Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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Skylar Ittner 6fcd22b533 Update to 2018.2.0 9 månader sedan
admin Update to 2018.2.0 9 månader sedan
api #651 Add 'can_change_due_date' permission 1 år sedan
ci Only skip phpunit for now 2 år sedan
cron Update pages for HESK 2.7.4 2 år sedan
css Update to 2018.2.0 9 månader sedan
custom #5 Now custom blocks can be added to the homepage 5 år sedan
fonts #648 Update FontAwesome to 4.7, don't use external CDN 1 år sedan
img #648 Update leaflet to 0.7.7, don't use external CDN 1 år sedan
inc Update to 2018.2.0 9 månader sedan
install Update installer 1 år sedan
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js Update to 2018.2.0 9 månader sedan
language/en #651 Add 'can_change_due_date' permission 1 år sedan
.gitignore #644 Remove help files from source control 1 år sedan
.gitlab-ci.yml CI should use 7.2 for testing, add 7.2 to validation 1 år sedan
CONTRIBUTING.md Update CONTRIBUTING.md 2 år sedan
LICENSE #257 Update README and LICENSE 4 år sedan
README.md HESK 2.7.0 RC1 -> Final changes 3 år sedan
apidoc.json More API fixes 4 år sedan
build.php Update build #, version # 1 år sedan
calendar.php Business hours should be hidden 1 år sedan
change_status.php Getting started with new audit trail entries 2 år sedan
download_attachment.php HESK 2.7.0 RC1 -> Final changes 3 år sedan
hesk_javascript.js Replace old HESK headers with current ones 2 år sedan
hesk_style.css Update service_messages, hesk_style 1 år sedan
index.php Update to 2018.2.0 9 månader sedan
knowledgebase.php Update rest of files to HESK 2.7.6 1 år sedan
print.php Updated pages for 2.8.0 1 år sedan
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submit_ticket.php Update to 2018.2.0 9 månader sedan
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suggest_email.php HESK 2.7.0 RC1 -> Final changes 3 år sedan
ticket.php Update to 2018.2.0 9 månader sedan
verifyemail.php Fix some potention SQL injection vulns 2 år sedan

README.md

Mods for HESK Number of Downloads Current Release Project Status

License

Mods for HESK is a set of modifications for HESK v2.7.x, a free and popular helpdesk solution.

Features

  • Calendar planning module
  • A new, responsive user interface
  • Ability to create custom ticket statuses
  • Right-to-left text direction
  • Designate parent/child relationships for tickets
  • Ticket dashboard automatic refresh
  • HTML-formatted e-mails
  • Mailgun API support
  • Customer email verifications
  • Custom fields in multiple languages
  • Create new ticket based on previous ticket
  • Admins can restrict users from modifying notification settings
  • Client-side form validation
  • Email template editor
  • Ticket attachments directly in emails
  • Recent tickets for contact when viewing another ticket
  • Restrict statuses from being closable
  • Custom service message icons
  • Permission templates
  • Request users location in tickets
  • Category managers
  • Show number of merged tickets in ticket search view
  • Enable / disable staff members
  • More-restricted settings page access
  • User agent tracking
  • New custom fields: Date, Readonly, Hidden, Email, Multiple Select

Download

The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com. The master branch will always contain the latest release.

Installation

Visit https://mods-for-hesk.mkochcs.com/download.php for installation instructions.

Languages / Support

Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.

Browser Compatibility

Mods for HESK is compatible with the following browsers:

  • IE 11 / Edge
  • Chrome (Current Version - 2 previous major revisions)
  • Firefox (Current Version - 2 previous major revisions)
  • Opera (Current Version - 2 previous major revisions)
  • Safari (Current Version - 2 previous major revisions)

It is possible that older browsers may or may not work with Mods for HESK. However, support will not be provided for older browsers.

Versioning

Releases will be numbered with the following format:

<major>.<minor>.<patch>

And constructed with the following guidelines:

  • Updates to ensure compatibility with new minor/major versions of HESK bumps the major
  • New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
  • Bug fixes and misc minor changes bumps the patch

Credits

  • Mike Koch - Creator of Mods for HESK
  • Klemen Stirn - Creator of HESK