Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch 88de2df3c0 Remove trailing PHP tags пре 2 година
admin Remove trailing PHP tags пре 2 година
api Update CategoryGateway пре 2 година
cron Replace old HESK headers with current ones пре 2 година
css Remove RTL support пре 2 година
custom #5 Now custom blocks can be added to the homepage пре 5 година
fonts #42 Started on adding icons to areas of the help desk пре 5 година
img Add colorpicker for categories and statuses пре 3 година
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install Remove RTL support пре 2 година
internal-api Update CategoryGateway пре 2 година
js Working on adding a login header image пре 2 година
language/en Login header image is working пре 2 година
.gitignore Start working on attachments API. Fix .gitignore пре 2 година
CONTRIBUTING.md Update CONTRIBUTING.md пре 2 година
LICENSE #257 Update README and LICENSE пре 4 година
README.md HESK 2.7.0 RC1 -> Final changes пре 3 година
apidoc.json More API fixes пре 4 година
build.php Update installer / build number пре 2 година
calendar.php Category colors are properly saved, calendar pages updated пре 2 година
change_status.php HESK 2.7.0 RC1 -> Final changes пре 3 година
download_attachment.php HESK 2.7.0 RC1 -> Final changes пре 3 година
hesk_javascript.js Replace old HESK headers with current ones пре 2 година
hesk_style.css Update hesk_style пре 3 година
hesk_style_RTL.css #136 Update javascript / CSS пре 4 година
index.php Custom nav elements now working on proper pages пре 2 година
knowledgebase.php Fix white screen on knowledgebase пре 2 година
print.php Remove trailing PHP tags пре 2 година
reply_ticket.php #544 Rest of the 2.7.3 updates пре 2 година
submit_ticket.php #544 Rest of the 2.7.3 updates пре 2 година
suggest_articles.php Fixes #463 Support suggested KB articles when rich text is enabled пре 2 година
suggest_email.php HESK 2.7.0 RC1 -> Final changes пре 3 година
ticket.php #544 Rest of the 2.7.3 updates пре 2 година
verifyemail.php Fix some potention SQL injection vulns пре 2 година

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK