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Mods-for-HESK-Netsyms/inc/knowledgebase_functions.inc...

391 lines
12 KiB
PHP

<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.6.5 from 28th August 2015
* Author: Klemen Stirn
* Website: http://www.hesk.com
********************************************************************************
* COPYRIGHT AND TRADEMARK NOTICE
* Copyright 2005-2015 Klemen Stirn. All Rights Reserved.
* HESK is a registered trademark of Klemen Stirn.
* The HESK may be used and modified free of charge by anyone
* AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
* By using this code you agree to indemnify Klemen Stirn from any
* liability that might arise from it's use.
* Selling the code for this program, in part or full, without prior
* written consent is expressly forbidden.
* Using this code, in part or full, to create derivate work,
* new scripts or products is expressly forbidden. Obtain permission
* before redistributing this software over the Internet or in
* any other medium. In all cases copyright and header must remain intact.
* This Copyright is in full effect in any country that has International
* Trade Agreements with the United States of America or
* with the European Union.
* Removing any of the copyright notices without purchasing a license
* is expressly forbidden. To remove HESK copyright notice you must purchase
* a license for this script. For more information on how to obtain
* a license please visit the page below:
* https://www.hesk.com/buy.php
*******************************************************************************/
/* Check if this is a valid include */
if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
/*** FUNCTIONS ***/
function hesk_kbArticleContentPreview($txt)
{
global $hesk_settings;
// Strip HTML tags
$txt = strip_tags($txt);
// If text is larger than article preview length, shorten it
if (strlen($txt) > $hesk_settings['kb_substrart'])
{
// The quick but not 100% accurate way (number of chars displayed may be lower than the limit)
return substr($txt, 0, $hesk_settings['kb_substrart']) . '...';
// If you want a more accurate, but also slower way, use this instead
// return hesk_htmlentities( substr( hesk_html_entity_decode($txt), 0, $hesk_settings['kb_substrart'] ) ) . '...';
}
return $txt;
} // END hesk_kbArticleContentPreview()
function hesk_kbTopArticles($how_many, $index = 1)
{
global $hesk_settings, $hesklang;
// Index page or KB main page?
if ($index)
{
// Disabled?
if ( ! $hesk_settings['kb_index_popart'])
{
return true;
}
// Show title in italics
$font_weight = 'i';
}
else
{
// Disabled?
if ( ! $hesk_settings['kb_popart'])
{
return true;
}
// Show title in bold
$font_weight = 'b';
// Print a line for spacing
echo '<hr />';
}
?>
<div class="panel panel-default">
<div class="panel-heading">
<h4 class="text-left"><?php echo $hesklang['popart_no_colon']; ?></h4>
</div>
<table border="0" width="100%" class="table table-striped table-fixed">
<thead>
<tr>
<?php
/* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`views`,`t1`.`sticky` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`type`='0' AND `t2`.`type`='0'
ORDER BY `t1`.`sticky` DESC, `t1`.`views` DESC, `t1`.`art_order` ASC LIMIT ".intval($how_many));
/* Show number of views? */
if ($hesk_settings['kb_views'] && hesk_dbNumRows($res) != 0)
{
echo '<th class="col-xs-8 col-sm-9">&nbsp;</th>';
echo '<th class="col-xs-4 col-sm-3"><i>' . $hesklang['views'] . '</i></th>';
}
?>
</tr>
</thead>
<tbody>
<?php
/* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`dt`, `t1`.`views`,`t1`.`sticky` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`type`='0' AND `t2`.`type`='0'
ORDER BY `t1`.`sticky` DESC, `t1`.`views` DESC, `t1`.`art_order` ASC LIMIT ".intval($how_many));
/* If no results found end here */
if (hesk_dbNumRows($res) == 0)
{
$colspan = '';
if (!$hesk_settings['kb_views']) {
$colspan = 'colspan="2"';
}
echo '<tr><td '.$colspan.'><i>'.$hesklang['noa'].'</i></td></tr>';
}
/* We have some results, print them out */
$colspan = '';
if (!$hesk_settings['kb_views']) {
$colspan = 'colspan="2"';
}
while ($article = hesk_dbFetchAssoc($res))
{
$icon = 'fa fa-file';
$style = '';
if ($article['sticky']) {
$icon = 'glyphicon glyphicon-pushpin';
$style = 'style="color: #FF0000"';
}
echo '
<tr>
<td class="col-xs-8 col-sm-9" '.$colspan.'>
<i class="'.$icon.'" '.$style.'></i> <a href="knowledgebase.php?article='.$article['id'].'">'.$article['subject'].'</a>
</td>
';
if ($hesk_settings['kb_views']) {
echo '<td class="col-xs-4 col-sm-3">'.$article['views'].'</td>';
}
echo '</tr>';
}
?>
</tbody>
</table>
</div>
<?php
return true;
} // END hesk_kbTopArticles()
function hesk_kbLatestArticles($how_many, $index = 1)
{
global $hesk_settings, $hesklang;
// Index page or KB main page?
if ($index)
{
// Disabled?
if ( ! $hesk_settings['kb_index_latest'])
{
return true;
}
// Show title in italics
$font_weight = 'i';
}
else
{
// Disabled?
