Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Mike Koch 0c04660f3f
Reset color options on modal after saving
pirms 6 gadiem
admin Reset color options on modal after saving pirms 6 gadiem
api Fix new ticket validation via API pirms 6 gadiem
ci Only skip phpunit for now pirms 6 gadiem
cron Update pages for HESK 2.7.4 pirms 6 gadiem
css Changes and fixes' pirms 6 gadiem
custom #5 Now custom blocks can be added to the homepage pirms 10 gadiem
fonts #42 Started on adding icons to areas of the help desk pirms 10 gadiem
img Add colorpicker for categories and statuses pirms 8 gadiem
inc HESK 2.8.1 update pirms 6 gadiem
install Add update migration pirms 6 gadiem
internal-api Reset color options on modal after saving pirms 6 gadiem
js Add ability to hide start time pirms 6 gadiem
language/en Add IMAP fetching audit trail record pirms 6 gadiem
.gitignore update gitignore pirms 6 gadiem
.gitlab-ci.yml CI should use 7.2 for testing, add 7.2 to validation pirms 6 gadiem
CONTRIBUTING.md Update CONTRIBUTING.md pirms 7 gadiem
LICENSE #257 Update README and LICENSE pirms 9 gadiem
README.md Re-added all manager-related code pirms 7 gadiem
apidoc.json More API fixes pirms 8 gadiem
build.php Update build pirms 6 gadiem
calendar.php Business hours should be hidden pirms 6 gadiem
change_status.php Getting started with new audit trail entries pirms 7 gadiem
download_attachment.php HESK 2.7.0 RC1 -> Final changes pirms 7 gadiem
hesk_javascript.js Replace old HESK headers with current ones pirms 7 gadiem
hesk_style.css Update service_messages, hesk_style pirms 6 gadiem
index.php Update index pirms 6 gadiem
knowledgebase.php Update rest of files to HESK 2.7.6 pirms 6 gadiem
print.php Updated pages for 2.8.0 pirms 6 gadiem
reply_ticket.php Update pages for HESK 2.7.4 pirms 6 gadiem
submit_ticket.php Update submit_ticket pirms 6 gadiem
suggest_articles.php Update rest of files to HESK 2.7.6 pirms 6 gadiem
suggest_email.php HESK 2.7.0 RC1 -> Final changes pirms 7 gadiem
ticket.php Updated pages for 2.8.0 pirms 6 gadiem
verifyemail.php Fix some potention SQL injection vulns pirms 7 gadiem

README.md

Mods for HESK Number of Downloads Current Release Project Status

License Join the chat at https://gitter.im/mkoch227/Mods-for-HESK

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK