Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch 88de2df3c0 Remove trailing PHP tags преди 2 години
admin Remove trailing PHP tags преди 2 години
api Update CategoryGateway преди 2 години
cron Replace old HESK headers with current ones преди 2 години
css Remove RTL support преди 2 години
custom #5 Now custom blocks can be added to the homepage преди 5 години
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language/en Login header image is working преди 2 години
.gitignore Start working on attachments API. Fix .gitignore преди 2 години
CONTRIBUTING.md Update CONTRIBUTING.md преди 2 години
LICENSE #257 Update README and LICENSE преди 4 години
README.md HESK 2.7.0 RC1 -> Final changes преди 3 години
apidoc.json More API fixes преди 4 години
build.php Update installer / build number преди 2 години
calendar.php Category colors are properly saved, calendar pages updated преди 2 години
change_status.php HESK 2.7.0 RC1 -> Final changes преди 3 години
download_attachment.php HESK 2.7.0 RC1 -> Final changes преди 3 години
hesk_javascript.js Replace old HESK headers with current ones преди 2 години
hesk_style.css Update hesk_style преди 3 години
hesk_style_RTL.css #136 Update javascript / CSS преди 4 години
index.php Custom nav elements now working on proper pages преди 2 години
knowledgebase.php Fix white screen on knowledgebase преди 2 години
print.php Remove trailing PHP tags преди 2 години
reply_ticket.php #544 Rest of the 2.7.3 updates преди 2 години
submit_ticket.php #544 Rest of the 2.7.3 updates преди 2 години
suggest_articles.php Fixes #463 Support suggested KB articles when rich text is enabled преди 2 години
suggest_email.php HESK 2.7.0 RC1 -> Final changes преди 3 години
ticket.php #544 Rest of the 2.7.3 updates преди 2 години
verifyemail.php Fix some potention SQL injection vulns преди 2 години

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK