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Getting started on admin_ticket

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merge-requests/28/head
Mike Koch 8 years ago
parent 41c858aa9b
commit 0beabedf81
1 changed files with 124 additions and 192 deletions
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316
admin/new_ticket.php
Unescape Escape View File

@ -48,6 +48,9 @@ hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
// Load custom fields
require_once(HESK_PATH . 'inc/custom_fields.inc.php');
// Pre-populate fields
// Customer name
if (isset($_REQUEST['name'])) {
@ -122,6 +125,35 @@ require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
/* Print admin navigation */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
// Get categories
$hesk_settings['categories'] = array();
if (hesk_checkPermission('can_submit_any_cat', 0)) {
$res = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `cat_order` ASC");
} else {
$res = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE ".hesk_myCategories('id')." ORDER BY `cat_order` ASC");
}
while ($row = hesk_dbFetchAssoc($res)) {
$hesk_settings['categories'][$row['id']] = $row['name'];
}
$number_of_categories = count($hesk_settings['categories']);
if ($number_of_categories == 0) {
$category = 1;
} elseif ($number_of_categories == 1) {
$category = current(array_keys($hesk_settings['categories']));
} else {
$category = isset($_GET['catid']) ? hesk_REQUEST('catid'): hesk_REQUEST('category');
// Force the customer to select a category?
if (!isset($hesk_settings['categories'][$category])) {
return print_select_category($number_of_categories);
}
}
$showRs = hesk_dbQuery("SELECT `show` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` WHERE `id` = 5");
$show = hesk_dbFetchAssoc($showRs);
$show_quick_help = $show['show'];
@ -129,7 +161,11 @@ $show_quick_help = $show['show'];
<ol class="breadcrumb">
<li><a href="admin_main.php"><?php echo $hesk_settings['hesk_title']; ?></a></li>
<li class="active"><?php echo $hesklang['nti2']; ?></li>
<?php if ($number_of_categories > 1): ?>
<li><a href="new_ticket.php"><?php echo $hesklang['nti2']; ?></a></li>
<?php else: ?>
<li class="active"><?php echo $hesklang['nti2']; ?></li>
<?php endif; ?>
</ol>
<section class="content">
<?php
@ -234,10 +270,17 @@ $show_quick_help = $show['show'];
</div>
</div>
<div class="form-group">
<label for="email" class="col-sm-3 control-label"><?php echo $hesklang['email']; ?></label>
<label for="email" class="col-sm-3 control-label">
<?php
echo $hesklang['email'];
if ($hesk_settings['require_email']) {
echo '<span class="important">*</span>';
}
?>
</label>
<div class="col-sm-9">
<input type="text" class="form-control" name="email" size="40" maxlength="1000" id="email-input"
<input type="text" class="form-control" name="email" size="40" maxlength="1000" id="email"
value="<?php if (isset($_SESSION['as_email'])) {
echo stripslashes(hesk_input($_SESSION['as_email']));
} else if (isset($_GET['email'])) {
@ -246,51 +289,12 @@ $show_quick_help = $show['show'];
echo ' onblur="Javascript:hesk_suggestEmail(1)"';
} ?>
placeholder="<?php echo htmlspecialchars($hesklang['email']); ?>"
onkeyup="disableIfEmpty('email-input','notify-email')">
onkeyup="disableIfEmpty('email','notify-email')">
</div>
</div>
<div id="email_suggestions"></div>
<!-- Department and Priority -->
<?php
$has_error = '';
if (in_array('category', $_SESSION['iserror'])) {
$has_error = 'has-error';
} elseif (in_array('category', $_SESSION['isnotice'])) {
$has_error = 'has-warning';
}
?>
<div class="form-group <?php echo $has_error; ?>">
<label for="category" class="col-sm-3 control-label"><?php echo $hesklang['category']; ?><span
class="important">*</span></label>
<div class="col-sm-9">
<select name="category" class="form-control"
pattern="[0-9]+"
data-error="<?php echo htmlspecialchars($hesklang['sel_app_cat']); ?>"
required>
<?php
// Show the "Click to select"?
if ($hesk_settings['select_cat']) {
echo '<option value="">' . $hesklang['select'] . '</option>';
}
// List categories
$orderByColumn = $modsForHesk_settings['category_order_column'];
$result = hesk_dbQuery('SELECT * FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'categories` WHERE `usage` <> 2 ORDER BY `' . $orderByColumn . '` ASC');
while ($row = hesk_dbFetchAssoc($result)) {
if (isset($_SESSION['as_category']) && $_SESSION['as_category'] == $row['id']) {
$selected = ' selected="selected"';
} else {
$selected = '';
}
echo '<option value="' . $row['id'] . '"' . $selected . '>' . $row['name'] . '</option>';
}
?>
</select>
<div class="help-block with-errors"></div>
</div>
</div>
<!-- Priority -->
<?php
$has_error = '';
if (in_array('priority', $_SESSION['iserror'])) {
@ -340,15 +344,14 @@ $show_quick_help = $show['show'];
</div>
<?php
/* custom fields BEFORE comments */
$hidden_cf_buffer = '';
foreach ($hesk_settings['custom_fields'] as $k => $v) {
if ($v['use'] && $v['place'] == 0) {
if ($v['use'] && $v['place'] == 0 && hesk_is_custom_field_in_category($k, $category)) {
if ($modsForHesk_settings['custom_field_setting']) {
$v['name'] = $hesklang[$v['name']];
}
// $v['req'] = $v['req'] ? '<font class="important">*</font>' : '';
// Staff doesn't need to fill in required custom fields
$v['req'] = '';
$v['req'] = $v['req']==2 ? '<span class="important">*</span>' : '';
if ($v['type'] == 'checkbox' && !isset($_GET["c_$k"])) {
$k_value = array();
@ -374,10 +377,9 @@ $show_quick_help = $show['show'];
case 'radio':
echo '<div class="form-group"><label class="col-sm-3 control-label">' . $v['name'] . '</label><div align="left" class="col-sm-9">';
$options = explode('#HESK#', $v['value']);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
foreach ($options as $option) {
foreach ($v['value']['radio_options'] as $option) {
if (strlen($k_value) == 0 || $k_value == $option) {
$k_value = $option;
@ -409,15 +411,11 @@ $show_quick_help = $show['show'];
<div class="col-sm-9"><select class="form-control" id="' . $formattedId . '" name="' . $k . '" ' . $cls . '>';
// Show "Click to select"?
$v['value'] = str_replace('{HESK_SELECT}', '', $v['value'], $num);
if ($num) {
if (!empty($v['value']['show_select'])) {
echo '<option value="">' . $hesklang['select'] . '</option>';
}
$options = explode('#HESK#', $v['value']);
foreach ($options as $option) {
foreach ($v['value']['select_options'] as $option) {
if ($k_value == $option) {
$k_value = $option;
$selected = 'selected="selected"';
@ -431,37 +429,6 @@ $show_quick_help = $show['show'];
echo '</select></div></div>';
break;
case 'multiselect':
//Clean up multiple dashes or whitespaces
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<div class="form-group"><label for="' . $v['name'] . '[]" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><select class="form-control" id="' . $formattedId . '" name="' . $k . '[]" ' . $cls . ' multiple>';
$options = explode('#HESK#', $v['value']);
foreach ($options as $option) {
if (strlen($k_value == $option)) {
$k_value = $option;
$selected = 'selected="selected"';
} else {
$selected = '';
}
echo '<option ' . $selected . '>' . $option . '</option>';
}
echo '</select>
<div class="btn-group" role="group">
<button type="button" class="btn btn-default" onclick="selectAll(\'' . $formattedId . '\')">'.$hesklang['select_all_title_case'].'</button>
<button type="button" class="btn btn-default" onclick="deselectAll(\'' . $formattedId . '\')">'.$hesklang['deselect_all_title_case'].'</button>
</div></div></div>';
break;
/* Checkbox */
case 'checkbox':
//Clean up multiple dashes or whitespaces
@ -469,11 +436,9 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
