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@ -31,6 +31,7 @@
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define('IN_SCRIPT', 1);
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define('HESK_PATH', '../');
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define('WYSIWYG', 1);
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define('VALIDATOR', 1);
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/* Get all the required files and functions */
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require(HESK_PATH . 'hesk_settings.inc.php');
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@ -149,12 +150,20 @@ if (isset($_POST['save'])) {
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// Custom fields
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foreach ($hesk_settings['custom_fields'] as $k=>$v) {
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if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category'])) {
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if ($v['req'] == 2) {
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$v['req'] = '<span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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} else {
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$v['req'] = '';
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$required_attribute = '';
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}
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if ($v['type'] == 'checkbox') {
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$tmpvar[$k]='';
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if (isset($_POST[$k]) && is_array($_POST[$k])) {
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foreach ($_POST[$k] as $myCB) {
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$tmpvar[$k] .= ( is_array($myCB) ? '' : hesk_input($myCB) ) . '<br />';;
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$tmpvar[$k] .= ( is_array($myCB) ? '' : hesk_input($myCB) ) . '<br>';
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}
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$tmpvar[$k]=substr($tmpvar[$k],0,-6);
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} else {
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@ -280,14 +289,21 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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</div>
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</div>
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<div class="box-body">
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<form role="form" class="form-horizontal" method="post" action="edit_post.php" name="form1">
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<?php
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$onsubmit = '';
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if ($modsForHesk_settings['rich_text_for_tickets']) {
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$onsubmit = 'onsubmit="return validateRichText(\'message-help-block\', \'message-group\', \'message\', \''.htmlspecialchars($hesklang['this_field_is_required']).'\')"';
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}
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?>
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<form role="form" class="form-horizontal" method="post" action="edit_post.php" name="form1" <?php echo $onsubmit; ?>>
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<?php
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/* If it's not a reply edit all the fields */
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if (!$is_reply) {
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if ($hesk_settings['can_sel_lang']) {
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?>
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<div class="form-group">
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<label for="customerLanguage" class="col-sm-3 control-label"><?php echo $hesklang['chol']; ?></label>
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<label for="customerLanguage"
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class="col-sm-3 control-label"><?php echo $hesklang['chol']; ?></label>
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<div class="col-sm-9">
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<select name="customerLanguage" id="customerLanguage" class="form-control">
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@ -299,7 +315,15 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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echo '<input type="hidden" name="customerLanguage" value="' . $ticket['language'] . '">';
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} ?>
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<div class="form-group">
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<label for="subject" class="col-sm-3 control-label"><?php echo $hesklang['subject']; ?></label>
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<?php
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$required = '';
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$required_attribute = '';
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if ($hesk_settings['require_subject'] == 1) {
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$required = ' <span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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}
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?>
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<label for="subject" class="col-sm-3 control-label"><?php echo $hesklang['subject'] . $required; ?></label>
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<div class="col-sm-9">
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<input class="form-control" type="text" name="subject" size="40" maxlength="40"
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@ -308,56 +332,78 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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</div>
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</div>
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<div class="form-group">
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<label for="name" class="col-sm-3 control-label"><?php echo $hesklang['name']; ?></label>
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<label for="name" class="col-sm-3 control-label">
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<?php echo $hesklang['name']; ?>
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<span class="important">*</span>
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</label>
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<div class="col-sm-9">
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<input class="form-control" type="text" name="name" size="40" maxlength="30"
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value="<?php echo $ticket['name']; ?>"
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placeholder="<?php echo htmlspecialchars($hesklang['name']); ?>"/>
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placeholder="<?php echo htmlspecialchars($hesklang['name']); ?>"
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data-error="<?php echo $hesklang['this_field_is_required']; ?>"
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required>
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</div>
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</div>
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<div class="form-group">
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<label for="email" class="col-sm-3 control-label"><?php echo $hesklang['email']; ?></label>
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<?php
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$required = '';
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$required_attribute = '';
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if ($hesk_settings['require_email']) {
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$required = ' <span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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}
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?>
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<label for="email"
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class="col-sm-3 control-label"><?php echo $hesklang['email'] . $required; ?></label>
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<div class="col-sm-9">
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<input class="form-control" type="text" name="email" size="40" maxlength="1000"
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value="<?php echo $ticket['email']; ?>"
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placeholder="<?php echo htmlspecialchars($hesklang['email']); ?>"/>
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placeholder="<?php echo htmlspecialchars($hesklang['email']); ?>"
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<?php echo $required_attribute ?>>
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<div class="help-block with-errors"></div>
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</div>
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</div>
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<?php
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foreach ($hesk_settings['custom_fields'] as $k=>$v) {
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if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category']) ) {
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$k_value = $ticket[$k];
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foreach ($hesk_settings['custom_fields'] as $k => $v) {
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if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category'])) {
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$k_value = $ticket[$k];
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if ($v['type'] == 'checkbox') {
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$k_value = explode('<br>',$k_value);
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$k_value = explode('<br>', $k_value);
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}
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$v['req'] = $v['req']==2 ? '<span class="important">*</span>' : '';
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if ($v['req'] == 2) {
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$v['req'] = '<span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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} else {
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$v['req'] = '';
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$required_attribute = '';
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}
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switch ($v['type']) {
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/* Radio box */
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case 'radio':
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$cls = in_array($k,$_SESSION['iserror']) ? ' isError' : '';
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$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
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echo '
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<div class="form-group'.$cls.'">
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<label for="'.$k.'" class="col-sm-3 control-label">'.$v['name'].' '.$v['req'].'</label>
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<div class="form-group' . $cls . '">
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<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
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<div class="col-sm-9">';
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foreach ($v['value']['radio_options'] as $option) {
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if (strlen($k_value) == 0) {
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$k_value = $option;
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$checked = empty($v['value']['no_default']) ? 'checked="checked"' : '';
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} elseif ($k_value == $option) {
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$k_value = $option;
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$checked = 'checked="checked"';
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} else {
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$checked = '';
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}
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echo '<div class="radio"><label><input type="radio" name="'.$k.'" value="'.$option.'" '.$checked.' '.$cls.' /> '.$option.'</label></div>';
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}
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echo '</div>
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foreach ($v['value']['radio_options'] as $option) {
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if (strlen($k_value) == 0) {
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$k_value = $option;
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$checked = empty($v['value']['no_default']) ? 'checked="checked"' : '';
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} elseif ($k_value == $option) {
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$k_value = $option;
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$checked = 'checked="checked"';
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} else {
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$checked = '';
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}
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echo '<div class="radio"><label><input type="radio" name="' . $k . '" value="' . $option . '" ' . $checked . ' ' . $required_attribute . '> ' . $option . '</label></div>';
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}
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echo '<div class="help-block with-errors"></div></div>
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</div>';
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break;
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@ -365,96 +411,105 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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/* Select drop-down box */
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case 'select':
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$cls = in_array($k,$_SESSION['iserror']) ? ' isError' : '';
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$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
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echo '
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<div class="form-group">
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<label for="'.$k.'" class="col-sm-3 control-label">'.$v['name'].' '.$v['req'].'</label>
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<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
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<div class="col-sm-9">
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<select name="'.$k.'" class="form-control">';
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// Show "Click to select"?
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if ( ! empty($v['value']['show_select'])) {
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echo '<option value="">'.$hesklang['select'].'</option>';
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}
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foreach ($v['value']['select_options'] as $option) {
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if ($k_value == $option) {
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$k_value = $option;
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$selected = 'selected';
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} else {
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$selected = '';
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<select name="' . $k . '" class="form-control" ' . $required_attribute . '>';
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// Show "Click to select"?
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if (!empty($v['value']['show_select'])) {
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echo '<option value="">' . $hesklang['select'] . '</option>';
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}
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echo '<option '.$selected.'>'.$option.'</option>';
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}
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foreach ($v['value']['select_options'] as $option) {
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if ($k_value == $option) {
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$k_value = $option;
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$selected = 'selected';
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} else {
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$selected = '';
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}
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echo '</select>
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echo '<option ' . $selected . '>' . $option . '</option>';
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}
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echo '</select>
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<div class="help-block with-errors"></div>
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</div>
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</div>';
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break;
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/* Checkbox */
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case 'checkbox':
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$cls = in_array($k,$_SESSION['iserror']) ? ' isError' : '';
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$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
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echo '
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<div class="form-group'.$cls.'">
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<label for="'.$k.'" class="col-sm-3 control-label">'.$v['name'].' '.$v['req'].'</label>
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<div class="form-group' . $cls . '">
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<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
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<div class="col-sm-9">';
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foreach ($v['value']['checkbox_options'] as $option) {
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if (in_array($option,$k_value)) {
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$checked = 'checked';
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} else {
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$checked = '';
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}
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echo '<div class="checkbox"><label><input type="checkbox" name="'.$k.'[]" value="'.$option.'" '.$checked.' '.$cls.' /> '.$option.'</label></div>';
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}
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echo '</div>
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foreach ($v['value']['checkbox_options'] as $option) {
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if (in_array($option, $k_value)) {
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$checked = 'checked';
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} else {
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$checked = '';
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}
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echo '<div class="checkbox"><label><input type="checkbox" name="' . $k . '[]" value="' . $option . '" ' . $checked . ' ' . $required_attribute . '> ' . $option . '</label></div>';
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}
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echo '<div class="help-block with-errors"></div>
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</div>
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</div>';
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break;
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/* Large text box */
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case 'textarea':
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$cls = in_array($k,$_SESSION['iserror']) ? ' isError' : '';
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$k_value = hesk_msgToPlain($k_value,0,0);
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$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
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$k_value = hesk_msgToPlain($k_value, 0, 0);
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echo '
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<div class="form-group'.$cls.'">
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<label for="'.$k.'" class="col-sm-3 control-label">'.$v['name'].' '.$v['req'].'</label>
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<div class="form-group' . $cls . '">
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<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
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<div class="col-sm-9">
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<textarea name="'.$k.'" class="form-control" rows="'.intval($v['value']['rows']).'" cols="'.intval($v['value']['cols']).'">'.$k_value.'</textarea>
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<textarea name="' . $k . '" class="form-control" rows="' . intval($v['value']['rows']) . '" cols="' . intval($v['value']['cols']) . '" ' . $required_attribute . '>' . $k_value . '</textarea>
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<div class="help-block with-errors"></div>
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</div>
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</div>';
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break;
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// Date
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case 'date':
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$cls = in_array($k,$_SESSION['iserror']) ? ' isError' : '';
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if ($required_attribute !== '') {
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$required_attribute .= ' pattern="[0-9]{4}-(0[1-9]|1[0-2])-(0[1-9]|[1-2][0-9]|3[0-1])"';
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
|
|
|
|
|
|
$k_value = hesk_custom_date_display_format($k_value, 'Y-m-d');
|
|
|
|
|
|
|
|
|
|
echo '
|
|
|
|
|
<div class="form-group'.$cls.'">
|
|
|
|
|
<label for="'.$k.'" class="col-sm-3 control-label">'.$v['name'].' '.$v['req'].'</label>
|
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
<input type="text" name="'.$k.'" value="'.$k_value.'" class="datepicker form-control" size="10">
|
|
|
|
|
<input type="text" name="' . $k . '" value="' . $k_value . '" class="datepicker form-control" size="10" ' . $required_attribute . '>
|
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
</div>
|
|
|
|
|
</div>';
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
|
|
// Email
|
|
|
|
|
case 'email':
|
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
|
|
|
|
|
|
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
|
|
|
|
|
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\'' . $k . '\', \'' . $k . '_suggestions\', 0, 1' . ($v['value']['multiple'] ? ',1' : '') . ')"' : '';
|
|
|
|
|
|
|
|
|
|
echo '
|
|
|
|
|
<div class="form-group'.$cls.'">
|
|
|
|
|
<label for="'.$k.'" class="col-sm-3 control-label">'.$v['name'].' '.$v['req'].'</label>
|
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
<input class="form-control" type="text" name="'.$k.'" id="'.$k.'" value="'.$k_value.'" size="40" '.$suggest.'>
|
|
|
|
|
<input class="form-control" type="text" name="' . $k . '" id="' . $k . '" value="' . $k_value . '" size="40" ' . $suggest . ' ' . $required_attribute . '>
|
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
</div>
|
|
|
|
|
<div id="'.$k.'_suggestions"></div>
|
|
|
|
|
<div id="' . $k . '_suggestions"></div>
|
|
|
|
|
</div>
|
|
|
|
|
';
|
|
|
|
|
break;
|
|
|
|
@ -467,37 +522,46 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
|
|
|
|
|
$v['value']['default_value'] = $k_value;
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
|
|
|
|
|
|
echo '
|
|
|
|
|
<div class="form-group'.$cls.'">
|
|
|
|
|
<label for="'.$k.'" class="col-sm-3 control-label">'.$v['name'].' '.$v['req'].'</label>
|
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
<input type="text" class="form-control" name="'.$k.'" size="40" maxlength="'.intval($v['value']['max_length']).'" value="'.$v['value']['default_value'].'">
|
|
|
|
|
<input type="text" class="form-control" name="' . $k . '" size="40" maxlength="' . intval($v['value']['max_length']) . '" value="' . $v['value']['default_value'] . '" ' . $required_attribute . '>
|
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
</div>
|
|
|
|
|
</div>
|
|
|
|
|
';
|
|
|
|
|
}
|
|
|
|
|
}
|
|
|
|
|
}
|
|
|
|
|
?>
|
|
|
|
|
} ?>
|
|
|
|
|
<div class="form-group" id="message-group">
|
|
|
|
|
<?php
|
|
|
|
|
$required = '';
|
|
|
|
|
$required_attribute = '';
|
|
|
|
|
if ($hesk_settings['require_message'] == 1) {
|
|
|
|
|
$required = ' <span class="important">*</span>';
|
|
|
|
|
$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
<?php } ?>
|
|
|
|
|
<div class="form-group">
|
|
|
|
|
<label for="message" class="col-sm-3 control-label"><?php echo $hesklang['message']; ?></label>
|
|
|
|
|
?>
|
|
|
|
|
<label for="message" class="col-sm-3 control-label"><?php echo $hesklang['message'] . $required; ?></label>
|
|
|
|
|
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
<?php
|
|
|
|
|
$message = $ticket['html'] ? hesk_html_entity_decode($ticket['message']) : $ticket['message'];
|
|
|
|
|
?>
|
|
|
|
|
<textarea class="form-control htmlEditor" name="message" rows="12"
|
|
|
|
|
placeholder="<?php echo htmlspecialchars($hesklang['message']); ?>"
|
|
|
|
|
cols="60"><?php echo $message; ?></textarea>
|
|
|
|
|
</div>
|
|
|
|
|
</div>
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
<?php
|
|
|
|
|
$message = $ticket['html'] ? hesk_html_entity_decode($ticket['message']) : $ticket['message'];
|
|
|
|
|
?>
|
|
|
|
|
<textarea class="form-control htmlEditor" name="message" rows="12"
|
|
|
|
|
placeholder="<?php echo htmlspecialchars($hesklang['message']); ?>"
|
|
|
|
|
cols="60" <?php echo $required_attribute; ?>><?php echo $message; ?></textarea>
|
|
|
|
|
<div class="help-block with-errors" id="message-help-block"></div>
|
|
|
|
|
</div>
|
|
|
|
|
</div>
|
|
|
|
|
<div class="form-group">
|
|
|
|
|
<input type="hidden" name="save" value="1"/><input type="hidden" name="track"
|
|
|
|
|
value="<?php echo $trackingID; ?>">
|
|
|
|
|
<input type="hidden" name="save" value="1">
|
|
|
|
|
<input type="hidden" name="track" value="<?php echo $trackingID; ?>">
|
|
|
|
|
<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
|
|
|
|
|
<?php
|
|
|
|
|
if ($is_reply) {
|
|
|
|
@ -521,6 +585,9 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
|
|
|
|
|
</form>
|
|
|
|
|
</div>
|
|
|
|
|
</div>
|
|
|
|
|
<script>
|
|
|
|
|
buildValidatorForTicketSubmission('form1', "<?php echo addslashes($hesklang['select_at_least_one_value']); ?>");
|
|
|
|
|
</script>
|
|
|
|
|
<?php if ($ticket['html']): ?>
|
|
|
|
|
<script type="text/javascript">
|
|
|
|
|
/* <![CDATA[ */
|
|
|
|
|