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@ -1,7 +1,7 @@
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<?php
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/*******************************************************************************
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* Title: Help Desk Software HESK
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* Version: 2.5.5 from 5th August 2014
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* Version: 2.6.0 beta 1 from 30th December 2014
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* Author: Klemen Stirn
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* Website: http://www.hesk.com
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********************************************************************************
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@ -36,7 +36,42 @@
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if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
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// This SQL code will be used to retrieve results
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$sql_final = "SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
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$sql_final = "SELECT
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`id`,
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`trackid`,
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`name`,
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`email`,
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`category`,
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`priority`,
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`subject`,
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LEFT(`message`, 400) AS `message`,
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`dt`,
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`lastchange`,
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`firstreply`,
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`closedat`,
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`status`,
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`openedby`,
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`firstreplyby`,
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`closedby`,
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`replies`,
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`staffreplies`,
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`owner`,
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`time_worked`,
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`lastreplier`,
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`replierid`,
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`archive`,
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`locked`
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";
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foreach ($hesk_settings['custom_fields'] as $k=>$v)
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{
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if ($v['use'])
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{
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$sql_final .= ", `".$k."`";
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}
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}
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$sql_final.= " FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
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// This code will be used to count number of results
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$sql_count = "SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
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@ -87,11 +122,15 @@ while ($row = $results->fetch_assoc())
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}
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$status = $possible_status;
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foreach ($status as $k => $v)
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// Process statuses unless overridden with "s_all" variable
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if ( ! hesk_GET('s_all') )
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{
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if (empty($_GET['s'.$k]))
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foreach ($status as $k => $v)
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{
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unset($status[$k]);
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if (empty($_GET['s' . $k]))
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{
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unset($status[$k]);
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}
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}
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}
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