echo '<div class="form-group"><label class="col-sm-3 control-label">' . $v['name'] . '</label><div align="left" class="col-sm-9">';
$options = explode('#HESK#', $v['value']);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
foreach ($options as $option) {
foreach ($v['value']['checkbox_options'] as $option) {
if (in_array($option, $k_value)) {
$checked = 'checked="checked"';
} else {
@ -491,15 +456,11 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
$size = explode('#', $v['value']);
$size[0] = empty($size[0]) ? 5 : intval($size[0]);
$size[1] = empty($size[1]) ? 30 : intval($size[1]);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><textarea class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" rows="' . $size[0] . '" cols="' . $size[1] . '" ' . $cls . '>' . $k_value . '</textarea></div>
<div class="col-sm-9"><textarea class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" rows="' . intval($v['value']['rows']) . '" cols="' . intval($v['value']['cols']) . '" ' . $cls . '>' . $k_value . '</textarea></div>
</div>';
break;
@ -516,20 +477,20 @@ $show_quick_help = $show['show'];
echo '
<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name:'].' '.$v['req'] . '</label>
<div class="col-sm-9">
<input type="text" class="datepicker form-control white-readonly ' . $cls . '" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40"
maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" readonly/>
<span class="help-block">' . $hesklang['date_format'] . '</span>
maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" readonly>
</div>
</div>';
break;
case 'email':
//Clean up multiple dashes or whitespaces
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
if (strlen($k_value) != 0) {
$v['value'] = $k_value;
}
@ -543,8 +504,8 @@ $show_quick_help = $show['show'];
echo '<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' /></div>
</div>';
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' '.$suggest.'></div>
</div><div id="'.$k.'_suggestions"></div>';
break;
@ -554,13 +515,9 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s_]/", "-", $formattedId);
if (strlen($k_value) != 0) {
$v['value'] = $k_value;
$v['value']['hidden_default_value'] = $k_value;
}
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<input type="hidden" class="form-control" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' />';
$hidden_cf_buffer .= '<input type="hidden" name="'.$k.'" value="'.$v['value']['hidden_default_value'].'">';
break;
case 'readonly':
@ -587,15 +544,15 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
if (strlen($k_value) != 0) {
$v['value'] = $k_value;
if (strlen($k_value) != 0 || isset($_SESSION["as_$k"])) {
$v['value']['default_value'] = $k_value;
}
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' /></div>
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . intval($v['value']['max_length']) . '" value="' . $v['value']['default_value'] . '" ' . $cls . ' /></div>
</div>';
}
}
@ -750,17 +707,28 @@ $show_quick_help = $show['show'];
$has_error = '';
if (in_array('subject', $_SESSION['iserror'])) {
$has_error = 'has-error';
}?>
}
$red_star = '';
$validator = '';
if ($hesk_settings['require_subject'] == 1) {
$red_star = '<span class="important">*</span>';
$validator = 'data-error="' . htmlspecialchars($hesklang['enter_subject']) . '"" required';
}
?>
<div class="form-group <?php echo $has_error; ?>">
<label for="subject" class="col-sm-3 control-label"><?php echo $hesklang['subject']; ?><span
class="important">*</span></label>
<label for="subject" class="col-sm-3 control-label">
<?php
echo $hesklang['subject'];
echo $red_star;
?>
</label>
<div class="col-sm-9">
<span id="HeskSub"><input class="form-control" type="text" name="subject" id="subject" size="40" maxlength="40"
value="<?php if (isset($_SESSION['as_subject']) || isset($_GET['subject'])) {
echo stripslashes(hesk_input($_SESSION['as_subject']));
} ?>" placeholder="<?php echo htmlspecialchars($hesklang['subject']); ?>"
data-error="<?php echo htmlspecialchars($hesklang['enter_subject']); ?>"
required></span>
<?php echo $validator; ?>></span>
<div class="help-block with-errors"></div>
</div>
</div>
@ -768,16 +736,27 @@ $show_quick_help = $show['show'];
$has_error = '';
if (in_array('message', $_SESSION['iserror'])) {
$has_error = 'has-error';
} ?>
}
$red_star = '';
$validator = '';
if ($hesk_settings['require_message'] == 1) {
$red_star = '<span class="important">*</span>';
$validator = 'data-error="' . htmlspecialchars($hesklang['enter_message']) . '"" required';
}
?>
<div class="form-group <?php echo $has_error; ?>" id="message-group">
<label for="subject" class="col-sm-3 control-label"><?php echo $hesklang['message']; ?><span
class="important">*</span></label>
<label for="subject" class="col-sm-3 control-label">
<?php
echo $hesklang['message'];
echo $red_star;
?>
</label>
<div class="col-sm-9">
<span id="HeskMsg">
<textarea class="form-control htmlEditor" name="message" id="message" rows="12" cols="60"
placeholder="<?php echo htmlspecialchars($hesklang['message']); ?>"
data-error="<?php echo htmlspecialchars($hesklang['enter_message']); ?>"
required><?php if (isset($_SESSION['as_message'])) {
<?php echo $validator; ?>><?php if (isset($_SESSION['as_message'])) {
echo stripslashes(hesk_input($_SESSION['as_message']));
} ?></textarea>
</span>
@ -789,14 +768,12 @@ $show_quick_help = $show['show'];
/* custom fields AFTER comments */
foreach ($hesk_settings['custom_fields'] as $k => $v) {
if ($v['use'] && $v['place']) {
if ($v['use'] && $v['place'] == 1 && hesk_is_custom_field_in_category($k, $category)) {
if ($modsForHesk_settings['custom_field_setting']) {
$v['name'] = $hesklang[$v['name']];
}
// $v['req'] = $v['req'] ? '<font class="important">*</font>' : '';
// Staff doesn't need to fill in required custom fields
$v['req'] = '';
$v['req'] = $v['req'] == 2 ? '<span class="important">*</span>' : '';
if ($v['type'] == 'checkbox') {
$k_value = array();
@ -814,16 +791,11 @@ $show_quick_help = $show['show'];
switch ($v['type']) {
/* Radio box */
case 'radio':
//Clean up multiple dashes or whitespaces
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
echo '<div class="form-group"><label class="col-sm-3 control-label">' . $v['name'] . '</label><div align="left" class="col-sm-9">';
$options = explode('#HESK#', $v['value']);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
foreach ($options as $option) {
foreach ($v['value']['radio_options'] as $option) {
if (strlen($k_value) == 0 || $k_value == $option) {
$k_value = $option;
@ -832,6 +804,10 @@ $show_quick_help = $show['show'];
$checked = '';
}
//Clean up multiple dashes or whitespaces
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
echo '<label style="font-weight: normal;"><input type="radio" id="' . $formattedId . '" name="' . $k . '" value="' . $option . '" ' . $checked . ' ' . $cls . ' /> ' . $option . '</label><br>';
}
@ -840,25 +816,22 @@ $show_quick_help = $show['show'];
/* Select drop-down box */
case 'select':
//Clean up multiple dashes or whitespaces
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<div class="form-group"><label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
echo '<div class="form-group"><label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><select class="form-control" id="' . $formattedId . '" name="' . $k . '" ' . $cls . '>';
// Show "Click to select"?
$v['value'] = str_replace('{HESK_SELECT}', '', $v['value'], $num);
if ($num) {
if (!empty($v['value']['show_select'])) {
echo '<option value="">' . $hesklang['select'] . '</option>';
}
$options = explode('#HESK#', $v['value']);
foreach ($options as $option) {
foreach ($v['value']['select_options'] as $option) {
if ($k_value == $option) {
$k_value = $option;
$selected = 'selected="selected"';
@ -879,12 +852,9 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
echo '<div class="form-group"><label class="col-sm-3 control-label">' . $v['name'] . '</label><div align="left" class="col-sm-9">';
$options = explode('#HESK#', $v['value']);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
foreach ($options as $option) {
foreach ($v['value']['checkbox_options'] as $option) {
if (in_array($option, $k_value)) {
$checked = 'checked="checked"';
} else {
@ -902,15 +872,11 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
$size = explode('#', $v['value']);
$size[0] = empty($size[0]) ? 5 : intval($size[0]);
$size[1] = empty($size[1]) ? 30 : intval($size[1]);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><textarea class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" rows="' . $size[0] . '" cols="' . $size[1] . '" ' . $cls . '>' . $k_value . '</textarea></div>
<div class="col-sm-9"><textarea class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" rows="' . intval($v['value']['rows']) . '" cols="' . intval($v['value']['cols']) . '" ' . $cls . '>' . $k_value . '</textarea></div>
</div>';
break;
@ -927,51 +893,20 @@ $show_quick_help = $show['show'];
echo '
<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name:'].' '.$v['req'] . '</label>
<div class="col-sm-9">
<input type="text" class="datepicker form-control white-readonly ' . $cls . '" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40"
maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" readonly/>
<span class="help-block">' . $hesklang['date_format'] . '</span>
maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" readonly>
</div>
</div>';
break;
case 'multiselect':
//Clean up multiple dashes or whitespaces
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<div class="form-group"><label for="' . $v['name'] . '[]" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><select class="form-control" id="' . $formattedId . '" name="' . $k . '[]" ' . $cls . ' multiple>';
$options = explode('#HESK#', $v['value']);
foreach ($options as $option) {
if ($k_value == $option) {
$k_value = $option;
$selected = 'selected="selected"';
} else {
$selected = '';
}
echo '<option ' . $selected . '>' . $option . '</option>';
}
echo '</select>
<div class="btn-group" role="group">
<button type="button" class="btn btn-default" onclick="selectAll(\'' . $formattedId . '\')">'.$hesklang['select_all_title_case'].'</button>
<button type="button" class="btn btn-default" onclick="deselectAll(\'' . $formattedId . '\')">'.$hesklang['deselect_all_title_case'].'</button>
</div></div></div>';
break;
case 'email':
//Clean up multiple dashes or whitespaces
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
if (strlen($k_value) != 0) {
$v['value'] = $k_value;
}
@ -985,8 +920,8 @@ $show_quick_help = $show['show'];
echo '<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' /></div>
</div>';
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' '.$suggest.'></div>
</div><div id="'.$k.'_suggestions"></div>';
break;
@ -996,13 +931,9 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s_]/", "-", $formattedId);
if (strlen($k_value) != 0) {
$v['value'] = $k_value;
$v['value']['hidden_default_value'] = $k_value;
}
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<input type="hidden" class="form-control" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' />';
$hidden_cf_buffer .= '<input type="hidden" name="'.$k.'" value="'.$v['value']['hidden_default_value'].'">';
break;
case 'readonly':
@ -1029,15 +960,15 @@ $show_quick_help = $show['show'];
$formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
$formattedId = preg_replace("/[\s_]/", "-", $v['name']);
if (strlen($k_value) != 0) {
$v['value'] = $k_value;
if (strlen($k_value) != 0 || isset($_SESSION["as_$k"])) {
$v['value']['default_value'] = $k_value;
}
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
echo '<div class="form-group">
<label for="' . $v['name'] . '" class="col-sm-3 control-label">' . $v['name'] . '</label>
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . $v['maxlen'] . '" value="' . $v['value'] . '" ' . $cls . ' /></div>
<div class="col-sm-9"><input type="text" class="form-control" placeholder="' . htmlspecialchars($v['name']) . '" id="' . $formattedId . '" name="' . $k . '" size="40" maxlength="' . intval($v['value']['max_length']) . '" value="' . $v['value']['default_value'] . '" ' . $cls . ' /></div>
</div>';
}
}
@ -1145,6 +1076,7 @@ $show_quick_help = $show['show'];
<input type="hidden" id="latitude" name="latitude" value="E-0">
<input type="hidden" id="longitude" name="longitude" value="E-0">
<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
<input type="hidden" name="category" value="<?php echo $category; ?>">
<input type="submit" value="<?php echo $hesklang['sub_ticket']; ?>" class="btn btn-default">
</div>
</div>

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