Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.6.8 from 10th August 2016
* Author: Klemen Stirn
* Website: https://www.hesk.com
********************************************************************************
* COPYRIGHT AND TRADEMARK NOTICE
* Copyright 2005-2015 Klemen Stirn. All Rights Reserved.
* HESK is a registered trademark of Klemen Stirn.
* The HESK may be used and modified free of charge by anyone
* AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
* By using this code you agree to indemnify Klemen Stirn from any
* liability that might arise from it's use.
* Selling the code for this program, in part or full, without prior
* written consent is expressly forbidden.
* Using this code, in part or full, to create derivate work,
* new scripts or products is expressly forbidden. Obtain permission
* before redistributing this software over the Internet or in
* any other medium. In all cases copyright and header must remain intact.
* This Copyright is in full effect in any country that has International
* Trade Agreements with the United States of America or
* with the European Union.
* Removing any of the copyright notices without purchasing a license
* is expressly forbidden. To remove HESK copyright notice you must purchase
* a license for this script. For more information on how to obtain
* a license please visit the page below:
* https://www.hesk.com/buy.php
*******************************************************************************/
define('IN_SCRIPT',1);
define('HESK_PATH','../');
define('PAGE_TITLE', 'ADMIN_KB');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
require(HESK_PATH . 'inc/mail_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
/* Is Knowledgebase enabled? */
if ( ! $hesk_settings['kb_enable'])
{
hesk_error($hesklang['kbdis']);
}
/* Can this user manage Knowledgebase or just view it? */
$can_man_kb = hesk_checkPermission('can_man_kb',0);
/* Any category ID set? */
$catid = intval( hesk_GET('category', 1) );
$artid = intval( hesk_GET('article', 0) );
if (isset($_GET['search']))
{
$query = hesk_input( hesk_GET('search') );
}
else
{
$query = 0;
}
$hesk_settings['kb_link'] = ($artid || $catid != 1 || $query) ? '<a href="knowledgebase_private.php">'.$hesklang['gopr'].'</a>' : ($can_man_kb ? $hesklang['gopr'] : '');
if ($hesk_settings['kb_search'] && $query)
{
if (hesk_kb_search($query)) {
hesk_show_kb_category(1,1);
}
}
elseif ($artid)
{
// Show drafts only to staff who can manage knowledgebase
if ($can_man_kb)
{
$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`id` = '{$artid}'
");
}
else
{
$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`id` = '{$artid}' AND `t1`.`type` IN ('0', '1')
");
}
$article = hesk_dbFetchAssoc($result) or hesk_error($hesklang['kb_art_id']);
hesk_show_kb_article($artid);
}
else
{
hesk_show_kb_category($catid);
}
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
/*** START FUNCTIONS ***/
function hesk_kb_header($kb_link, $catid=1)
{
global $hesk_settings, $hesklang, $can_man_kb;
/* Print admin navigation */
require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
<ol class="breadcrumb">
<?php
if ($can_man_kb)
{
?>
<li><a href="manage_knowledgebase.php"><?php echo $hesklang['kb']; ?></a></li>
<?php
}
?>
<li class="active"><?php echo $kb_link; ?></li>
</ol>
<?php show_subnav('view', $catid); ?>
<section style="padding: 15px;">
<?php hesk_kbSearchLarge(1); ?>
</section>
<?php
} // END hesk_kb_header()
function hesk_kb_search($query)
{
global $hesk_settings, $hesklang;
define('HESK_NO_ROBOTS',1);
hesk_kb_header($hesk_settings['kb_link']);
$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, LEFT(`t1`.`content`, '.max(200, $hesk_settings['kb_substrart'] * 2).') AS `content`, t1.`rating` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` AS t2 ON t1.`catid` = t2.`id` '." WHERE t1.`type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit']));
$num = hesk_dbNumRows($res);
$show_default_category = false;
?>
<section style="padding: 15px">
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['sr']; ?> (<?php echo $num; ?>)
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<?php
if ($num == 0) {
echo '<i>'.$hesklang['nosr'].'</i>';
$show_default_category = true;
} else {
?>
<table class="table table-striped">
<?php
while ($article = hesk_dbFetchAssoc($res))
{
$txt = hesk_kbArticleContentPreview($article['content']);
if ($hesk_settings['kb_rating'])
{
$rat = '<td width="1" valign="top">' . mfh_get_stars($article['rating']) . '</td>';
}
else
{
$rat = '';
}
echo '
<tr>
<td>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><span class="glyphicon glyphicon-file"></span></td>
<td valign="top"><a href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a></td>
'.$rat.'
</tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><img src="../img/blank.gif" width="16" height="10" style="vertical-align:middle" alt="" /></td>
<td><span class="article_list">'.$txt.'</span></td>
</tr>
</table>
</td>
</tr>';
}
?>
</table>
<a href="javascript:history.go(-1)"><span class="glyphicon glyphicon-circle-arrow-left"></span>&nbsp;<?php echo $hesklang['back']; ?></a>
<?php } ?>
</div>
</div>
</section>
<?php
return $show_default_category;
} // END hesk_kb_search()
function hesk_show_kb_article($artid)
{
global $hesk_settings, $hesklang, $article;
// Print header
$hesk_settings['tmp_title'] = $article['subject'];
hesk_kb_header($hesk_settings['kb_link'], $article['catid']);
// Update views by 1
hesk_dbQuery('UPDATE `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `views`=`views`+1 WHERE `id`={$artid}");
?>
<section class="content">
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $article['subject']; ?>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<?php echo $article['content']; ?>
</div>
<?php if (!empty($article['attachments'])): ?>
<div class="box-footer">
<p><b><?php echo $hesklang['attachments']; ?></b></p>
<?php
$att=explode(',',substr($article['attachments'], 0, -1));
foreach ($att as $myatt)
{
list($att_id, $att_name) = explode('#', $myatt);
echo '<i class="fa fa-paperclip"></i> <a href="../download_attachment.php?kb_att='.$att_id.'" rel="nofollow">'.$att_name.'</a><br />';
}
?>
</div>
<?php endif; ?>
</div>
<?php
if ($article['catid']==1)
{
$link = 'knowledgebase_private.php';
}
else
{
$link = 'knowledgebase_private.php?category='.$article['catid'];
}
?>
<br><br>
<div class="row">
<?php
$showRelated = false;
$column = 'col-md-12';
require(HESK_PATH . 'inc/mail/email_parser.php');
$query = hesk_dbEscape( $article['subject'] . ' ' . convert_html_to_text($article['content']) );
// Get relevant articles from the database
$res = hesk_dbQuery("SELECT `id`, `subject`, MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') AS `score` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') LIMIT ".intval($hesk_settings['kb_related']+1));
// Array with related articles
$related_articles = array();
while ($related = hesk_dbFetchAssoc($res))
{
// Get base match score from the first (this) article
if ( ! isset($base_score) )
{
$base_score = $related['score'];
}
// Ignore this article
if ($related['id'] == $artid)
{
continue;
}
// Stop when articles reach less than 10% of base score
if ($related['score'] / $base_score < 0.10)
{
break;
}
// This is a valid related article
$related_articles[$related['id']] = $related['subject'];
}
// Print related articles if we have any valid matches
if ( count($related_articles) ) {
$column = 'col-md-6';
$showRelated = true;
}
?>
<div class="<?php echo $column; ?> col-sm-12">
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['ad']; ?>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<table border="0">
<tr>
<td><?php echo $hesklang['aid']; ?>: </td>
<td>
<?php
echo $article['id'];
if ($article['type'] == 0)
{
echo ' [<a href="' . $hesk_settings['hesk_url'] . '/knowledgebase.php?article=' . $article['id'] . '">' . $hesklang['public_link'] . '</a>]';
}
?>
</td>
</tr>
<tr>
<td><?php echo $hesklang['category']; ?>: </td>
<td><a href="<?php echo $link; ?>"><?php echo $article['cat_name']; ?></a></td>
</tr>
<tr>
<td><?php echo $hesklang['dta']; ?>: </td>
<td><?php echo hesk_date($article['dt'], true); ?></td>
</tr>
<tr>
<td><?php echo $hesklang['views']; ?>: </td>
<td><?php echo (isset($_GET['rated']) ? $article['views'] : $article['views']+1); ?></td>
</tr>
</table>
</div>
</div>
</div>
<?php if ($showRelated) { ?>
<div class="col-md-6 col-sm-12">
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['relart']; ?>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<?php
// Related articles
foreach ($related_articles as $id => $subject)
{
echo '<span class="glyphicon glyphicon-file" style="font-size: 16px;"></span> <a href="knowledgebase_private.php?article='.$id.'">'.$subject.'</a><br />';
}
?>
</div>
</div>
</div>
<?php } ?>
</div>
<?php
if (!isset($_GET['back']))
{
?>
<p><br /><a href="javascript:history.go(-1)"><span class="glyphicon glyphicon-circle-arrow-left"></span>&nbsp;<?php echo $hesklang['back']; ?></a></p>
<?php
}
?>
</section>
<?php
} // END hesk_show_kb_article()
function hesk_show_kb_category($catid, $is_search = 0) {
global $hesk_settings, $hesklang;
if ($is_search == 0)
{
/* Print header */
hesk_kb_header($hesk_settings['kb_link'], $catid);
}
$res = hesk_dbQuery("SELECT `name`,`parent` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`='".intval($catid)."' LIMIT 1");
$thiscat = hesk_dbFetchAssoc($res) or hesk_error($hesklang['kb_cat_inv']);
?>
<section class="content">
<?php if ($thiscat['parent']): ?>
<h3><?php echo $hesklang['kb_cat'].': '.$thiscat['name']; ?></h3>
<p align="left"><a href="javascript:history.go(-1)">
<span class="glyphicon glyphicon-circle-arrow-left"></span>
<?php echo $hesklang['back']; ?>
</a></p>
<?php
endif;
$result = hesk_dbQuery("SELECT `id`,`name`,`articles`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `parent`='".intval($catid)."' ORDER BY `parent` ASC, `cat_order` ASC");
if (hesk_dbNumRows($result) > 0) {
?>
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['kb_cat_sub']; ?>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<table class="table table-striped">
<?php
$per_col = $hesk_settings['kb_cols'];
$i = 1;
while ($cat = hesk_dbFetchAssoc($result))
{
if ($i == 1)
{
echo '<tr>';
}
$private = ($cat['type'] == 1) ? ' *' : '';
echo '
<td width="50%" valign="top">
<table border="0">
<tr><td><span class="glyphicon glyphicon-folder-close"></span>&nbsp;<a href="knowledgebase_private.php?category='.$cat['id'].'">'.$cat['name'].'</a>'.$private.'</td></tr>
';
/* Print most popular/sticky articles */
if ($hesk_settings['kb_numshow'] && $cat['articles'])
{
$res = hesk_dbQuery("SELECT `id`,`subject`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($cat['id'])."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `views` DESC, `art_order` ASC LIMIT " . (intval($hesk_settings['kb_numshow']) + 1) );
$num = 1;
while ($art = hesk_dbFetchAssoc($res))
{
$private = ($art['type'] == 1) ? ' *' : '';
echo '
<tr>
<td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class="glyphicon glyphicon-file"></span>
<a href="knowledgebase_private.php?article='.$art['id'].'" class="article">'.$art['subject'].'</a>'.$private.'</td>
</tr>';
if ($num == $hesk_settings['kb_numshow'])
{
break;
}
else
{
$num++;
}
}
if (hesk_dbNumRows($res) > $hesk_settings['kb_numshow'])
{
echo '<tr><td>&raquo; <a href="knowledgebase_private.php?category='.$cat['id'].'"><i>'.$hesklang['m'].'</i></a></td></tr>';
}
}
echo '
</table>
</td>
';
if ($i == $per_col)
{
echo '</tr>';
$i = 0;
}
$i++;
}
/* Finish the table if needed */
if ($i != 1)
{
for ($j=1;$j<=$per_col;$j++)
{
echo '<td width="50%">&nbsp;</td>';
if ($i == $per_col)
{
echo '</tr>';
break;
}
$i++;
}
}
?>
</table>
</div>
<div class="box-footer">
<?php echo $hesklang['private_category_star']; ?>
</div>
</div>
<?php } ?>
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['ac']; ?>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<?php
$res = hesk_dbQuery("SELECT `id`, `subject`, LEFT(`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, `rating`, `type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($catid)."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `art_order` ASC");
if (hesk_dbNumRows($res) == 0)
{
echo '<i>'.$hesklang['noac'].'</i>';
}
else
{
echo '<table border="0" cellspacing="1" cellpadding="3" width="100%">';
while ($article = hesk_dbFetchAssoc($res))
{
$private = ($article['type'] == 1) ? ' *' : '';
$txt = hesk_kbArticleContentPreview($article['content']);
echo '
<tr>
<td>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><span class="glyphicon glyphicon-file"></span></td>
<td valign="top"><a href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a>'.$private.'</td>
</tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><img src="../img/blank.gif" width="16" height="10" style="vertical-align:middle" alt="" /></td>
<td><span class="article_list">'.$txt.'</span></td>
</tr>
</table>
</td>
</tr>';
}
echo '</table>';
}
?>
</div>
<div class="box-footer">
<?php echo $hesklang['private_article_star']; ?>
</div>
</div>
</section>
<?php
} // END hesk_show_kb_category()
function show_subnav($hide='', $catid=1)
{
global $hesk_settings, $hesklang, $can_man_kb, $artid;
if ( ! $can_man_kb)
{
echo '';
return true;
}
$catid = intval($catid);
echo '<div style="margin-left:40px;margin-right:40px">';
$link['view'] = '<a href="knowledgebase_private.php"><i class="fa fa-search" style="font-size:16px"></i></a> <a href="knowledgebase_private.php">'.$hesklang['gopr'].'</a> | ';
$link['newa'] = '<a href="manage_knowledgebase.php?a=add_article&amp;catid='.$catid.'"><i class="fa fa-plus" style="color: green;font-size:16px"></i></a> <a href="manage_knowledgebase.php?a=add_article&amp;catid='.$catid.'">'.$hesklang['kb_i_art'].'</a> | ';
$link['newc'] = '<a href="manage_knowledgebase.php?a=add_category&amp;parent='.$catid.'"><i class="fa fa-caret-right" style="font-size:18px; color:blue"></i></a> <a href="manage_knowledgebase.php?a=add_category&amp;parent='.$catid.'">'.$hesklang['kb_i_cat'].'</a> | ';
if ($hide && isset($link[$hide]))
{
$link[$hide] = preg_replace('/<a([^<]*)>/', '', $link[$hide]);
$link[$hide] = str_replace('</a>','',$link[$hide]);
}
?>
<form style="margin:0px;padding:0px;" method="get" action="manage_knowledgebase.php">
<?php
echo $link['view'];
echo $link['newa'];
echo $link['newc'];
?>
<i class="fa fa-pencil" style="color:orange;font-size:16px"></i> <input type="hidden" name="a" value="edit_article" /><?php echo $hesklang['aid']; ?>: <input type="text" name="id" size="3" <?php if ($artid) echo 'value="' . $artid . '"'; ?> /> <input type="submit" value="<?php echo $hesklang['edit']; ?>" class="btn btn-default btn-xs" />
</form>
</div>
<?php
} // End show_subnav()
?>