Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
define('IN_SCRIPT', 1);
define('HESK_PATH', '../');
define('VALIDATOR', 1);
define('PAGE_TITLE', 'ADMIN_USERS');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
require(HESK_PATH . 'inc/profile_functions.inc.php');
require(HESK_PATH . 'inc/mail_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
/* Check permissions for this feature */
hesk_checkPermission('can_man_users');
/* Possible user features */
$hesk_settings['features'] = hesk_getFeatureArray();
$modsForHesk_settings = mfh_getSettings();
$calendar_view_array = array(
'month' => 0,
'agendaWeek' => 1,
'agendaDay' => 2,
);
$default_view = $calendar_view_array[$modsForHesk_settings['default_calendar_view']];
/* Set default values */
$default_userdata = array(
// Profile info
'name' => '',
'email' => '',
'cleanpass' => '',
'user' => '',
'autoassign' => 'Y',
// Signature
'signature' => '',
// Permissions
'isadmin' => 1,
'active' => 1,
'categories' => array('1'),
'features' => array('can_view_tickets', 'can_reply_tickets', 'can_change_cat', 'can_assign_self', 'can_view_unassigned', 'can_view_online'),
// Preferences
'afterreply' => 0,
// Defaults
'autostart' => 1,
'notify_customer_new' => 1,
'notify_customer_reply' => 1,
'show_suggested' => 1,
'autoreload' => 0,
'default_calendar_view' => $default_view,
// Notifications
'notify_new_unassigned' => 1,
'notify_new_my' => 1,
'notify_reply_unassigned' => 1,
'notify_reply_my' => 1,
'notify_assigned' => 1,
'notify_note' => 1,
'notify_pm' => 1,
'notify_note_unassigned' => 1,
'notify_overdue_unassigned' => 0,
);
/* A list of all categories */
$orderBy = $modsForHesk_settings['category_order_column'];
$hesk_settings['categories'] = array();
$res = hesk_dbQuery('SELECT `id`,`name` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'categories` ORDER BY `' . $orderBy . '` ASC');
while ($row = hesk_dbFetchAssoc($res)) {
if (hesk_okCategory($row['id'], 0)) {
$hesk_settings['categories'][$row['id']] = $row['name'];
}
}
/* Non-admin users may not create users with more permissions than they have */
if (!$_SESSION['isadmin']) {
/* Can't create admin users */
if (isset($_POST['isadmin'])) {
unset($_POST['isadmin']);
}
/* Can only add features he/she has access to */
$hesk_settings['features'] = array_intersect(explode(',', $_SESSION['heskprivileges']), $hesk_settings['features']);
/* Can user modify auto-assign setting? */
if ($hesk_settings['autoassign'] && (!hesk_checkPermission('can_assign_self', 0) || !hesk_checkPermission('can_assign_others', 0))) {
$hesk_settings['autoassign'] = 0;
}
}
/* Use any set values, default otherwise */
foreach ($default_userdata as $k => $v) {
if (!isset($_SESSION['userdata'][$k])) {
$_SESSION['userdata'][$k] = $v;
}
}
$_SESSION['userdata'] = hesk_stripArray($_SESSION['userdata']);
/* What should we do? */
if ($action = hesk_REQUEST('a')) {
if ($action == 'reset_form') {
$_SESSION['edit_userdata'] = TRUE;
header('Location: ./manage_users.php');
} elseif ($action == 'edit') {
edit_user();
} elseif (defined('HESK_DEMO')) {
hesk_process_messages($hesklang['ddemo'], 'manage_users.php', 'NOTICE');
} elseif ($action == 'new') {
new_user();
} elseif ($action == 'save') {
update_user();
} elseif ($action == 'remove') {
remove();
} elseif ($action == 'autoassign') {
toggle_autoassign();
} elseif ($action == 'active') {
toggle_active();
} else {
hesk_error($hesklang['invalid_action']);
}
} else {
/* If one came from the Edit page make sure we reset user values */
if (isset($_SESSION['save_userdata'])) {
$_SESSION['userdata'] = $default_userdata;
unset($_SESSION['save_userdata']);
}
if (isset($_SESSION['edit_userdata'])) {
$_SESSION['userdata'] = $default_userdata;
unset($_SESSION['edit_userdata']);
}
/* Print header */
require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
<section class="content">
<?php hesk_handle_messages(); ?>
<script language="Javascript" type="text/javascript"><!--
function confirm_delete() {
if (confirm('<?php echo addslashes($hesklang['sure_remove_user']); ?>')) {
return true;
}
else {
return false;
}
}
//-->
</script>
<div class="box collapsed-box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['add_user']; ?>
<a href="javascript:void(0)" onclick="javascript:alert('<?php echo hesk_makeJsString($hesklang['users_intro']); ?>')">
<i class="fa fa-question-circle settingsquestionmark"></i>
</a>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-plus"></i>
</button>
</div>
</div>
<div class="box-body">
<?php echo $hesklang['req_marked_with']; ?> <span class="red">*</span>
<form data-toggle="validator" name="form1" method="post" action="manage_users.php" class="form-horizontal" role="form">
<?php hesk_profile_tab('userdata', false, 'create_user'); ?>
</form>
</div>
</div>
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['manage_users']; ?>
<a href="javascript:void(0)" onclick="javascript:alert('<?php echo hesk_makeJsString($hesklang['users_intro']); ?>')">
<i class="fa fa-question-circle settingsquestionmark"></i>
</a>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<table class="table table-hover">
<tr>
<th><b><i><?php echo $hesklang['name']; ?></i></b></th>
<th><b><i><?php echo $hesklang['email']; ?></i></b></th>
<th><b><i><?php echo $hesklang['username']; ?></i></b></th>
<th><b><i><?php echo $hesklang['permission_template']; ?></i></b></th>
<?php
/* Is user rating enabled? */
if ($hesk_settings['rating']) {
?>
<th><b><i><?php echo $hesklang['rating']; ?></i></b></th>
<?php
}
?>
<th><b><i>&nbsp;<?php echo $hesklang['opt']; ?>&nbsp;</i></b></th>
</tr>
<!-- I can't get this block to tab over without breaking, so it will be awkwardly sticking out for now :( -->
<?php
$res = hesk_dbQuery('SELECT * FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'users` ORDER BY `name` ASC');
$i = 1;
$cannot_manage = array();
while ($myuser = hesk_dbFetchAssoc($res)) {
if (!compare_user_permissions($myuser['id'], $myuser['isadmin'], explode(',', $myuser['categories']), explode(',', $myuser['heskprivileges']))) {
$cannot_manage[$myuser['id']] = array('name' => $myuser['name'], 'user' => $myuser['user'], 'email' => $myuser['email']);
continue;
}
if (isset($_SESSION['seluser']) && $myuser['id'] == $_SESSION['seluser']) {
$color = 'admin_green';
unset($_SESSION['seluser']);
} else {
$color = $i ? 'admin_white' : 'admin_gray';
}
$tmp = $i ? 'White' : 'Blue';
$style = 'class="option' . $tmp . 'OFF" onmouseover="this.className=\'option' . $tmp . 'ON\'" onmouseout="this.className=\'option' . $tmp . 'OFF\'"';
$i = $i ? 0 : 1;
/* User online? */
if ($hesk_settings['online']) {
if (isset($hesk_settings['users_online'][$myuser['id']])) {
$myuser['name'] = '<i class="fa fa-circle green" data-toggle="tooltip" data-placement="top" title="' . $hesklang['online'] . '"></i> ' . $myuser['name'];
} else {
$myuser['name'] = '<i class="fa fa-circle gray" data-toggle="tooltip" data-placement="top" title="' . $hesklang['offline'] . '"></i> ' . $myuser['name'];
}
}
/* To edit yourself go to "Profile" page, not here. */
if ($myuser['id'] == $_SESSION['id']) {
$edit_code = '<a href="profile.php"><i class="fa fa-pencil icon-link orange" data-toggle="tooltip" data-placement="top" title="' . $hesklang['edit'] . '"></i></a>';
} elseif ($myuser['id'] == 1) {
$edit_code = ' <img src="../img/blank.gif" width="16" height="16" alt="" style="padding:3px;border:none;" />';
} else {
$edit_code = '<a href="manage_users.php?a=edit&amp;id=' . $myuser['id'] . '"><i class="fa fa-pencil icon-link orange" data-toggle="tooltip" data-placement="top" title="' . $hesklang['edit'] . '"></i></a>';
}
if ($myuser['isadmin']) {
$myuser['isadmin'] = '<font class="open">' . $hesklang['yes'] . '</font>';
} else {
$myuser['isadmin'] = '<font class="resolved">' . $hesklang['no'] . '</font>';
}
/* Deleting user with ID 1 (default administrator) is not allowed. Also don't allow the logged in user to be deleted or inactivated */
if ($myuser['id'] == 1 || $myuser['id'] == $_SESSION['id']) {
$remove_code = ' <img src="../img/blank.gif" width="16" height="16" alt="" style="padding:3px;border:none;" />';
} else {
$remove_code = ' <a href="manage_users.php?a=remove&amp;id=' . $myuser['id'] . '&amp;token=' . hesk_token_echo(0) . '" onclick="return confirm_delete();"><i class="fa fa-times icon-link red" data-toggle="tooltip" data-placement="top" title="' . $hesklang['delete'] . '"></i></a>';
}
/* Is auto assign enabled? */
if ($hesk_settings['autoassign']) {
if ($myuser['autoassign']) {
$autoassign_code = '<a href="manage_users.php?a=autoassign&amp;s=0&amp;id=' . $myuser['id'] . '&amp;token=' . hesk_token_echo(0) . '"><i class="fa fa-bolt icon-link orange" data-toggle="tooltip" data-placement="top" title="' . $hesklang['aaon'] . '"></i></a>';
} else {
$autoassign_code = '<a href="manage_users.php?a=autoassign&amp;s=1&amp;id=' . $myuser['id'] . '&amp;token=' . hesk_token_echo(0) . '"><i class="fa fa-bolt icon-link gray" data-toggle="tooltip" data-placement="top" title="' . $hesklang['aaoff'] . '"></i></a>';
}
} else {
$autoassign_code = '';
}
$activeMarkup = '';
if ($myuser['id'] != $_SESSION['id'] && $myuser['id'] != 1) {
/* Is the user active? */
if ($myuser['active']) {
$activeMarkup = '<a href="manage_users.php?a=active&amp;s=0&amp;id=' . $myuser['id'] . '&amp;token=' . hesk_token_echo(0) . '"><i class="fa fa-user icon-link green" data-toggle="tooltip" data-placement="top" title="' . $hesklang['disable_user'] . '"></i></a>';
} else {
$activeMarkup = '<a href="manage_users.php?a=active&amp;s=1&amp;id=' . $myuser['id'] . '&amp;token=' . hesk_token_echo(0) . '"><i class="fa fa-user icon-link gray" data-toggle="tooltip" data-placement="top" title="' . $hesklang['enable_user'] . '"></i></a>';
}
}
$templateName = $hesklang['custom'];
if ($myuser['permission_template'] != -1) {
$result = hesk_dbQuery("SELECT `name` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates` WHERE `id` = " . intval($myuser['permission_template']));
$row = hesk_dbFetchAssoc($result);
$templateName = $row['name'];
}
echo <<<EOC
<tr>
<td>$myuser[name]</td>
<td><a href="mailto:$myuser[email]">$myuser[email]</a></td>
<td>$myuser[user]</td>
<td>$templateName</td>
EOC;
if ($hesk_settings['rating']) {
$alt = $myuser['rating'] ? sprintf($hesklang['rated'], sprintf("%01.1f", $myuser['rating']), ($myuser['ratingneg'] + $myuser['ratingpos'])) : $hesklang['not_rated'];
echo '<td><img src="../img/star_' . (hesk_round_to_half($myuser['rating']) * 10) . '.png" width="85" height="16" alt="' . $alt . '" data-toggle="tooltip" data-placement="top" title="' . $alt . '" border="0" style="vertical-align:text-bottom" />&nbsp;</td>';
}
echo <<<EOC
<td>$autoassign_code $edit_code $remove_code $activeMarkup</td>
</tr>
EOC;
} // End while
?>
</table>
<?php if ($hesk_settings['online']) {
echo '&nbsp;&nbsp;&nbsp;<i class="fa fa-circle green"></i> ' . $hesklang['online'] . ' &nbsp;&nbsp;&nbsp; <i class="fa fa-circle gray"></i> ' . $hesklang['offline'];
} ?>
</div>
</div>
<script language="Javascript" type="text/javascript"><!--
hesk_checkPassword(document.form1.newpass.value);
//-->
</script>
</section>
<?php
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
} // End else
/*** START FUNCTIONS ***/
function compare_user_permissions($compare_id, $compare_isadmin, $compare_categories, $compare_features)
{
global $hesk_settings;
/* Comparing myself? */
if ($compare_id == $_SESSION['id']) {
return true;
}
/* Admins have full access, no need to compare */
if ($_SESSION['isadmin']) {
return true;
} elseif ($compare_isadmin) {
return false;
}
/* Compare categories */
foreach ($compare_categories as $catid) {
if (!array_key_exists($catid, $hesk_settings['categories'])) {
return false;
}
}
/* Compare features */
foreach ($compare_features as $feature) {
if (!in_array($feature, $hesk_settings['features'])) {
return false;
}
}
return true;
} // END compare_user_permissions()
function edit_user()
{
global $hesk_settings, $hesklang, $default_userdata;
$id = intval(hesk_GET('id')) or hesk_error("$hesklang[int_error]: $hesklang[no_valid_id]");
/* To edit self fore using "Profile" page */
if ($id == $_SESSION['id']) {
hesk_process_messages($hesklang['eyou'], 'profile.php', 'NOTICE');
}
if ($id == 1) {
hesk_process_messages($hesklang['cant_edit_admin'], './manage_users.php');
}
$_SESSION['edit_userdata'] = TRUE;
if (!isset($_SESSION['save_userdata'])) {
$res = hesk_dbQuery("SELECT *,`heskprivileges` AS `features`, `active`
FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `id`='" . intval($id) . "' LIMIT 1");
$_SESSION['userdata'] = hesk_dbFetchAssoc($res);
/* Store original username for display until changes are saved successfully */
$_SESSION['original_user'] = $_SESSION['userdata']['user'];
/* A few variables need special attention... */
if ($_SESSION['userdata']['isadmin']) {
$_SESSION['userdata']['features'] = $default_userdata['features'];
$_SESSION['userdata']['categories'] = $default_userdata['categories'];
} else {
$_SESSION['userdata']['features'] = explode(',', $_SESSION['userdata']['features']);
$_SESSION['userdata']['categories'] = explode(',', $_SESSION['userdata']['categories']);
}
$_SESSION['userdata']['cleanpass'] = '';
}
/* Make sure we have permission to edit this user */
if (!compare_user_permissions($id, $_SESSION['userdata']['isadmin'], $_SESSION['userdata']['categories'], $_SESSION['userdata']['features'])) {
hesk_process_messages($hesklang['npea'], 'manage_users.php');
}
/* Print header */
require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
/* Print main manage users page */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
<ol class="breadcrumb">
<li><a href="manage_users.php"><?php echo $hesklang['manage_users']; ?></a></li>
<li class="active"><?php echo $hesklang['editing_user'] . ' ' . $_SESSION['original_user']; ?></li>
</ol>
<section class="content">
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['editing_user'] . ' <b>' . $_SESSION['original_user'] . '</b>'; ?>
</h1>
</div>
<div class="box-body">
<?php
/* This will handle error, success and notice messages */
hesk_handle_messages();
?>
<h6><?php echo $hesklang['req_marked_with']; ?> <span class="important">*</span></h6>
<form role="form" class="form-horizontal" name="form1" method="post" action="manage_users.php">
<?php hesk_profile_tab('userdata', false, 'edit_user'); ?>
</form>
<script language="Javascript" type="text/javascript"><!--
hesk_checkPassword(document.form1.newpass.value);
//-->
</script>
</div>
</div>
</section>
<?php
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
} // End edit_user()
function new_user()
{
global $hesk_settings, $hesklang;
/* A security check */
hesk_token_check('POST');
$myuser = hesk_validateUserInfo();
/* Categories and Features will be stored as a string */
$myuser['categories'] = implode(',', $myuser['categories']);
$myuser['features'] = implode(',', $myuser['features']);
/* Check for duplicate usernames */
$result = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `user` = '" . hesk_dbEscape($myuser['user']) . "' LIMIT 1");
if (hesk_dbNumRows($result) != 0) {
hesk_process_messages($hesklang['duplicate_user'], 'manage_users.php');
}
/* Admins will have access to all features and categories */
if ($myuser['isadmin']) {
$myuser['categories'] = '';
$myuser['features'] = '';
}
hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` (
`user`,
`pass`,
`isadmin`,
`name`,
`email`,
`signature`,
`categories`,
`autoassign`,
`heskprivileges`,
`afterreply`,
`autostart`,
`autoreload`,
`notify_customer_new`,
`notify_customer_reply`,
`show_suggested`,
`notify_new_unassigned`,
`notify_new_my`,
`notify_reply_unassigned`,
`notify_reply_my`,
`notify_assigned`,
`notify_pm`,
`notify_note`,
`notify_note_unassigned`,
`notify_overdue_unassigned`,
`permission_template`,
`default_calendar_view`) VALUES (
'" . hesk_dbEscape($myuser['user']) . "',
'" . hesk_dbEscape($myuser['pass']) . "',
'" . intval($myuser['isadmin']) . "',
'" . hesk_dbEscape($myuser['name']) . "',
'" . hesk_dbEscape($myuser['email']) . "',
'" . hesk_dbEscape($myuser['signature']) . "',
'" . hesk_dbEscape($myuser['categories']) . "',
'" . intval($myuser['autoassign']) . "',
'" . hesk_dbEscape($myuser['features']) . "',
'" . ($myuser['afterreply']) . "' ,
'" . ($myuser['autostart']) . "' ,
'" . ($myuser['autoreload']) . "' ,
'" . ($myuser['notify_customer_new']) . "' ,
'" . ($myuser['notify_customer_reply']) . "' ,
'" . ($myuser['show_suggested']) . "' ,
'" . ($myuser['notify_new_unassigned']) . "' ,
'" . ($myuser['notify_new_my']) . "' ,
'" . ($myuser['notify_reply_unassigned']) . "' ,
'" . ($myuser['notify_reply_my']) . "' ,
'" . ($myuser['notify_assigned']) . "' ,
'" . ($myuser['notify_pm']) . "',
'" . ($myuser['notify_note']) . "',
'" . ($myuser['notify_note_unassigned']) . "',
'" . ($myuser['notify_overdue_unassigned']) . "',
" . intval($myuser['template']) . ",
" . intval($myuser['default_calendar_view']) . ")");
$_SESSION['seluser'] = hesk_dbInsertID();
unset($_SESSION['userdata']);
hesk_process_messages(sprintf($hesklang['user_added_success'], $myuser['user'], $myuser['cleanpass']), './manage_users.php', 'SUCCESS');
} // End new_user()
function update_user()
{
global $hesk_settings, $hesklang;
/* A security check */
hesk_token_check('POST');
$_SESSION['save_userdata'] = TRUE;
$tmp = intval(hesk_POST('userid')) or hesk_error("$hesklang[int_error]: $hesklang[no_valid_id]");
/* To edit self fore using "Profile" page */
if ($tmp == $_SESSION['id']) {
hesk_process_messages($hesklang['eyou'], 'profile.php', 'NOTICE');
}
$_SERVER['PHP_SELF'] = './manage_users.php?a=edit&id=' . $tmp;
$myuser = hesk_validateUserInfo(0, $_SERVER['PHP_SELF']);
$myuser['id'] = $tmp;
/* Only active users can be assigned tickets. Also turn off all notifications */
if (!$myuser['active']) {
$myuser['autoassign'] = 0;
$myuser['notify_new_unassigned'] = 0;
$myuser['notify_new_my'] = 0;
$myuser['notify_reply_unassigned'] = 0;
$myuser['notify_reply_my'] = 0;
$myuser['notify_assigned'] = 0;
$myuser['notify_pm'] = 0;
$myuser['notify_note'] = 0;
$myuser['notify_note_unassigned'] = 0;
$myuser['notify_overdue_unassigned'] = 0;
}
/* Check for duplicate usernames */
$res = hesk_dbQuery("SELECT `id`,`isadmin`,`categories`,`heskprivileges` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `user` = '" . hesk_dbEscape($myuser['user']) . "' LIMIT 1");
if (hesk_dbNumRows($res) == 1) {
$tmp = hesk_dbFetchAssoc($res);
/* Duplicate? */
if ($tmp['id'] != $myuser['id']) {
hesk_process_messages($hesklang['duplicate_user'], $_SERVER['PHP_SELF']);
}
/* Do we have permission to edit this user? */
if (!compare_user_permissions($tmp['id'], $tmp['isadmin'], explode(',', $tmp['categories']), explode(',', $tmp['heskprivileges']))) {
hesk_process_messages($hesklang['npea'], 'manage_users.php');
}
}
/* Admins will have access to all features and categories */
if ($myuser['isadmin']) {
$myuser['categories'] = '';
$myuser['features'] = '';
} /* Not admin */
else {
/* Categories and Features will be stored as a string */
$myuser['categories'] = implode(',', $myuser['categories']);
$myuser['features'] = implode(',', $myuser['features']);
/* Unassign tickets from categories that the user had access before but doesn't anymore */
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `owner`=0 WHERE `owner`='" . intval($myuser['id']) . "' AND `category` NOT IN (" . $myuser['categories'] . ")");
}
// Find the list of categories they are manager of. If they no longer have access to the category, revoke their manager permission.
