Mods-for-HESK-Netsyms

Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.

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Mike Koch a49c156007 Fix up the build steps		7 jaren geleden
admin	Add a URL rewrite setting for the API. Not using it in code yet... might not even do that lol	7 jaren geleden
api	Add a URL rewrite setting for the API. Not using it in code yet... might not even do that lol	7 jaren geleden
ci	Try building a zip of the release	7 jaren geleden
cron	Replace old HESK headers with current ones	7 jaren geleden
css	update installer, fix colorpicker presets	7 jaren geleden
custom	#5 Now custom blocks can be added to the homepage	10 jaren geleden
fonts	#42 Started on adding icons to areas of the help desk	10 jaren geleden
img	Add colorpicker for categories and statuses	8 jaren geleden
inc	Make all AJAX calls relative	7 jaren geleden
install	Add a URL rewrite setting for the API. Not using it in code yet... might not even do that lol	7 jaren geleden
internal-api	Add a URL rewrite setting for the API. Not using it in code yet... might not even do that lol	7 jaren geleden
js	Fix color issues on calendar page	7 jaren geleden
language/en	Add a URL rewrite setting for the API. Not using it in code yet... might not even do that lol	7 jaren geleden
.gitignore	Start working on attachments API. Fix .gitignore	7 jaren geleden
.gitlab-ci.yml	Fix up the build steps	7 jaren geleden
CONTRIBUTING.md	Update CONTRIBUTING.md	7 jaren geleden
LICENSE	#257 Update README and LICENSE	9 jaren geleden
README.md	HESK 2.7.0 RC1 -> Final changes	8 jaren geleden
apidoc.json	More API fixes	9 jaren geleden
build.php	Update build.php	7 jaren geleden
calendar.php	Category colors are properly saved, calendar pages updated	7 jaren geleden
change_status.php	HESK 2.7.0 RC1 -> Final changes	8 jaren geleden
download_attachment.php	HESK 2.7.0 RC1 -> Final changes	8 jaren geleden
hesk_javascript.js	Replace old HESK headers with current ones	7 jaren geleden
hesk_style.css	Update hesk_style	8 jaren geleden
index.php	Use relative URLs for attachment handling	7 jaren geleden
knowledgebase.php	Fix white screen on knowledgebase	7 jaren geleden
print.php	Remove trailing PHP tags	7 jaren geleden
reply_ticket.php	#544 Rest of the 2.7.3 updates	7 jaren geleden
submit_ticket.php	#544 Rest of the 2.7.3 updates	7 jaren geleden
suggest_articles.php	Fixes #463 Support suggested KB articles when rich text is enabled	7 jaren geleden
suggest_email.php	HESK 2.7.0 RC1 -> Final changes	8 jaren geleden
ticket.php	Use relative URLs for attachment handling	7 jaren geleden
verifyemail.php	Fix some potention SQL injection vulns	7 jaren geleden

README.md

Mods for HESK

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

Calendar planning module
A new, responsive user interface
Ability to create custom ticket statuses
Right-to-left text direction
Designate parent/child relationships for tickets
Ticket dashboard automatic refresh
HTML-formatted e-mails
Mailgun API support
Customer email verifications
Custom fields in multiple languages
Create new ticket based on previous ticket
Admins can restrict users from modifying notification settings
Client-side form validation

Email template editor
Ticket attachments directly in emails
Recent tickets for contact when viewing another ticket
Restrict statuses from being closable
Custom service message icons
Permission templates
Request users location in tickets
Category managers
Show number of merged tickets in ticket search view
Enable / disable staff members
More-restricted settings page access
User agent tracking
New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

IE 11 / Edge
Chrome (Current Version - 2 previous major revisions)
Firefox (Current Version - 2 previous major revisions)
Opera (Current Version - 2 previous major revisions)
Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

Updates to ensure compatibility with new minor/major versions of HESK bumps the major
New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
Bug fixes and misc minor changes bumps the patch

Credits

Mike Koch - Creator of Mods for HESK
Klemen Stirn - Creator of HESK