Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch 88de2df3c0 Remove trailing PHP tags pirms 2 gadiem
admin Remove trailing PHP tags pirms 2 gadiem
api Update CategoryGateway pirms 2 gadiem
cron Replace old HESK headers with current ones pirms 2 gadiem
css Remove RTL support pirms 2 gadiem
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fonts #42 Started on adding icons to areas of the help desk pirms 5 gadiem
img Add colorpicker for categories and statuses pirms 3 gadiem
inc Remove RTL support pirms 2 gadiem
install Remove RTL support pirms 2 gadiem
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js Working on adding a login header image pirms 2 gadiem
language/en Login header image is working pirms 2 gadiem
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CONTRIBUTING.md Update CONTRIBUTING.md pirms 2 gadiem
LICENSE #257 Update README and LICENSE pirms 4 gadiem
README.md HESK 2.7.0 RC1 -> Final changes pirms 3 gadiem
apidoc.json More API fixes pirms 4 gadiem
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download_attachment.php HESK 2.7.0 RC1 -> Final changes pirms 3 gadiem
hesk_javascript.js Replace old HESK headers with current ones pirms 2 gadiem
hesk_style.css Update hesk_style pirms 3 gadiem
hesk_style_RTL.css #136 Update javascript / CSS pirms 4 gadiem
index.php Custom nav elements now working on proper pages pirms 2 gadiem
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reply_ticket.php #544 Rest of the 2.7.3 updates pirms 2 gadiem
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suggest_articles.php Fixes #463 Support suggested KB articles when rich text is enabled pirms 2 gadiem
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README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK