Created hacky web service to return basic ticket information

web-services/models/ticket.php

@@ -0,0 +1,51 @@
+<?php
+
+class Ticket{
+    public $id;
+    public $trackingId;
+    public $name;
+    public $email;
+    public $category;
+    public $priority;
+    public $subject;
+    public $message;
+    public $dateCreated;
+    public $dateModified;
+    public $ip;
+    public $language;
+    public $status;
+    public $owner;
+    public $timeWorked;
+    public $lastReplier;
+    public $replierId;
+    public $isArchived;
+    public $isLocked;
+    public $attachments;
+    public $merged;
+    public $history;
+    public $custom1;
+    public $custom2;
+    public $custom3;
+    public $custom4;
+    public $custom5;
+    public $custom6;
+    public $custom7;
+    public $custom8;
+    public $custom9;
+    public $custom10;
+    public $custom11;
+    public $custom12;
+    public $custom13;
+    public $custom14;
+    public $custom15;
+    public $custom16;
+    public $custom17;
+    public $custom18;
+    public $custom19;
+    public $custom20;
+
+    public function __construct()
+    {
+    }
+}
+?>

web-services/repositories/ticketRepository.php

@@ -0,0 +1,84 @@
+<?php
+
+require('/../models/ticket.php');
+
+class TicketRepository {
+
+    private function __construct() {
+    }
+
+    public static function getInstance() {
+        static $instance = null;
+        if ($instance == null)
+        {
+            $instance = new TicketRepository();
+        }
+        return $instance;
+    }
+
+    public function getTicketForId($id, $settings) {
+
+        $connection = new mysqli($settings['db_host'], $settings['db_user'], $settings['db_pass'], $settings['db_name']);
+        if ($connection->connect_error)
+        {
+            return ('An error occured when establishing a connection to the database.');
+        }
+
+        $sql = 'SELECT * FROM '.$settings['db_pfix'].'tickets WHERE id = '.$id;
+        $results = $connection->query($sql);
+
+        //-- There will only ever be one result, as ID is the primary key on the tickets table.
+        $result = $results->fetch_assoc();
+
+        $ticket = new Ticket();
+
+        $ticket->id = $result['id'];
+        $ticket->trackingId = $result['trackid'];
+        $ticket->name = $result['name'];
+        $ticket->email = $result['email'];
+        $ticket->category = $result['category'];
+        $ticket->priority = $result['priority'];
+        $ticket->subject = $result['subject'];
+        $ticket->message = $result['message'];
+        $ticket->dateCreated = $result['dt'];
+        $ticket->dateModified = $result['lastchange'];
+        $ticket->ip = $result['ip'];
+        $ticket->language = $result['language'];
+        $ticket->status = $result['status'];
+        $ticket->owner = $result['owner'];
+        $ticket->timeWorked = $result['time_worked'];
+        $ticket->lastReplier = $result['lastreplier'];
+        $ticket->replierId = $result['replierid'];
+        $ticket->isArchived = $result['archive'];
+        $ticket->isLocked = $result['locked'];
+        $ticket->attachments = $result['attachments'];
+        $ticket->merged = $result['merged'];
+
+        //-- Not currently returning history, as it can contain a metric shit-ton of HTML code and will cludder up the JSON response.
+        //$ticket->history = $result['history'];
+        $ticket->custom1 = $result['custom1'];
+        $ticket->custom2 = $result['custom2'];
+        $ticket->custom3 = $result['custom3'];
+        $ticket->custom4 = $result['custom4'];
+        $ticket->custom5 = $result['custom5'];
+        $ticket->custom6 = $result['custom6'];
+        $ticket->custom7 = $result['custom7'];
+        $ticket->custom8 = $result['custom8'];
+        $ticket->custom9 = $result['custom9'];
+        $ticket->custom10 = $result['custom10'];
+        $ticket->custom11 = $result['custom11'];
+        $ticket->custom12 = $result['custom12'];
+        $ticket->custom13 = $result['custom13'];
+        $ticket->custom14 = $result['custom14'];
+        $ticket->custom15 = $result['custom15'];
+        $ticket->custom16 = $result['custom16'];
+        $ticket->custom17 = $result['custom17'];
+        $ticket->custom18 = $result['custom18'];
+        $ticket->custom19 = $result['custom19'];
+        $ticket->custom20 = $result['custom20'];
+
+        return $ticket;
+    }
+}
+
+?>

web-services/ticket/index.php

@@ -0,0 +1,24 @@
+<?php
+
+//-- This service will return ticket information for a specific ticket ID (NOT TRACKING ID)
+header('Content-Type: application/json');
+define('IN_SCRIPT',1);
+define('HESK_PATH','/../../');
+
+require(HESK_PATH . 'hesk_settings.inc.php');
+include('/../repositories/ticketRepository.php');
+
+if(isset($_GET['id']))
+{
+
+    $ticketRepository = TicketRepository::getInstance();
+    $ticket = $ticketRepository->getTicketForId(13, $hesk_settings);
+    //--A quick and dirty RESTful test using PHP.
+    echo json_encode($ticket);
+}
+else
+{
+    header(http_response_code(400));
+}
+
+?>