overdue_email_sent']) === 1;
+
+        return $ticket;
+    }
+
     /**
      * @var int
      */
@@ -27,12 +107,12 @@ class Ticket {
     /**
      * @var int
      */
-    public $category;
+    public $categoryId;
 
     /**
      * @var int
      */
-    public $priority;
+    public $priorityId;
 
     /**
      * @var string
@@ -65,7 +145,7 @@ class Ticket {
     public $closedDate;
 
     /**
-     * @var string|null
+     * @var string[]|null
      */
     public $suggestedArticles;
 
@@ -85,9 +165,9 @@ class Ticket {
     public $statusId;
 
     /**
-     * @var int (convert to enum)
+     * @var int
      */
-    public $openedByUserId;
+    public $openedBy;
 
     /**
      * @var int|null
@@ -120,7 +200,12 @@ class Ticket {
     public $timeWorked;
 
     /**
-     * @var int (convert to enum)
+     * @var int
+     */
+    public $lastReplyBy;
+
+    /**
+     * @var int|null
      */
     public $lastReplier;
 
@@ -135,7 +220,7 @@ class Ticket {
     public $locked;
 
     /**
-     * @var array|null (TODO clarify this later)
+     * @var Attachment[]|null
      */
     public $attachments;
 
@@ -150,7 +235,7 @@ class Ticket {
     public $auditTrailHtml;
 
     /**
-     * @var array (TODO clarify this later)
+     * @var string[]
      */
     public $customFields;
 
@@ -160,7 +245,7 @@ class Ticket {
     public $linkedTicketIds;
 
     /**
-     * @var float[2]|null
+     * @var float[]|null
      */
     public $location;
 
@@ -175,7 +260,7 @@ class Ticket {
     public $userAgent;
 
     /**
-     * @var int[2]|null
+     * @var int[]|null
      */
     public $screenResolution;
 

api/businesslogic/ticket/TicketRetriever.php

@@ -0,0 +1,27 @@
+<?php
+/**
+ * Created by PhpStorm.
+ * User: mkoch
+ * Date: 1/31/2017
+ * Time: 10:13 PM
+ */
+
+namespace BusinessLogic\Tickets;
+
+
+use DataAccess\Tickets\TicketGateway;
+
+class TicketRetriever {
+    /**
+     * @var $ticketGateway TicketGateway
+     */
+    private $ticketGateway;
+
+    function __construct($ticketGateway) {
+        $this->ticketGateway = $ticketGateway;
+    }
+
+    function getTicketById($id, $heskSettings, $userContext) {
+        return $this->ticketGateway->getTicketById($id, $heskSettings);
+    }
+}

api/controllers/TicketController.php

@@ -0,0 +1,17 @@
+<?php
+
+namespace Controllers\Tickets;
+
+use BusinessLogic\Tickets\TicketRetriever;
+
+
+class TicketController {
+    function get($id) {
+        global $applicationContext, $hesk_settings, $userContext;
+
+        /* @var $ticketRetriever TicketRetriever */
+        $ticketRetriever = $applicationContext->get['TicketRetriever'];
+
+        output($ticketRetriever->getTicketById($id, $hesk_settings, $userContext));
+    }
+}

api/dao/ticket/TicketGateway.php

@@ -3,11 +3,33 @@
 namespace DataAccess\Tickets;
 
 
-class TicketGateway {
+use BusinessLogic\Tickets\Ticket;
+use DataAccess\CommonDao;
+
+class TicketGateway extends CommonDao {
+    function getTicketById($id, $heskSettings) {
+        $this->init();
+
+        $rs = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($heskSettings['db_pfix']) . "tickets` WHERE `id` = " . intval($id));
+        $row = hesk_dbFetchAssoc($rs);
+        $linkedTicketsRs = hesk_dbQuery("SELECT * FROM `hesk_tickets` WHERE `parent` = " . intval($id));
+
+        $ticket = Ticket::fromDatabaseRow($row, $linkedTicketsRs, $heskSettings);
+
+        $this->close();
+
+        return $ticket;
+    }
+
     function getTicketsByEmail($emailAddress, $heskSettings) {
         $rs = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($heskSettings['db_pfix']) . "tickets` 
             WHERE `email` = '" . hesk_dbEscape($emailAddress) . "'");
 
+        $tickets = array();
+
+        while ($row = hesk_dbFetchAssoc($rs)) {
+            $ticket = new Ticket();
 
+        }
     }
 }

api/index.php

@@ -83,6 +83,8 @@ Link::all(array(
     // Categories
     '/v1/categories' => '\Controllers\Category\CategoryController::printAllCategories',
     '/v1/categories/{i}' => '\Controllers\Category\CategoryController',
+    // Tickets
+    '/v1/tickets/{i}' => '\Controllers\Tickets\TicketController',
 
     // Any URL that doesn't match goes to the 404 handler
     '404' => 'handle404'