if ($myuser['isadmin']) {
// Admins can't be managers
hesk_dbQuery('UPDATE `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'categories` SET `manager` = 0 WHERE `manager` = ' . intval($myuser['id']));
} else {
$currentCatRs = hesk_dbQuery("SELECT `categories` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `id` = '" . intval($myuser['id']) . "' LIMIT 1");
$rowOfCategories = hesk_dbFetchAssoc($currentCatRs);
$cats = $rowOfCategories['categories'];
$currentCategories = explode(',', $cats);
$newCategories = explode(',', $myuser['categories']);
// If any any elements are in current but not in new, add them to the revoke array
$revokeCats = array();
foreach ($currentCategories as $currentCategory) {
if (!in_array($currentCategory, $newCategories) && $currentCategory != '') {
array_push($revokeCats, $currentCategory);
}
}
if (count($revokeCats) > 0) {
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `manager` = 0 WHERE `id` IN (" . implode(',', $revokeCats) . ")");
}
}
hesk_dbQuery(
"UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET
`user`='" . hesk_dbEscape($myuser['user']) . "',
`name`='" . hesk_dbEscape($myuser['name']) . "',
`email`='" . hesk_dbEscape($myuser['email']) . "',
`signature`='" . hesk_dbEscape($myuser['signature']) . "'," . (isset($myuser['pass']) ? "`pass`='" . hesk_dbEscape($myuser['pass']) . "'," : '') . "
`categories`='" . hesk_dbEscape($myuser['categories']) . "',
`isadmin`='" . intval($myuser['isadmin']) . "',
`active`='" . intval($myuser['active']) . "',
`autoassign`='" . intval($myuser['autoassign']) . "',
`heskprivileges`='" . hesk_dbEscape($myuser['features']) . "',
`afterreply`='" . ($myuser['afterreply']) . "' ,
`autostart`='" . ($myuser['autostart']) . "' ,
`autoreload`='" . ($myuser['autoreload']) . "' ,
`notify_customer_new`='" . ($myuser['notify_customer_new']) . "' ,
`notify_customer_reply`='" . ($myuser['notify_customer_reply']) . "' ,
`show_suggested`='" . ($myuser['show_suggested']) . "' ,
`notify_new_unassigned`='" . ($myuser['notify_new_unassigned']) . "' ,
`notify_new_my`='" . ($myuser['notify_new_my']) . "' ,
`notify_reply_unassigned`='" . ($myuser['notify_reply_unassigned']) . "' ,
`notify_reply_my`='" . ($myuser['notify_reply_my']) . "' ,
`notify_assigned`='" . ($myuser['notify_assigned']) . "' ,
`notify_pm`='" . ($myuser['notify_pm']) . "',
`notify_note`='" . ($myuser['notify_note']) . "',
`notify_note_unassigned`='" . ($myuser['notify_note_unassigned']) . "',
`notify_overdue_unassigned`='" . ($myuser['notify_overdue_unassigned']) . "',
`permission_template`=" . intval($myuser['template']) . ",
`default_calendar_view`=" . intval($myuser['default_calendar_view']) . "
WHERE `id`='" . intval($myuser['id']) . "'");
// If they are now inactive, remove any manager rights
if (!$myuser['active']) {
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `manager` = 0 WHERE `manager` = " . intval($myuser['id']));
}
unset($_SESSION['save_userdata']);
unset($_SESSION['userdata']);
hesk_process_messages($hesklang['user_profile_updated_success'], $_SERVER['PHP_SELF'], 'SUCCESS');
} // End update_profile()
function hesk_validateUserInfo($pass_required = 1, $redirect_to = './manage_users.php')
{
global $hesk_settings, $hesklang;
$hesk_error_buffer = '';
$myuser['name'] = hesk_input(hesk_POST('name')) or $hesk_error_buffer .= '<li>' . $hesklang['enter_real_name'] . '</li>';
$myuser['email'] = hesk_validateEmail(hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer .= '<li>' . $hesklang['enter_valid_email'] . '</li>';
$myuser['user'] = hesk_input(hesk_POST('user')) or $hesk_error_buffer .= '<li>' . $hesklang['enter_username'] . '</li>';
$myuser['isadmin'] = hesk_POST('template') == '1' ? 1 : 0;
$myuser['template'] = hesk_POST('template');
$myuser['signature'] = hesk_input(hesk_POST('signature'));
$myuser['autoassign'] = hesk_POST('autoassign') == 'Y' ? 1 : 0;
$myuser['active'] = empty($_POST['active']) ? 0 : 1;
$myuser['can_change_notification_settings'] = empty($_POST['can_change_notification_settings']) ? 0 : 1;
/* If it's not admin at least one category and fature is required */
$myuser['categories'] = array();
$myuser['features'] = array();
if ($myuser['isadmin'] == 0) {
if (empty($_POST['categories']) || !is_array($_POST['categories'])) {
$hesk_error_buffer .= '<li>' . $hesklang['asign_one_cat'] . '</li>';
} else {
foreach ($_POST['categories'] as $tmp) {
if (is_array($tmp)) {
continue;
}
if ($tmp = intval($tmp)) {
$myuser['categories'][] = $tmp;
}
}
}
if (empty($_POST['features']) || !is_array($_POST['features'])) {
$hesk_error_buffer .= '<li>' . $hesklang['asign_one_feat'] . '</li>';
} else {
foreach ($_POST['features'] as $tmp) {
if (in_array($tmp, $hesk_settings['features'])) {
$myuser['features'][] = $tmp;
}
}
}
}
if (strlen($myuser['signature']) > 1000) {
$hesk_error_buffer .= '<li>' . $hesklang['signature_long'] . '</li>';
}
/* Password */
$myuser['cleanpass'] = '';
$newpass = hesk_input(hesk_POST('newpass'));
$passlen = strlen($newpass);
if ($pass_required || $passlen > 0) {
/* At least 5 chars? */
if ($passlen < 5) {
$hesk_error_buffer .= '<li>' . $hesklang['password_not_valid'] . '</li>';
} /* Check password confirmation */
else {
$newpass2 = hesk_input(hesk_POST('newpass2'));
if ($newpass != $newpass2) {
$hesk_error_buffer .= '<li>' . $hesklang['passwords_not_same'] . '</li>';
} else {
$myuser['pass'] = hesk_Pass2Hash($newpass);
$myuser['cleanpass'] = $newpass;
}
}
}
/* After reply */
$myuser['afterreply'] = intval(hesk_POST('afterreply'));
if ($myuser['afterreply'] != 1 && $myuser['afterreply'] != 2) {
$myuser['afterreply'] = 0;
}
// Defaults
$myuser['autostart'] = isset($_POST['autostart']) ? 1 : 0;
$myuser['notify_customer_new'] = isset($_POST['notify_customer_new']) ? 1 : 0;
$myuser['notify_customer_reply'] = isset($_POST['notify_customer_reply']) ? 1 : 0;
$myuser['show_suggested'] = isset($_POST['show_suggested']) ? 1 : 0;
$myuser['autoreload'] = isset($_POST['autoreload']) ? 1 : 0;
if ($myuser['autoreload']) {
$myuser['autoreload'] = intval(hesk_POST('reload_time'));
if (hesk_POST('secmin') == 'min') {
$myuser['autoreload'] *= 60;
}
if ($myuser['autoreload'] < 0 || $myuser['autoreload'] > 65535) {
$myuser['autoreload'] = 30;
}
}
$myuser['default_calendar_view'] = hesk_POST('default-calendar-view', 0);
/* Notifications */
$myuser['notify_new_unassigned'] = empty($_POST['notify_new_unassigned']) ? 0 : 1;
$myuser['notify_new_my'] = empty($_POST['notify_new_my']) ? 0 : 1;
$myuser['notify_reply_unassigned'] = empty($_POST['notify_reply_unassigned']) ? 0 : 1;
$myuser['notify_reply_my'] = empty($_POST['notify_reply_my']) ? 0 : 1;
$myuser['notify_assigned'] = empty($_POST['notify_assigned']) ? 0 : 1;
$myuser['notify_note'] = empty($_POST['notify_note']) ? 0 : 1;
$myuser['notify_pm'] = empty($_POST['notify_pm']) ? 0 : 1;
$myuser['notify_note_unassigned'] = empty($_POST['notify_note_unassigned']) ? 0 : 1;
$myuser['notify_overdue_unassigned'] = empty($_POST['notify_overdue_unassigned']) ? 0 : 1;
/* Save entered info in session so we don't loose it in case of errors */
$_SESSION['userdata'] = $myuser;
/* Any errors */
if (strlen($hesk_error_buffer)) {
if ($myuser['isadmin']) {
// Preserve default staff data for the form
global $default_userdata;
$_SESSION['userdata']['features'] = $default_userdata['features'];
$_SESSION['userdata']['categories'] = $default_userdata['categories'];
}
$hesk_error_buffer = $hesklang['rfm'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>';
hesk_process_messages($hesk_error_buffer, $redirect_to);
}
// "can_unban_emails" feature also enables "can_ban_emails"
if (in_array('can_unban_emails', $myuser['features']) && !in_array('can_ban_emails', $myuser['features'])) {
$myuser['features'][] = 'can_ban_emails';
}
return $myuser;
} // End hesk_validateUserInfo()
function remove()
{
global $hesk_settings, $hesklang;
/* A security check */
hesk_token_check();
$myuser = intval(hesk_GET('id')) or hesk_error($hesklang['no_valid_id']);
/* You can't delete the default user */
if ($myuser == 1) {
hesk_process_messages($hesklang['cant_del_admin'], './manage_users.php');
}
/* You can't delete your own account (the one you are logged in) */
if ($myuser == $_SESSION['id']) {
hesk_process_messages($hesklang['cant_del_own'], './manage_users.php');
}
// Revoke manager rights
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `manager` = 0 WHERE `manager` = " . intval($myuser));
/* Un-assign all tickets for this user */
$res = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `owner`=0 WHERE `owner`='" . intval($myuser) . "'");
/* Delete user info */
$res = hesk_dbQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `id`='" . intval($myuser) . "'");
if (hesk_dbAffectedRows() != 1) {
hesk_process_messages($hesklang['int_error'] . ': ' . $hesklang['user_not_found'], './manage_users.php');
}
hesk_process_messages($hesklang['sel_user_removed'], './manage_users.php', 'SUCCESS');
} // End remove()
function toggle_autoassign()
{
global $hesk_settings, $hesklang;
/* A security check */
hesk_token_check();
$myuser = intval(hesk_GET('id')) or hesk_error($hesklang['no_valid_id']);
$_SESSION['seluser'] = $myuser;
if (intval(hesk_GET('s'))) {
$autoassign = 1;
$tmp = $hesklang['uaaon'];
} else {
$autoassign = 0;
$tmp = $hesklang['uaaoff'];
}
/* Update auto-assign settings */
$res = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `autoassign`='{$autoassign}' WHERE `id`='" . intval($myuser) . "'");
if (hesk_dbAffectedRows() != 1) {
hesk_process_messages($hesklang['int_error'] . ': ' . $hesklang['user_not_found'], './manage_users.php');
}
hesk_process_messages($tmp, './manage_users.php', 'SUCCESS');
} // End toggle_autoassign()
function toggle_active()
{
global $hesk_settings, $hesklang;
/* Security check */
hesk_token_check();
$myuser = intval(hesk_GET('id')) or hesk_error($hesklang['no_valid_id']);
$_SESSION['seluser'] = $myuser;
if (intval($myuser) == $_SESSION['id']) {
//-- You can't deactivate yourself!
hesk_process_messages($hesklang['self_deactivation'], './manage_users.php');
}
if (intval(hesk_GET('s'))) {
$active = 1;
$tmp = $hesklang['user_activated'];
$notificationSql = "";
} else {
$active = 0;
$tmp = $hesklang['user_deactivated'];
// Revoke any manager rights
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `manager` = 0 WHERE `manager` = " . intval($myuser));
$notificationSql = ", `autoassign` = '0', `notify_new_unassigned` = '0', `notify_new_my` = '0', `notify_reply_unassigned` = '0',
`notify_reply_my` = '0', `notify_assigned` = '0', `notify_pm` = '0', `notify_note` = '0', `notify_note_unassigned` = '0', `notify_overdue_unassigned` = '0'";
}
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `active` = '" . $active . "'" . $notificationSql . " WHERE `id` = '" . intval($myuser) . "'");
if (hesk_dbAffectedRows() != 1) {
hesk_process_messages($hesklang['int_error'] . ': ' . $hesklang['user_not_found'], './manage_users.php');
}
hesk_process_messages($tmp, './manage_users.php', 'SUCCESS');
}
?>