<?php
define('IN_SCRIPT',1);
define('HESK_PATH','../');
require(HESK_PATH . 'install/install_functions.inc.php');
require(HESK_PATH . 'hesk_settings.inc.php');
$showFinished = 'none';
$showInstructions = 'block';
if ($_GET['update'] == 1)
{
hesk_dbConnect();
$somethingRS = hesk_dbQuery("SHOW TABLES LIKE '".$hesk_settings['db_pfix']."statuses'");
$shouldBuildTable = ($somethingRS->num_rows == 0);
$showInstructions = 'none';
$showFinished = 'block';
if ($shouldBuildTable)
{
$showInstructions = 'none';
$showFinished = 'block';
//-- Need to do this since we are no longer restricted on IDs and we want an INT for proper INNER JOINs
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE COLUMN `status` `status` INT NOT NULL DEFAULT '0'");
hesk_dbQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (
`ID` INT NOT NULL,
`ShortNameContentKey` TEXT NOT NULL,
`TicketViewContentKey` TEXT NOT NULL,
`TextColor` TEXT NOT NULL,
`IsNewTicketStatus` BIT NOT NULL DEFAULT 0,
`IsClosed` BIT NOT NULL DEFAULT 0,
`IsClosedByClient` BIT NOT NULL DEFAULT 0,
`IsCustomerReplyStatus` BIT NOT NULL DEFAULT 0,
`IsStaffClosedOption` BIT NOT NULL DEFAULT 0,
`IsStaffReopenedStatus` BIT NOT NULL DEFAULT 0,
`IsDefaultStaffReplyStatus` BIT NOT NULL DEFAULT 0,
`LockedTicketStatus` BIT NOT NULL DEFAULT 0,
PRIMARY KEY (`ID`))");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (3, 'closed', 'closed', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
}
}
?>
< html >
< head >
< title > NuHesk 1.2.0 Install / Upgrade< / title >
< / head >
< body >
< div style = "display: <?php echo $showInstructions ; ?> " >
< h1 > Install / Upgrade NuHesk to 1.2.0< / h1 >
< h4 > < i > If you have not yet installed/updated HESK, please do so first before continuing; otherwise installation will < b > fail< / b > !< / i > < / h4 >
< br / >
< p > Please verify the database information below. Addtionally, ensure that the database user has CREATE permissions.< / p >
< p >< b > Database Host: </ b > <?php echo $hesk_settings [ 'db_host' ]; ?> </ p >
< p >< b > Database Name: </ b > <?php echo $hesk_settings [ 'db_name' ]; ?> </ p >
< p >< b > Database User: </ b > <?php echo $hesk_settings [ 'db_user' ]; ?> </ p >
< p >< b > Database Password: </ b > <?php echo $hesk_settings [ 'db_pass' ]; ?> </ p >
< p >< b > Database Prefix: </ b > <?php echo $hesk_settings [ 'db_pfix' ]; ?> </ p >
< a href = "?update=1" > Proceed with installation/upgrade< / a >
< / div >
< div style = "display: <?php echo $showFinished ; ?> " >
< h1 > Installation / Upgrade Finished< / h1 >
< p > The installation / upgrade of NuHesk has finished. You can now delete the < b > install</ b > directory and access the < a href = " <?php echo HESK_PATH . 'admin' ; ?> " > admin area</ a ></ p >
< / div >
< / body >
< / html >