Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch 9a5738eb1c Use relative URLs for attachment handling hace 7 años
admin Use relative URLs for attachment handling hace 7 años
api Update CategoryGateway hace 7 años
cron Replace old HESK headers with current ones hace 7 años
css update installer, fix colorpicker presets hace 7 años
custom #5 Now custom blocks can be added to the homepage hace 10 años
fonts #42 Started on adding icons to areas of the help desk hace 10 años
img Add colorpicker for categories and statuses hace 8 años
inc Make all AJAX calls relative hace 7 años
install Fix regex, query order, and black preset text colors hace 7 años
internal-api Make all AJAX calls relative hace 7 años
js Make all AJAX calls relative hace 7 años
language/en Actually save the settings hace 7 años
.gitignore Start working on attachments API. Fix .gitignore hace 7 años
CONTRIBUTING.md Update CONTRIBUTING.md hace 7 años
LICENSE #257 Update README and LICENSE hace 9 años
README.md HESK 2.7.0 RC1 -> Final changes hace 7 años
apidoc.json More API fixes hace 8 años
build.php Update installer / build number hace 7 años
calendar.php Category colors are properly saved, calendar pages updated hace 7 años
change_status.php HESK 2.7.0 RC1 -> Final changes hace 7 años
download_attachment.php HESK 2.7.0 RC1 -> Final changes hace 7 años
hesk_javascript.js Replace old HESK headers with current ones hace 7 años
hesk_style.css Update hesk_style hace 8 años
index.php Use relative URLs for attachment handling hace 7 años
knowledgebase.php Fix white screen on knowledgebase hace 7 años
print.php Remove trailing PHP tags hace 7 años
reply_ticket.php #544 Rest of the 2.7.3 updates hace 7 años
submit_ticket.php #544 Rest of the 2.7.3 updates hace 7 años
suggest_articles.php Fixes #463 Support suggested KB articles when rich text is enabled hace 7 años
suggest_email.php HESK 2.7.0 RC1 -> Final changes hace 7 años
ticket.php Use relative URLs for attachment handling hace 7 años
verifyemail.php Fix some potention SQL injection vulns hace 7 años

README.md

Mods for HESK Number of Downloads Current Release Project Status

License Join the chat at https://gitter.im/mkoch227/Mods-for-HESK

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK