Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch a277ce1060 Use the settingsquestionmark class for all question marks 7 years ago
admin Use the settingsquestionmark class for all question marks 7 years ago
css Use the settingsquestionmark class for all question marks 7 years ago
custom #5 Now custom blocks can be added to the homepage 8 years ago
fonts #42 Started on adding icons to areas of the help desk 7 years ago
img #2 Added newticket.png to fix the image bug 8 years ago
inc Don't show the maintenance page when on the login screen 7 years ago
install #49 Getting started on the NuMods settings page 7 years ago
js Closes #35: Autorefresh now working on the ticket dashboards! 7 years ago
language/en #49 NuMods settings can now be changed via the Settings page 7 years ago
.gitignore #25 Dashboard columns can now be added/removed via JavaScript! 7 years ago
README.md Updated version number 7 years ago
change_status.php Updated version numbers on license header 8 years ago
hesk_style_v25.css Removed additional links that did not follow bootstrap convention 8 years ago
hesk_style_v25RTL.css #26 EXPERIMENTAL support for right-to-left text direction 7 years ago
index.php #23 Now "change language to" no longer appears when multilang is off 8 years ago
knowledgebase.php #26 EXPERIMENTAL support for right-to-left text direction 7 years ago
maintenance.php Closes #34: Very basic maintenance mode up and running 7 years ago
nuMods_settings.inc.php Closes #34: Very basic maintenance mode up and running 7 years ago
print.php Closes #48: Custom fields now follow proper styling on the print page 7 years ago
reply_ticket.php Updated HESK to 2.5.5 (which is also NuMods 1.2.4) 8 years ago
submit_ticket.php Updated version numbers on license header 8 years ago
suggest_articles.php Updated version numbers on license header 8 years ago
suggest_email.php Updated version numbers on license header 8 years ago
ticket.php #26 EXPERIMENTAL support for right-to-left text direction 7 years ago

README.md

Stories in Ready

NuMods v1.3.0

This branch contains all files modified from the base version of HESK to become NuMods, a set of modifications for HESK v2.x

Features

Currently, the two major features of NuMods are:

  • A new, responsive user interface
  • Ability to create custom ticket statuses

Download

You can download this tweak via two ways:

  1. Stable Releases: Releases that have a release tag associated with a commit are considered releases. You can click on "releases" on the top of the repo, and then click "zip" or "tar.gz" to download the repo at that stage.
  2. Bleeding-edge Releases: You can also download the latest, bleeding-edge version of NuMods by simply clicking "download as zip" to the right of the repository. This will download an exact copy of this branch in its current state, which may be contain bugs/other issues. This is not recommended for a production use.

Installation

  1. Download HESK from http://www.hesk.com/download.php.
  2. Extract the contents of HESK to a directory of your choice.
  3. Download NuMods from one of the two methods described above.
  4. Copy and paste the contents of the zip/tar.gz bundle and overwrite any files in the original HESK 2.x folder.
  5. Upload the resulting folder to your webserver.
  6. Go to the /install directory in your web browser and click on "Install/Update NuMods Installation"

Please consult the official HESK Documentation on how to install HESK, as it is the same for both HESK and NuMods.

Languages

As of current, only English is a supported language, as there have been several language items that have been edited/created. If you want to translate NuMods to your own language, it is recommended to download the original HESK language file for your language, and then add/edit the lines listed under //Added or modified in HESK UI and //Added or modified in NuMods X.X.X (where X.X.X is a version number) for your language.

If you create a translation for NuMods, please submit it via a pull request or via the PHP Junkyards forum, where it will be committed to this branch.

Browser Compability

This list may be incomplete. Please leave a note on the PHP Junkyard forums for additional browser compatibility information.

  • Google Chrome 33+: Compatible
  • Mozilla Firefox 28+: Compatible
  • Internet Explorer 6/7: NOT Compatible
  • Internet Explorer 8: Partial Compatibility
  • Internet Explorer 9: Compatible

There are no intentions of making NuMods compatible with Internet Explorer 6 or 7, or any browser that is 2 or more major revisions older than its latest version.

Versioning

NuMods will be maintained under the Semantic Versioning guidelines as much as possible. Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Breaking backward compatibility bumps the major (and resets the minor and patch)
  • New additions, including new minor features, without breaking backward compatibility bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

For more information on SemVer, please visit http://semver.org.

Credits

Mike Koch - Creator of NuMods

Klemen Stirn - Creator of HESK