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Starting to work on reply API endpoint

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master^2
Mike Koch 6 years ago
parent d97fe5a81c
commit 669edf832c
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GPG Key ID: 9BA5D7F8391455ED
3 changed files with 115 additions and 0 deletions
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43
api/BusinessLogic/Helpers.php
Unescape Escape View File

@ -34,4 +34,47 @@ class Helpers extends \BaseClass {
static function heskHtmlSpecialCharsDecode($in) {
return str_replace(array('&amp;', '&lt;', '&gt;', '&quot;'), array('&', '<', '>', '"'), $in);
}
static function heskMakeUrl($text, $class = '', $shortenLinks = true) {
if (!defined('MAGIC_URL_EMAIL')) {
define('MAGIC_URL_EMAIL', 1);
define('MAGIC_URL_FULL', 2);
define('MAGIC_URL_LOCAL', 3);
define('MAGIC_URL_WWW', 4);
}
$class = ($class) ? ' class="' . $class . '"' : '';
// matches a xxxx://aaaaa.bbb.cccc. ...
$text = preg_replace_callback(
'#(^|[\n\t (>.])(' . "[a-z][a-z\d+]*:/{2}(?:(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})+|[0-9.]+|\[[a-z0-9.]+:[a-z0-9.]+:[a-z0-9.:]+\])(?::\d*)?(?:/(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})*)*(?:\?(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?(?:\#(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?" . ')#iu',
create_function(
"\$matches",
"return make_clickable_callback(MAGIC_URL_FULL, \$matches[1], \$matches[2], '', '$class', '$shortenLinks');"
),
$text
);
// matches a "www.xxxx.yyyy[/zzzz]" kinda lazy URL thing
$text = preg_replace_callback(
'#(^|[\n\t (>])(' . "www\.(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})+(?::\d*)?(?:/(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})*)*(?:\?(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?(?:\#(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?" . ')#iu',
create_function(
"\$matches",
"return make_clickable_callback(MAGIC_URL_WWW, \$matches[1], \$matches[2], '', '$class', '$shortenLinks');"
),
$text
);
// matches an email address
$text = preg_replace_callback(
'/(^|[\n\t (>])(' . '((?:[\w\!\#$\%\&\'\*\+\-\/\=\?\^\`{\|\}\~]+\.)*(?:[\w\!\#$\%\'\*\+\-\/\=\?\^\`{\|\}\~]|&amp;)+)@((((([a-z0-9]{1}[a-z0-9\-]{0,62}[a-z0-9]{1})|[a-z])\.)+[a-z]{2,63})|(\d{1,3}\.){3}\d{1,3}(\:\d{1,5})?)' . ')/iu',
create_function(
"\$matches",
"return make_clickable_callback(MAGIC_URL_EMAIL, \$matches[1], \$matches[2], '', '$class', '$shortenLinks');"
),
$text
);
return $text;
}
}

12
api/BusinessLogic/Tickets/CreateReplyRequest.php
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@ -0,0 +1,12 @@
<?php
namespace BusinessLogic\Tickets;
class CreateReplyRequest {
public $trackingId;
public $emailAddress;
public $replyMessage;
public $hasHtml;
public $ipAddress;
}

60
api/BusinessLogic/Tickets/ReplyCreator.php
Unescape Escape View File

@ -0,0 +1,60 @@
<?php
namespace BusinessLogic\Tickets;
use BusinessLogic\Emails\EmailSenderHelper;
use BusinessLogic\Exceptions\ApiFriendlyException;
use BusinessLogic\Helpers;
use BusinessLogic\Security\UserContext;
use BusinessLogic\ValidationModel;
use DataAccess\AuditTrail\AuditTrailGateway;
use DataAccess\Security\UserGateway;
use DataAccess\Statuses\StatusGateway;
use DataAccess\Tickets\TicketGateway;
class ReplyCreator {
private $statusGateway;
private $ticketGateway;
private $emailSenderHelper;
private $userGateway;
private $auditTrailGateway;
public function __construct(StatusGateway $statusGateway,
TicketGateway $ticketGateway,
EmailSenderHelper $emailSenderHelper,
UserGateway $userGateway,
AuditTrailGateway $auditTrailGateway) {
$this->statusGateway = $statusGateway;
$this->ticketGateway = $ticketGateway;
$this->emailSenderHelper = $emailSenderHelper;
$this->userGateway = $userGateway;
$this->auditTrailGateway = $auditTrailGateway;
}
/**
* @param $replyRequest CreateReplyRequest
* @param $heskSettings array
* @param $modsForHeskSettings array
* @param $userContext UserContext
* @throws ApiFriendlyException
*/
function createReplyByCustomer($replyRequest, $heskSettings, $modsForHeskSettings, $userContext) {
$ticket = $this->ticketGateway->getTicketByTrackingId($replyRequest->trackingId, $heskSettings);
if ($ticket === null) {
throw new ApiFriendlyException("Ticket with tracking ID {$replyRequest->trackingId} not found.",
"Ticket not found", 404);
}
$validationModel = new ValidationModel();
if (!strlen($replyRequest->replyMessage)) {
$validationModel->errorKeys[] = 'MESSAGE_REQUIRED';
}
if ($modsForHeskSettings['rich_text_for_tickets_for_customers']) {
$replyRequest->replyMessage = Helpers::heskMakeUrl($replyRequest->replyMessage);
$replyRequest->replyMessage = nl2br($replyRequest->replyMessage);
}
}
}
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