if ( ! $hesk_settings['kb_latest'])
{
return true;
}
// Show title in bold
$font_weight = 'b';
// Print a line for spacing if we don't show popular articles
if ( ! $hesk_settings['kb_popart'])
{
echo '<hr />';
}
}
?>
<div class="panel panel-default">
<div class="panel-heading">
<h4 class="text-left"><?php echo $hesklang['latart_no_colon']; ?></h4>
</div>
<table class="table table-striped table-fixed">
<thead>
<tr>
<?php
$colspan = '';
if (!$hesk_settings['kb_date']) {
$colspan = 'colspan="2"';
}
/* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.* FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`type`='0' AND `t2`.`type`='0'
ORDER BY `t1`.`dt` DESC LIMIT ".intval($how_many));
/* Show number of views? */
if (hesk_dbNumRows($res) != 0)
{
echo '<th class="col-xs-9" '.$colspan.'>&nbsp;</th>';
if ($hesk_settings['kb_date'])
{
echo '<th class="col-xs-3"><i>' . $hesklang['dta'] . '</i></th>';
}
}
?>
</tr>
</thead>
<tbody>
<?php
/* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.* FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`type`='0' AND `t2`.`type`='0'
ORDER BY `t1`.`dt` DESC LIMIT ".intval($how_many));
/* If no results found end here */
if (hesk_dbNumRows($res) == 0)
{
$colspan = '';
if ($hesk_settings['kb_date']) {
$colspan = 'colspan="2"';
}
echo '<td '.$colspan.'><i>'.$hesklang['noa'].'</i></td>';
}
/* We have some results, print them out */
$colspan = $hesk_settings['kb_date'] ? '' : 'colspan="2"';
while ($article = hesk_dbFetchAssoc($res))
{
$icon = 'fa fa-file';
$style = '';
if ($article['sticky']) {
$icon = 'glyphicon glyphicon-pushpin';
$style = 'style="color: #FF0000"';
}
echo '
<tr>
<td class="col-xs-9" '.$colspan.'>
<i class="'.$icon.'" '.$style.'></i> <a href="knowledgebase.php?article='.$article['id'].'">'.$article['subject'].'</a>
</td>';
if ($hesk_settings['kb_date']) {
echo '<td class="col-xs-3">' . hesk_date($article['dt'], true) . '</td>';
}
echo '</tr>';
} ?>
</tbody>
</table>
</div>
<?php
return true;
} // END hesk_kbLatestArticles()
function hesk_kbSearchLarge($admin = '')
{
global $hesk_settings, $hesklang;
$action = 'knowledgebase.php';
if ($admin)
{
if ( ! $hesk_settings['kb_search'])
{
return '';
}
$action = 'knowledgebase_private.php';
}
elseif ($hesk_settings['kb_search'] != 2)
{
return '';
}
?>
<div style="text-align:center">
<form role="form" action="<?php echo $action; ?>" method="get" style="display: inline; margin: 0;" name="searchform">
<div class="input-group">
<input type="text" class="form-control" placeholder="<?php echo htmlspecialchars($hesklang['search_the_knowledgebase']); ?>" name="search">
<span class="input-group-btn">
<button class="btn btn-default" type="submit" value="<?php echo $hesklang['search']; ?>" title="<?php echo $hesklang['search']; ?>"><?php echo $hesklang['search']; ?></button>
</span>
</div>
</form>
</div>
<br />
<!-- START KNOWLEDGEBASE SUGGEST -->
<div id="kb_suggestions" style="display:none">
<img src="<?php echo HESK_PATH; ?>img/loading.gif" width="24" height="24" alt="" border="0" style="vertical-align:text-bottom" /> <i><?php echo $hesklang['lkbs']; ?></i>
</div>
<script language="Javascript" type="text/javascript"><!--
hesk_suggestKBsearch(<?php echo $admin; ?>);
//-->
</script>
<!-- END KNOWLEDGEBASE SUGGEST -->
<br />
<?php
} // END hesk_kbSearchLarge()
function hesk_kbSearchSmall()
{
global $hesk_settings, $hesklang;
if ($hesk_settings['kb_search'] != 1)
{
return '';
}
?>
<td class="text-right" valign="top" width="300">
<div style="display:inline;margin-left:auto;margin-right:auto">
<form action="knowledgebase.php" method="get" class="form-inline" style="display: inline; margin: 0;">
<div class="input-group" style="margin: 0 15px">
<input type="text" name="search" class="form-control">
<span class="input-group-btn">
<button class="btn btn-default" type="submit" value="<?php echo $hesklang['search_the_knowledgebase']; ?>" title="<?php echo $hesklang['search_the_knowledgebase']; ?>">
<?php echo $hesklang['search_the_knowledgebase']; ?>
</button>
</span>
</div>
</form>
<br><br>
</div>
</td>
<?php
} // END hesk_kbSearchSmall()
function hesk_detect_bots()
{
$botlist = array('googlebot', 'msnbot', 'slurp', 'alexa', 'teoma', 'froogle',
'gigabot', 'inktomi', 'looksmart', 'firefly', 'nationaldirectory',
'ask jeeves', 'tecnoseek', 'infoseek', 'webfindbot', 'girafabot',
'crawl', 'www.galaxy.com', 'scooter', 'appie', 'fast', 'webbug', 'spade', 'zyborg', 'rabaz',
'baiduspider', 'feedfetcher-google', 'technoratisnoop', 'rankivabot',
'mediapartners-google', 'crawler', 'spider', 'robot', 'bot/', 'bot-','voila');
if ( ! isset($_SERVER['HTTP_USER_AGENT']))
{
return false;
}
$ua = strtolower($_SERVER['HTTP_USER_AGENT']);
foreach ($botlist as $bot)
{
if (strpos($ua,$bot) !== false)
{
return true;
}
}
return false;
} // END hesk_detect_bots()