Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.6.7 from 18th April 2016
* Author: Klemen Stirn
* Website: http://www.hesk.com
********************************************************************************
* COPYRIGHT AND TRADEMARK NOTICE
* Copyright 2005-2015 Klemen Stirn. All Rights Reserved.
* HESK is a registered trademark of Klemen Stirn.
* The HESK may be used and modified free of charge by anyone
* AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
* By using this code you agree to indemnify Klemen Stirn from any
* liability that might arise from it's use.
* Selling the code for this program, in part or full, without prior
* written consent is expressly forbidden.
* Using this code, in part or full, to create derivate work,
* new scripts or products is expressly forbidden. Obtain permission
* before redistributing this software over the Internet or in
* any other medium. In all cases copyright and header must remain intact.
* This Copyright is in full effect in any country that has International
* Trade Agreements with the United States of America or
* with the European Union.
* Removing any of the copyright notices without purchasing a license
* is expressly forbidden. To remove HESK copyright notice you must purchase
* a license for this script. For more information on how to obtain
* a license please visit the page below:
* https://www.hesk.com/buy.php
*******************************************************************************/
define('IN_SCRIPT', 1);
define('HESK_PATH', '../');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
/* Check permissions for this feature */
hesk_checkPermission('can_view_tickets');
// Ticket ID
$trackingID = hesk_cleanID() or die($hesklang['int_error'] . ': ' . $hesklang['no_trackID']);
// Note ID
$noteID = intval(hesk_REQUEST('note')) or die($hesklang['int_error'] . ': ' . $hesklang['mis_note']);
// Get ticket info
$result = hesk_dbQuery("SELECT `id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE `trackid`='" . hesk_dbEscape($trackingID) . "' LIMIT 1");
if (hesk_dbNumRows($result) != 1) {
hesk_error($hesklang['ticket_not_found']);
}
$ticket = hesk_dbFetchAssoc($result);
// Get note info
$result = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` WHERE `id`={$noteID}");
if (hesk_dbNumRows($result) != 1) {
hesk_error($hesklang['no_note']);
}
$note = hesk_dbFetchAssoc($result);
// Make sure the note matches the ticket and the user has permission to edit it
if ($note['ticket'] != $ticket['id'] || (!hesk_checkPermission('can_del_notes', 0) && $note['who'] != $_SESSION['id'])) {
hesk_error($hesklang['perm_deny']);
}
// Save changes?
if (isset($_POST['save'])) {
// A security check
hesk_token_check('POST');
// Get message
$tmpvar['message'] = nl2br(hesk_makeURL(hesk_input(hesk_POST('message'))));
// If we have message or attachments do the update
if (strlen($tmpvar['message']) || strlen($note['attachments'])) {
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` SET `message`='" . hesk_dbEscape($tmpvar['message']) . "' WHERE `id`={$noteID}");
hesk_process_messages($hesklang['ednote2'], 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999), 'SUCCESS');
} // If not, delete the note
else {
hesk_dbQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` WHERE `id`={$noteID}");
header('Location: admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999));
exit();
}
}
$note['message'] = hesk_msgToPlain($note['message'], 0, 0);
/* Print header */
require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
/* Print admin navigation */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
<ol class="breadcrumb">
<li>
<a href="admin_ticket.php?track=<?php echo $trackingID; ?>&amp;Refresh=<?php echo mt_rand(10000, 99999); ?>"><?php echo $hesklang['ticket'] . ' ' . $trackingID; ?></a>
</li>
<li class="active"><?php echo $hesklang['ednote']; ?></li>
</ol>
<div class="row">
<div class="col-md-8 col-md-offset-2">
<h3><?php echo $hesklang['ednote']; ?></h3>
<div class="footerWithBorder blankSpace"></div>
<form method="post" action="edit_note.php" name="form1" class="form-horizontal" role="form">
<div class="form-group">
<label for="message" class="col-md-2 control-label"><?php echo $hesklang['message']; ?></label>
<div class="col-md-10">
<textarea name="message" class="form-control" rows="12"
cols="60"><?php echo $note['message']; ?></textarea>
</div>
</div>
<div class="form-group">
<div class="col-md-10 col-md-offset-2">
<input type="hidden" name="save" value="1"/><input type="hidden" name="track"
value="<?php echo $trackingID; ?>"/>
<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>"/>
<input type="hidden" name="note" value="<?php echo $noteID; ?>"/>
<input type="submit" value="<?php echo $hesklang['save_changes']; ?>" class="btn btn-primary">
<a href="javascript:history.go(-1)" class="btn btn-default"><?php echo $hesklang['back']; ?></a>
</div>
</div>
</form>
</div>
</div>
<?php
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
?>