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93 lines
4.0 KiB
PHP
93 lines
4.0 KiB
PHP
<?php
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/**
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* @param $ticket_request CreateTicketForCustomerModel
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*/
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function create_ticket_for_customer($ticket_request, $hesk_settings, $modsForHesk_settings) {
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validate($ticket_request, false, $hesk_settings, $modsForHesk_settings);
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}
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/**
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* @param $ticket_request CreateTicketForCustomerModel
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* @param $staff bool
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* @return ValidationModel If errorKeys is empty, validation successful. Otherwise invalid ticket
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*/
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function validate($ticket_request, $staff, $hesk_settings, $modsForHesk_settings) {
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require_once('../email_validators.php');
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//require_once('../category/retriever.php');
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//require_once('../bans/retriever.php');
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$TICKET_PRIORITY_CRITICAL = 0;
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$validationModel = new ValidationModel();
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if ($ticket_request->name === NULL || $ticket_request->name == '') {
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$validationModel->errorKeys[] = 'NO_NAME';
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}
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if (hesk_validateEmail($ticket_request->email, $hesk_settings['multi_eml'], false)) {
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$validationModel->errorKeys[] = 'INVALID_OR_MISSING_EMAIL';
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}
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if (intval($ticket_request->category) === 0) {
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// TODO add support for invalid category ID
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$validationModel->errorKeys[] = 'NO_CATEGORY';
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}
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// Don't allow critical priority tickets
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if ($hesk_settings['cust_urgency'] && intval($ticket_request->priority) === $TICKET_PRIORITY_CRITICAL) {
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$validationModel->errorKeys[] = 'CRITICAL_PRIORITY_FORBIDDEN';
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}
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if ($hesk_settings['require_subject'] === 1 &&
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($ticket_request->subject === NULL || $ticket_request->subject === '')) {
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$validationModel->errorKeys[] = 'SUBJECT_REQUIRED';
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}
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if ($hesk_settings['require_message'] === 1 &&
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($ticket_request->message === NULL || $ticket_request->message === '')) {
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$validationModel->errorKeys[] = 'MESSAGE_REQUIRED';
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}
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foreach ($hesk_settings['custom_fields'] as $key => $value) {
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// TODO Only check categories that apply to this custom field
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if ($value['use'] == 1 && hesk_is_custom_field_in_category($key, intval($ticket_request->category))) {
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$custom_field_value = $ticket_request->customFields[$key];
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if (empty($custom_field_value)) {
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$validationModel->errorKeys[] = 'CUSTOM_FIELD_' . $key . '_INVALID::NO_VALUE';
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continue;
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}
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switch($v['type']) {
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case 'date':
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if (!preg_match("/^[0-9]{4}-(0[1-9]|1[0-2])-(0[1-9]|[1-2][0-9]|3[0-1])$/", $custom_field_value)) {
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$validationModel->errorKeys[] = 'CUSTOM_FIELD_' . $key . '_INVALID::INVALID_DATE';
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} else {
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// Actually validate based on range
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$date = strtotime($custom_field_value . ' t00:00:00');
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$dmin = strlen($value['value']['dmin']) ? strtotime($value['value']['dmin'] . ' t00:00:00') : false;
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$dmax = strlen($value['value']['dmax']) ? strtotime($value['value']['dmax'] . ' t00:00:00') : false;
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if ($dmin && $dmin > $date) {
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$validationModel->errorKeys[] = 'CUSTOM_FIELD_' . $key . '_INVALID::DATE_BEFORE_MIN::MIN-' . $dmin . '::ENTERED-' . $date;
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} elseif ($dmax && $dmax < $date) {
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$validationModel->errorKeys[] = 'CUSTOM_FIELD_' . $key . '_INVALID::DATE_AFTER_MAX::MAX-' . $dmax . '::ENTERED-' . $date;
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}
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}
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break;
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case 'email':
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if (!hesk_validateEmail($custom_field_value, $value['value']['multiple'], false)) {
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$validationModel->errorKeys[] = 'CUSTOM_FIELD_' . $key . '_INVALID::INVALID_OR_MISSING_EMAIL';
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}
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break;
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}
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}
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}
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// TODO Check bans (email only; don't check IP on REST requests as they'll most likely be sent via servers)
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// TODO submit_ticket.php:320-322
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// TODO Check if we're at the max number of tickets
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// TODO submit_ticket.php:325-334
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return $validationModel;
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} |