You cannot select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
Mods-for-HESK-Netsyms/suggest_articles.php

74 lines
2.5 KiB
PHP

<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
define('IN_SCRIPT', 1);
define('HESK_PATH', './');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
hesk_load_database_functions();
/* Print XML header */
header('Content-Type: text/html; charset=' . $hesklang['ENCODING']);
/* Get the search query composed of the subject and message */
$query = strip_tags(html_entity_decode(hesk_REQUEST('q'))) or die('');
hesk_dbConnect();
/* Get relevant articles from the database */
$res = hesk_dbQuery("SELECT t1.`id`, t1.`subject`, LEFT(t1.`content`, " . max(200, $hesk_settings['kb_substrart'] * 2) . ") AS `content`, MATCH(`subject`,`content`,`keywords`) AGAINST ('" . hesk_dbEscape($query) . "') AS `score`
FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . 'kb_articles` AS t1
LEFT JOIN `' . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` AS t2 ON t1.`catid` = t2.`id`
WHERE t1.`type`='0' AND t2.`type`='0' AND MATCH(`subject`,`content`,`keywords`) AGAINST ('" . hesk_dbEscape($query) . "')
LIMIT " . intval($hesk_settings['kb_search_limit']));
$num = hesk_dbNumRows($res);
/* Solve some spacing issues */
if (hesk_isREQUEST('p')) {
echo '&nbsp;<br />';
}
/* Return found articles */
?>
<div class="alert alert-info">
<span style="font-size:12px;font-weight:bold"><?php echo $hesklang['sc']; ?>:</span><br/>&nbsp;<br/>
<?php
if (!$num) {
echo '<i>' . $hesklang['nsfo'] . '</i>';
} else {
$max_score = 0;
while ($article = hesk_dbFetchAssoc($res)) {
if ($article['score'] > $max_score) {
$max_score = $article['score'];
}
if ($max_score && ($article['score'] / $max_score) < 0.25) {
break;
}
$txt = strip_tags($article['content']);
if (strlen($txt) > $hesk_settings['kb_substrart']) {
$txt = substr($txt, 0, $hesk_settings['kb_substrart']) . '...';
}
echo '
<a href="knowledgebase.php?article=' . $article['id'] . '&amp;suggest=1" target="_blank">' . $article['subject'] . '</a>
<input type="hidden" name="suggested[]" value="' . $article['id'] . '|' . stripslashes(hesk_input($article['subject'])) . '">
<br />' . $txt . '<br /><br />';
}
}
?>
</div>