You cannot select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
|
|
|
<?php
|
|
|
|
|
|
|
|
namespace BusinessLogic\Statuses;
|
|
|
|
|
|
|
|
|
|
|
|
class DefaultStatusForAction extends \BaseClass {
|
|
|
|
const NEW_TICKET = "IsNewTicketStatus";
|
|
|
|
const CLOSED_STATUS = "IsClosed";
|
|
|
|
const CLOSED_BY_CLIENT = "IsClosedByClient";
|
|
|
|
const CUSTOMER_REPLY = "IsCustomerReplyStatus";
|
|
|
|
const CLOSED_BY_STAFF = "IsStaffClosedOption";
|
|
|
|
const REOPENED_BY_STAFF = "IsStaffReopenedStatus";
|
|
|
|
const DEFAULT_STAFF_REPLY = "IsDefaultStaffReplyStatus";
|
|
|
|
const LOCKED_TICKET = "LockedTicketStatus";
|
|
|
|
const AUTOCLOSE_STATUS = "IsAutocloseOption";
|
|
|
|
|
|
|
|
static function getAll() {
|
|
|
|
return array(
|
|
|
|
self::NEW_TICKET,
|
|
|
|
self::CLOSED_STATUS,
|
|
|
|
self::CLOSED_BY_CLIENT,
|
|
|
|
self::CUSTOMER_REPLY,
|
|
|
|
self::CLOSED_BY_STAFF,
|
|
|
|
self::REOPENED_BY_STAFF,
|
|
|
|
self::DEFAULT_STAFF_REPLY,
|
|
|
|
self::LOCKED_TICKET,
|
|
|
|
self::AUTOCLOSE_STATUS
|
|
|
|
);
|
|
|
|
}
|
|
|
|
}
|