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Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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captcheck
bootswatch
summernote
inline-attachment-viewing
353-ability-to-resend-response
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Mike Koch d1ae2a8009 Getting started on new ticket validator 7 vuotta sitten
admin Fix checkbox validator 7 vuotta sitten
api Getting started on new ticket validator 7 vuotta sitten
cron HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
css Update version, tweak login CSS to perform better on mobile 7 vuotta sitten
custom #5 Now custom blocks can be added to the homepage 10 vuotta sitten
fonts #42 Started on adding icons to areas of the help desk 10 vuotta sitten
img Add colorpicker for categories and statuses 8 vuotta sitten
inc Add reCAPTCHA scripts when required 7 vuotta sitten
install Forgot to update installModsForHesk 7 vuotta sitten
internal-api Moved everything that used to be on the sidebar to the side 7 vuotta sitten
js Fix checkbox validator 7 vuotta sitten
language/en Translate text 7 vuotta sitten
.gitignore Add users_online to repo 7 vuotta sitten
CONTRIBUTING.md Update CONTRIBUTING.md 9 vuotta sitten
LICENSE #257 Update README and LICENSE 9 vuotta sitten
README.md HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
apidoc.json More API fixes 9 vuotta sitten
build.php Bump to 3.0.3 7 vuotta sitten
calendar.php Udpate to FC 3, add jQuery 2 8 vuotta sitten
change_status.php HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
download_attachment.php HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
hesk_javascript.js Update to HESK 2.7.2 7 vuotta sitten
hesk_style.css Update hesk_style 8 vuotta sitten
hesk_style_RTL.css #136 Update javascript / CSS 9 vuotta sitten
index.php Fix checkbox validator 7 vuotta sitten
knowledgebase.php HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
print.php HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
reply_ticket.php Fix replying to ticket on customer side 8 vuotta sitten
submit_ticket.php Fix undefined index when submitting ticket as customer 7 vuotta sitten
suggest_articles.php HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
suggest_email.php HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
ticket.php HESK 2.7.0 RC1 -> Final changes 8 vuotta sitten
verifyemail.php #414 Replace ->fetch_assoc() with hesk_dbFetchAssoc() 8 vuotta sitten

README.md

Mods for HESK Number of Downloads Current Release Project Status

License Join the chat at https://gitter.im/mkoch227/Mods-for-HESK

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK