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<p>Hello,</p>
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<p>A ticket is overdue! Ticket details:</p>
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<p>Ticket subject: %%SUBJECT%%</p>
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<p>Tracking ID: %%TRACK_ID%%</p>
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<p>You can manage this ticket here:
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%%TRACK_URL%%</p>
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<p>Regards,</p>
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%%SITE_TITLE%% <br>
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%%SITE_URL%% |