Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch 88de2df3c0 Remove trailing PHP tags 2 lat temu
admin Remove trailing PHP tags 2 lat temu
api Update CategoryGateway 2 lat temu
cron Replace old HESK headers with current ones 2 lat temu
css Remove RTL support 2 lat temu
custom #5 Now custom blocks can be added to the homepage 5 lat temu
fonts #42 Started on adding icons to areas of the help desk 5 lat temu
img Add colorpicker for categories and statuses 3 lat temu
inc Remove RTL support 2 lat temu
install Remove RTL support 2 lat temu
internal-api Update CategoryGateway 2 lat temu
js Working on adding a login header image 2 lat temu
language/en Login header image is working 2 lat temu
.gitignore Start working on attachments API. Fix .gitignore 2 lat temu
CONTRIBUTING.md Update CONTRIBUTING.md 2 lat temu
LICENSE #257 Update README and LICENSE 4 lat temu
README.md HESK 2.7.0 RC1 -> Final changes 3 lat temu
apidoc.json More API fixes 4 lat temu
build.php Update installer / build number 2 lat temu
calendar.php Category colors are properly saved, calendar pages updated 2 lat temu
change_status.php HESK 2.7.0 RC1 -> Final changes 3 lat temu
download_attachment.php HESK 2.7.0 RC1 -> Final changes 3 lat temu
hesk_javascript.js Replace old HESK headers with current ones 2 lat temu
hesk_style.css Update hesk_style 3 lat temu
hesk_style_RTL.css #136 Update javascript / CSS 4 lat temu
index.php Custom nav elements now working on proper pages 2 lat temu
knowledgebase.php Fix white screen on knowledgebase 2 lat temu
print.php Remove trailing PHP tags 2 lat temu
reply_ticket.php #544 Rest of the 2.7.3 updates 2 lat temu
submit_ticket.php #544 Rest of the 2.7.3 updates 2 lat temu
suggest_articles.php Fixes #463 Support suggested KB articles when rich text is enabled 2 lat temu
suggest_email.php HESK 2.7.0 RC1 -> Final changes 3 lat temu
ticket.php #544 Rest of the 2.7.3 updates 2 lat temu
verifyemail.php Fix some potention SQL injection vulns 2 lat temu

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK